MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,353 Reviews

73 %

of reviewers recommend MCE Insurance

Company Reviews

Questions

Metrics

4.0

Based on 5,353 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

MCE Insurance 1 star review on 23rd May 2025

Fredmercy347 At Gmail.com

MCE Insurance 2 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I received my quote and then went onto a comparison site and got it significantly cheaper.I called and was told to just book it on the comparison site the agent wasn't very helpful . I think you should reward your loyal customers with the best available quotation on renewable.”

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Posted 5 years ago

“Customer care very little to none still have a claim that was paid in full but on database its a fault claim since 2019 i have phoned emailed and hit a brick wall at every turn Things appear to be moving since ombudsman and lawyer who settled claim have been contacted by myself shame things had to become confrontational”

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Posted 5 years ago

“Highly unrecommended. Unprofessional staff and managers are to ‘busy’ to talk to you”

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Posted 5 years ago

“Very pleased with the quick efficient service provided on the phone. Pleased with the reduced quote for renewal & the many bonus extras provided with the cover.”

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Posted 5 years ago

“My renewal amount was 21% higher and when I enquired I didn't receive a proper answer as to why and I certainly did not receive any prior notice of such an increase. I'm not impressed.”

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Posted 5 years ago

“it is a serious insurance and the staff is very kind with a very good experience!”

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Posted 5 years ago

“Failed to provide information when needed, leading to new policy being invalidated after payment”

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Posted 5 years ago

“Customer service was a joke and live chat”

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Posted 5 years ago

“How is it possible that the renewal of the insurance policy cannot be paid online? In 2021 ??? Only through the telephone service where I am supposed to give my card details to a stranger on the other side of the phone It would be better if they improved the payment services Develop is 2021”

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Posted 5 years ago

“We where insurance by this company, there's bad, and then there's 1000 levels down and there is this company. For a little over a hundred pounds they have restlessly hounded us for 6 years, take us to court and still continues to add interest. The money is not even owned. It is really bad, the worst company in the history of insurance companies, avoid at all costs.”

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Posted 5 years ago

“Everything ok”

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Posted 5 years ago

“MCE have high excess rates and very high cancellation fee's. They were quite rude and 'smug' in offering this information to me. Their prices may seem competitive, but come accident time or cancellation time, you will be STUNG! There are more transparrent companies out there, and plenty of them. If you have any sense, you will avoid MCE at all costs!!”

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Posted 5 years ago

“Had to wait a long time on the phone before the getting through almost a gave up”

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Posted 5 years ago

“Friendly staff, good service 👍”

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Posted 5 years ago

“Quick easy online service and a very competitive price compared to other insurance providers.”

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Posted 5 years ago

“would avoid at all costs the company is a con”

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Posted 5 years ago

“Absolutely amazing these guys are! I’ve always had fair prices and they have never messed me about! Top ratings 😁”

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Posted 5 years ago

“very good quote and great service”

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Posted 5 years ago

“Very nice company”

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Posted 5 years ago

“Spoke to a really nice helpful guy in customer services who was very good. Not happy to have to do everything online as I couldn't get a new policy by talking to someone over the phone.”

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Posted 5 years ago

MCE Insurance is rated 4.0 based on 5,353 reviews