MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,344 Reviews

73 %

of reviewers recommend MCE Insurance

Company Reviews

Questions

Metrics

4.0

Based on 5,344 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

MCE Insurance 1 star review on 23rd May 2025

Fredmercy347 At Gmail.com

MCE Insurance 2 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

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“Excellent service”

Helpful Report

Posted 4 years ago

“It took several calls over 3 days to get through to the renewals team. The system just kept me waiting with no indication of where I was in the queue or how long I would be waiting. The person I did eventually speak to had technical difficulties with the computer, so put me on hold, and the line went dead! When I called back 5 minutes later, the renewal price had gone up! I was told that 'that's what happens' and there was nothing that they could do about it. Not a great experience.”

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Posted 4 years ago

“2nd year with mce now ,all pretty easy to sort and cover arranged within minutes,also alot cheaper than the others ,great service to be honest cant fault them”

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Posted 4 years ago

“Good price for good cover and easily arranged. Perfect.”

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Posted 4 years ago

“Very reasonable price 👍 Straight forward talking Good all round”

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Posted 4 years ago

“Very easy to navigate the website and renew my policy..very smooth transaction..10/10👌”

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Posted 4 years ago

“MCE are fantastic to do business with they was the Lowest price of all the companies, and it was so simple to sort it out it was all sorted in 10 min, brilliant customer service, I would recommend MCE to you all brilliant service.”

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Posted 4 years ago

“Will always use for my insurance, Never have any problems compared to other companies,, customers service are always there to help”

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Posted 4 years ago

“The excess is very high, i take the chance to save some money on the premium, many irelevant questions demanded on application, what difference dose it make if i am married for instance, none of your dam business but you insist on knowing this. Why?”

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Posted 4 years ago

“Very good service quick delivery i m so happy thanks”

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Posted 4 years ago

“Easy to do. Great customer service”

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Posted 4 years ago

“Quick , easy process, insured straight away , decent price , and bonus I didn't even need to speak to anyone !”

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Posted 4 years ago

“Very tedious and confusing to renew my policy this year. When I phoned the number from the email you sent me i was told it was the wrong number and somebody would call me back. They didn't so I tried to renew directly on line but instead of quoting my reference number I was forced to raise a new quote. I tried to use the online chat but was told that they were too busy to deal with me and that I should email. I did this only to be told it might take 72 hours for a reply. I then phoned the original number again and was forced to go through everything you already knew about me and I eventually paid £0.47 more than your original email quoted. Much too tedious and frustrating.”

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Posted 4 years ago

“I am with MCE since my first Motorcycle in 2011 and I have nothing to complain so far. Well done MCE.”

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Posted 4 years ago

“Cheapest quote given for my fzr 600 ,only niggle was inputting my date of birth. Screen would not let me do manually, I had to scroll back nearly 60 years on the calendar !! Totally unnecessary in my opinion”

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Posted 4 years ago

“Very competitive pricing, helpful service”

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Posted 4 years ago

“Very easy process to renew my insurance policy.”

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Posted 4 years ago

“Online chat-rubbish Had a human call me, didn’t listen to a word I said. Hope I’ll never have to make a claim as I fear it would be a farce!”

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Posted 4 years ago

“Neil Waters I contacted MCE to renew my multi-bike policy, although having to go through some tedious scripted questions, when a simple question ' has anything changed with the vehicles and their storage location changed from the previous policy' would have sufficed. This being done the service was excellent and I was in receipt of my documents within only a few hours. First class service”

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Posted 4 years ago

“Easy peasy”

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Posted 4 years ago

MCE Insurance is rated 4.0 based on 5,344 reviews