MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,344 Reviews

73 %

of reviewers recommend MCE Insurance

Company Reviews

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Metrics

4.0

Based on 5,344 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

MCE Insurance 1 star review on 23rd May 2025

Fredmercy347 At Gmail.com

MCE Insurance 2 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very easy online renewal and quotation system. Fast and reliable.”

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Posted 5 years ago

“Very easy to use there website, cheapest quote by far , would highly recommend”

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Posted 5 years ago

“Really competitive quote, documents arrived in minutes. Would have given a 5 star if I could have got through on the phone and spoken to a broker. Tried twice, waited 20 mins each time and gave up.”

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Posted 5 years ago

“Excellent service easy to do online price of insurance very good”

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Posted 5 years ago

“Tried to renew on-line but, after quite some time getting and filling in all the details required (why oh why couldn't most of the data fields have been pre-populated given that this was a renewal rather than a new quote?), the website then would not take payment notwithstanding numerous efforts. I then got an email from MCE with last year's policy documents attached but no confirmation of renewal this year (nothing on the screen to suggest successful renewal or that payment taken). I then spent 30+ minutes on hold to speak to someone who said that payment had gone through but that he could not get a new confirmation email sent to me with the correct documents. He put me through to customer services, so I had another 30 minute wait before I gave up. The price was good (less than last year) but the service was terrible. Excuse given was the pandemic but businesses have had a long time to sort their procedures out (it's almost August now). Quite frankly this was a waste of 2+ hours of my time and extremely frustrating. I would happily pay more to get better service (any service!).”

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Posted 5 years ago

“Waiting for my insurance certificate”

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Posted 5 years ago

“So frustrating trying to renew a policy. Both my husband and I have found their website won't process payments from Barclaycard so we needed to renew over the phone. The policy summary on the quote was incorrect so their American call centre was unable to simply process the payment, 4 attempts (on hold > 20 mins each time) later (gave up with live chat, it was chronically slow), I managed to get through to a member of the sales team who processed my payment. Still very unclear whether track days are actually covered, it seems to get more vague in the T&C's each year. I am assured by the sales person it is, but.......?”

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Posted 5 years ago

“easy, best price i could find”

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Posted 5 years ago

“Exactly what I wanted”

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Posted 5 years ago

“Quick easy fast service. Answered all questions quick. Very helpful.”

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Posted 5 years ago

“First class service”

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Posted 5 years ago

“Existing customer. Unable to get through by telephone 3 times. Had to buy a new policy online with same company despite having 3 months left on existing. Online help to no help just offered a phone number which I didn't get through on”

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Posted 5 years ago

“The guy was very helpful and was sorted quickly.”

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Posted 5 years ago

“Good insurance but hard to get hold of over the phone but in the end they phoned me back really happy with him”

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Posted 5 years ago

“Fantastic customer service.. Slight error on my policy which was changed immediatley with no fuss at all and no extra charge.. Competitive policy prices.. Highly recommended..!”

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Posted 5 years ago

“Great service”

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Posted 5 years ago

“Great price , easy to arrange, sales guy pleasant, informative , polite, made things very easy. So its 😃😃😃😃😃 from me .”

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Posted 5 years ago

“Very good customer service”

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Posted 5 years ago

“I was going to take a slightly dearer premium, because the excess was half as much, but their application wasn't user friendly, so I went with this lot 👍”

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Posted 5 years ago

“I wanted policy to be emailed automatically ,then had problems logging on sorted now after lot of hassle but good price .”

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Posted 5 years ago

MCE Insurance is rated 4.0 based on 5,344 reviews