MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,339 Reviews

73 %

of reviewers recommend MCE Insurance

Company Reviews

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Metrics

4.0

Based on 5,339 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 1 star review on 23rd May 2025

Fredmercy347 At Gmail.com

MCE Insurance 2 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Same as last reviewer, spent 45 min on hold, got fed up waiting, and eventually managed to fill in details online !! Wanted just to renew as my circumstances haven’t changed, but that would be far too easy wouldn’t it . Spoke to someone on the phone eventually but didn’t help anything, so did it online 🤦‍♂️”

Helpful Report

Posted 4 years ago

“Tried to speak to someone in person but was on hold for 45 minutes.Ended up going on line to insure my bike which was pretty straight forward.”

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Posted 4 years ago

“Talking to fast doing the quote”

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Posted 4 years ago

“Hi thanks for the professional and courteous way you have dealt with my application , The price is very fair for the cover obtained .”

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Posted 4 years ago

“Fantastic service easy to talk too great cover thanks mce”

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Posted 4 years ago

“Fast efficient professional service would recommend.”

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Posted 4 years ago

“The price wasn't fair, I have been the customer since 2018 and my last renewal I haven't got any bonus, the price remained the same.”

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Posted 4 years ago

“Cheap price but expensive payable excess online easy to fill in. and buy Problems occurs with talking to someone on the phone robots and script reader with no means to answer questions and you get answer "well that is what the computer tell me"”

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Posted 4 years ago

“No problem dealing with MCE after they quoted me online, price was very excellent. The only problem comes when you need to speak with them in person, you get the run around and then get cut off! But as long as they keep the cost down who cares, just need to learn to allow 2 hours waiting on the phone!!”

Helpful Report

Posted 4 years ago

“I didn’t get a renewal letter, it’s up to the individual to get another quote, which is a pain as they already have all my data. Been using bike insurance since 1976 and I’ve always had a renewal letter as well as a reminder, apart from here. So I rushed it, and got the renewal date wrong, so I went a day without being insured. I had also spoke to customer service team, who somewhat abruptly told me I need to speak to sales. Decided to go to my downloads to check documentation and the policy schedule was blank. So I phoned customer services, unfortunately, it was sales who answered it and told me I had to phone customer services. Whilst waiting for the transfer, which I wasn’t convinced would happen, I went onto online chat, who assured me my docs would be resent to my download folder. I actually did the renewal thro go compare, easy and cheap. So, I’d love to know why we don’t get renewal letters with a new price, which, if it looks ok, you just renew and save all this hassle.... and you don’t miss a day.”

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Posted 4 years ago

“Very easy to talk to and price was competitive. Very happy.”

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Posted 4 years ago

“Good service, all up and running, had to set up the date of my direct debit On their terms though.”

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Posted 4 years ago

“Good service”

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Posted 4 years ago

“Done it all on the net very easy and simple to follow thank you”

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Posted 4 years ago

“Consistently the best value for money. Other companies were unable to match the level of cover for cost when using comparison web sites.”

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Posted 4 years ago

“Your web site and quotation procedures are very easy to follow and the final costs are very competitive within the industry.particularly like the breakdown recovery which is included in the policy.”

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Posted 4 years ago

“Great cover, including breakdown/recovery. Great and very COMPETATIVE price. Easy 'sign up. Well known and respected Company. ALL POSITIVE. Thanks.”

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Posted 4 years ago

“When I got in touch the person I spoke with was very helpful an cheerful great service thanks Brian”

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Posted 4 years ago

“Have used MCE for several years now. Good prices and friendly service. A couple of blips (with sending documents) quickly sorted by telephone or online. On one occasion I forgot my documents (yes, I still use paper) while touring France. One quick phone call and I picked them up by email at my next stop. Have never claimed, so can't comment there.”

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Posted 4 years ago

“Website easy to use, good price and great customer service when I spoke to them on the phone.”

Helpful Report

Posted 4 years ago

MCE Insurance is rated 4.0 based on 5,339 reviews