MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,344 Reviews

73 %

of reviewers recommend MCE Insurance

Company Reviews

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4.0

Based on 5,344 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

MCE Insurance 1 star review on 23rd May 2025

Fredmercy347 At Gmail.com

MCE Insurance 2 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Professional money suckers, all staff are trained yo drain your bank account, NO respect for customers. AVOID.”

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Posted 3 years ago

“Dishonest company. They lied and lied they cant keep there word dishonest and disgusting”

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Posted 3 years ago

“Bad payment sistem ..you cant log in online to do payments , everytime you need to call the customer services witch are really unpolite and really bad english spekers”

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Posted 3 years ago

“Be careful of late payments. I had funds available in my bank bit the payment did not go through. I have just been charged, even after making the payment on the day it was due.”

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Posted 3 years ago

“0 star . Just a scam”

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Posted 4 years ago

“If i could give them a zero I would. Absolutely fine until you need to contact them. cannot get through to them to change my vehicle over, when I did get through I got hung up on. Just the worst.”

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Posted 4 years ago

“High exit fees. Terrible customer service. You'll have to wait for hours to get the information you need. Upon signing up on their website, I purchased motorcycle insurance and nowhere did they ask about a CBT test. Next thing I know, they call me 5 days later. Saying, "Since you don't have a CBT test, and we require that we have to cancel your insurance". Fair enough I said. I didn't realise I have to have that because you don't have it on your website. But you do what you've got to do. So what they did was charge me £97.07. £75 cancellation fee +22.07 for the 5 days my insurance was " active" not only that, I've spent over 3 hours on the phone explaining that it's not fair for them to cancel my insurance because of a misunderstanding on their website and charge me for it. But they said yeah, it is in the terms and conditions, so suck it up.”

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Posted 4 years ago

“Online, quick & decent price”

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Posted 4 years ago

“I wanted a new policy for another vehicle so as I already had 2 policies with them thought it would be easier to insure with them. Not the case you can no longer phone but have to do it online. I will go to somebody you can log in with and do not have to spend so long filling in forms in future.”

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Posted 4 years ago

“If I could score them ZERO stars I would!!! Tried to send them my 9+ years NCD evidence and in order for them to apply it to my policy (7 days old I must add) they wanted to charge me another £67!!! I don't think I'll be EVER using them again. Moreover, as a motorcycle instructor, I think I might be adding their names into every conversation I have with students advising them of who NOT to use for their bike insurance!”

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Posted 4 years ago

“Cheapest insurance on the market, but they will use any excuse not to validate your claim. Customer service is exceptionally bad and not very helpful.”

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Posted 4 years ago

“I received my quote and then went onto a comparison site and got it significantly cheaper.I called and was told to just book it on the comparison site the agent wasn't very helpful . I think you should reward your loyal customers with the best available quotation on renewable.”

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Posted 4 years ago

“Customer care very little to none still have a claim that was paid in full but on database its a fault claim since 2019 i have phoned emailed and hit a brick wall at every turn Things appear to be moving since ombudsman and lawyer who settled claim have been contacted by myself shame things had to become confrontational”

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Posted 4 years ago

“Highly unrecommended. Unprofessional staff and managers are to ‘busy’ to talk to you”

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Posted 4 years ago

“Very pleased with the quick efficient service provided on the phone. Pleased with the reduced quote for renewal & the many bonus extras provided with the cover.”

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Posted 4 years ago

“My renewal amount was 21% higher and when I enquired I didn't receive a proper answer as to why and I certainly did not receive any prior notice of such an increase. I'm not impressed.”

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Posted 4 years ago

“it is a serious insurance and the staff is very kind with a very good experience!”

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Posted 4 years ago

“Failed to provide information when needed, leading to new policy being invalidated after payment”

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Posted 4 years ago

“Customer service was a joke and live chat”

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Posted 4 years ago

“How is it possible that the renewal of the insurance policy cannot be paid online? In 2021 ??? Only through the telephone service where I am supposed to give my card details to a stranger on the other side of the phone It would be better if they improved the payment services Develop is 2021”

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Posted 4 years ago

MCE Insurance is rated 4.0 based on 5,344 reviews