MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,344 Reviews

73 %

of reviewers recommend MCE Insurance

Company Reviews

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Metrics

4.0

Based on 5,344 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

MCE Insurance 1 star review on 23rd May 2025

Fredmercy347 At Gmail.com

MCE Insurance 2 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very happy”

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Posted 4 years ago

“What a Great guy Lukkasz Garczynski is a BIG thank you to him for pulling out all the stops to keep me as a valid customer if it was not for him and his great customer service I would have gone elsewhere he must must be a great team player so please reward him what an asset to mce if I needed an implored I would pouch him from you well done and thank you once again”

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Posted 4 years ago

“... the process is like buying insurance in 1993 - call them up and wait on hold for ages... massively overpriced, extroardinarily bad customer interface, they make you feel like you're trying to rip them off even when you're renewing a policy and add ££ to your premium for ridiculous reasons - I get that this is an industry long overdue for disruption but these guys are next level bad”

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Posted 4 years ago

“Due to Covid pandemic I had to use the livechat and eventual phone call to get through.Once through however staff were really helpful and answered my quiries professionaly and with an excellent knowledge of the business they provide. The final quote was very competitive and the staff member fully explained to me what my cover consisted of and explained further options I had. I was very pleased with service provided and felt I was purchasing insurance from a provider that had extensive knowledge.”

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Posted 4 years ago

“Cheapest quote I could find, quick and easy to set up, 10 minutes and all done.”

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Posted 4 years ago

“I can't believe that you want a review from me when I have had my policy with you for less than 24 hours and have never spoken to or tried to speak to a customer service representative. Ask me in 11 months time, or after I have tried to make a claim. Meanwhile, I have given you a possibly generous 4 stars as your price was the lowest I have ever been quoted.”

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Posted 4 years ago

“That’s my third year with MCE and I can tell you that customer service is been worse every year, I’ve spent more than hour to renew my insurance, just waiting on the phone was 20 min this is unacceptable, I hope for the next year you getting better customer services.”

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Posted 4 years ago

“Very happy with my experience. Nice and easy service without all the complications. Your account portal is easy and simple to use has everything laid out so you can easily find your document you need”

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Posted 4 years ago

“I am a new customer so let's see how they will do in the future. So far so good. Thank you.”

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Posted 4 years ago

“Sweet..I've used MCE for years even when abroad, a fantastic deal on insuring 3 bikes...what can I say..Brilliant stuff”

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Posted 4 years ago

“I had good service but the registration is wrong on my policy it's m19 hyp not m18 hyp I hope we can easily rectify this problem. I will await a reply thank you”

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Posted 4 years ago

“Absolutely no help what so ever….been waiting ages to settled a claim and still nothing. Worst customer service I’ve had so far!! Wouldn’t recommend for car insurance”

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Posted 4 years ago

“Great company to deal with so easy online and staff knowledge a pleasure to deal with”

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Posted 4 years ago

“It was quick and easy 100% the way it should be these days”

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Posted 4 years ago

“all service works excellent”

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Posted 4 years ago

“The actual insurance service provided was excellent. However, dealing with the representative on the phone was very, very difficult. The lady I was speaking to had a very strong accent which was complicated by a very poor signal at her end which distorted her speech further. MCE need to invest in higher quality telephones for their staff.”

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Posted 4 years ago

“""”

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Posted 4 years ago

“All good thank you”

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Posted 4 years ago

“When I called the lady couldn’t understand my English I had to repeat my self a number of times sorry but why do employe people that can’t understand English they talk like a bloody robot”

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Posted 4 years ago

“I had a good experience yesterday of renewing my motorcycle insurance policy for twelve months. My phone call was answered within ten minutes by a very thorough man who confirmed the very fair premium previously emailed to me, and we concluded the arrangement promptly. MCE has treated me well, and I would recommend them to my fellow bikers.”

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Posted 4 years ago

MCE Insurance is rated 4.0 based on 5,344 reviews