MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,344 Reviews

73 %

of reviewers recommend MCE Insurance

Company Reviews

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4.0

Based on 5,344 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

MCE Insurance 1 star review on 23rd May 2025

Fredmercy347 At Gmail.com

MCE Insurance 2 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Your web site and quotation procedures are very easy to follow and the final costs are very competitive within the industry.particularly like the breakdown recovery which is included in the policy.”

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Posted 5 years ago

“Great cover, including breakdown/recovery. Great and very COMPETATIVE price. Easy 'sign up. Well known and respected Company. ALL POSITIVE. Thanks.”

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Posted 5 years ago

“When I got in touch the person I spoke with was very helpful an cheerful great service thanks Brian”

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Posted 5 years ago

“Have used MCE for several years now. Good prices and friendly service. A couple of blips (with sending documents) quickly sorted by telephone or online. On one occasion I forgot my documents (yes, I still use paper) while touring France. One quick phone call and I picked them up by email at my next stop. Have never claimed, so can't comment there.”

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Posted 5 years ago

“Website easy to use, good price and great customer service when I spoke to them on the phone.”

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Posted 5 years ago

“Good website, competitive quote, documents delivered by email immediately, all good”

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Posted 5 years ago

“Do not use them avoid! Appalling customer service, total lack of empathy to their customers. Website is useless kept crashing and when I eventually managed to pay it said my payment had been declined. So many calls later and a large phone bill I eventually found my payment had been accepted. AVOID!”

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Posted 5 years ago

“Only got one star as was the cheapest at time of quote and that went OK, however having sold my bike and having 7 months left to run on the policy thought I would cancel. Initially rang and was on hold for 20 minutes so used the online portal and asked when was the best time to call, response was calls are waiting for an hour and she couldn't cancel online, wouldn't do a call back based on giving her my number just told me to wait. Rang back again and was on hold for 35 minutes. Agent cancelled my policy but then said there wouldn't be a refund! Never in my life have I come across this as a process. Glad I found out how bad they are this way rather than a claims process as suspect they would not have been the best. Ridiculous customer service and would avoid using again!”

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Posted 5 years ago

“Having never claimed in all my years riding I cannot judge mce on that procedure, my only complaint is that after years of being a loyal customer they keep pushing the price up, this year 2020 by £60 approx , appalling behaviour , loyalty goes both ways, good bye mce, hello Carol Nash £90 less, thanks to MCN compare.”

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Posted 5 years ago

“Have been with MCE.for several years,I was notified my renewal was due completed new application on line and got a competitive quote but needed to speak to a sales person to verify a change to policy,unable to through by telephone after trying for a total of over two hours I gave up called another broker got all sorted and paid for within twenty minutes.This is appalling,another customer lost.”

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Posted 5 years ago

“Not so happy, 2 years NBC, less than 1000 miles per year but premium higher than last year or equal to”

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Posted 5 years ago

“Answered telephone within minutes, more than £100 cheaper than nearest competitor.”

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Posted 5 years ago

“good easy renewal online, great price inc extras, that others charge for.”

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Posted 5 years ago

“top quote! seamless application,I would highly recommend your services.”

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Posted 5 years ago

“Did my quote .on way to buy the bike .and got a good competitive quote .Well done guys”

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Posted 5 years ago

“Really straightforward & much better quote than renewing with my previous insurance”

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Posted 5 years ago

“Easy renewal on web site good price well pleased.”

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Posted 5 years ago

“The website was not working and no due to service problems and no notification was placed the home page and it took several attempts to get insured finally I telephoned to complete the transaction”

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Posted 5 years ago

“Website very straight forward but couldn’t complete transaction as site being updated. Did get ref no. for quote and phone call dealt with problem efficiently and courteously.”

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Posted 5 years ago

“Quick easy website to obtain a quote, thanks”

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Posted 5 years ago

MCE Insurance is rated 4.0 based on 5,344 reviews