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MCE Insurance Reviews

4.0 Rating 5,339 Reviews
73 %
of reviewers recommend MCE Insurance
4.0
Based on 5,339 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
4 out of 5

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Waiting for my insurance certificate
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Posted 4 years ago
So frustrating trying to renew a policy. Both my husband and I have found their website won't process payments from Barclaycard so we needed to renew over the phone. The policy summary on the quote was incorrect so their American call centre was unable to simply process the payment, 4 attempts (on hold > 20 mins each time) later (gave up with live chat, it was chronically slow), I managed to get through to a member of the sales team who processed my payment. Still very unclear whether track days are actually covered, it seems to get more vague in the T&C's each year. I am assured by the sales person it is, but.......?
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Posted 4 years ago
easy, best price i could find
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Posted 4 years ago
Exactly what I wanted
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Posted 4 years ago
Quick easy fast service. Answered all questions quick. Very helpful.
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Posted 4 years ago
First class service
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Posted 4 years ago
Existing customer. Unable to get through by telephone 3 times. Had to buy a new policy online with same company despite having 3 months left on existing. Online help to no help just offered a phone number which I didn't get through on
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Posted 4 years ago
The guy was very helpful and was sorted quickly.
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Posted 4 years ago
Good insurance but hard to get hold of over the phone but in the end they phoned me back really happy with him
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Posted 4 years ago
Fantastic customer service.. Slight error on my policy which was changed immediatley with no fuss at all and no extra charge.. Competitive policy prices.. Highly recommended..!
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Posted 4 years ago
Great service
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Posted 4 years ago
Great price , easy to arrange, sales guy pleasant, informative , polite, made things very easy. So its 😃😃😃😃😃 from me .
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Posted 4 years ago
Very good customer service
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Posted 4 years ago
I was going to take a slightly dearer premium, because the excess was half as much, but their application wasn't user friendly, so I went with this lot 👍
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Posted 4 years ago
I wanted policy to be emailed automatically ,then had problems logging on sorted now after lot of hassle but good price .
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Posted 4 years ago
Reasonable price, very good customer service!
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Posted 4 years ago
Bloody appalling! Trying to amend my policy. After eventually getting through; I found myself speaking to someone who’s level of English was rudimentary at best, I was then put on hold whilst customer advisor was found. I’m still on hold NOW
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Posted 4 years ago
Setting up was easy, price was cheap, when paid in full! Don't know about claiming, not made one.
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Posted 4 years ago
Good people to do business with
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Posted 4 years ago
So far not so good
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Posted 4 years ago
MCE Insurance is rated 4.0 based on 5,339 reviews