MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,353 Reviews

73 %

of reviewers recommend MCE Insurance

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4.0

Based on 5,353 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

MCE Insurance 1 star review on 23rd May 2025

Fredmercy347 At Gmail.com

MCE Insurance 2 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Been with mce for last 7yrs always had a reasonable quote had to use the breakdown cover this year with having 2 flat tyres at same time they got me sorted can't complain no issues so far”

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Posted 7 years ago

“Price is very good, but excess £950 very high with no choice. Currently awaiting final payout for No Blame accident, told 4 weeks, in third now. Claim process very daunting you only find out when you have to use it. They appeared very sympathetic but once passed onto their solicitors Fletchers kept changing the person i was dealing with.”

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Posted 7 years ago

“Competitive price better value than my last insurance”

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Posted 7 years ago

“Very easy and well explained great deal on insurance and friendly helpful staff”

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Posted 7 years ago

“Everything was made very simple and easy to understand karl Clarke”

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Posted 7 years ago

“Had a renewal through for £255 so was happy as was £570 The previous year on calling found this was for third party fire and theft not fully comp which I had before so it’s not a renewal! Rang through to get a cocky arrogant man got it to£460 then while he was working I went on a compare site and got £370 then he said I can do it for £360 so save you £10 so I said cancel the policy and send me my no claims to which he started laughing and said I’m saving you £10. I replied if you had done that in the first place”

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Posted 7 years ago

“Great service. Does exactly what it says on the tin....... would happily recommend.”

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Posted 7 years ago

“Much easier than other companies I have tried and £700 cheaper than Lexham!! Everything appears to be covered (including roadside breakdown & a replacement bike). Arranged deposit and on-going payments on 2 different accounts with no trouble at all. Overall, very happy.”

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Posted 7 years ago

“Over phone quote for a 2 bike policy was £150 more expensive than insuring bikes separately, same company, same policy, including Yamaha XVS 1300 with no no claims and hayabusa with full no claims. how is this possible. Was charged £45 pounds last year for change of garage address. It was to a better area and much more secure garage. Should of been £15. MCE didn't even reply to an E-Mail asking why. Why didn't I move?, laziness. Didn't want to go through the who;e details thing again. Will next year.”

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Posted 7 years ago

“Quoted better than my last insurer, with all the extra items (Legal, clothing, helmet, breakdown, etc) included. Did on line quote then rang through to confirm, then paid to get insured. Very painless.”

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Posted 7 years ago

“Reasonable prices. Good customer service.”

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Posted 7 years ago

“I’m 52 years young & have been 10 years away from biking, quotes for insurance ranged from £2200 to MCE with £365 for fully comp on a Z1000sx with Breakdown cover. Best deal on the market by far. Thank you MCE you put the smile back on my face.”

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Posted 7 years ago

“Quick easy hassle free having two bikes and a car to insure every year is a nightmare,this time tho so easy and quick and saved £130 on bike insurance”

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Posted 7 years ago

“Was a very fast and convenient transaction”

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Posted 7 years ago

“Good fast and helpful most reasonable price.”

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Posted 7 years ago

“Very helpful and really happy thanks”

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Posted 7 years ago

“I’ve checked my policy documents, I’m well satisfied, price is right, good cover. Thankyou”

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Posted 7 years ago

“The Insurance part of MCE is very good....price and extras....but beware talking to them on the phone cost me over £12....once i had been kept hanging on while they went off and checked "things"......Felt ripped off.”

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Posted 7 years ago

“Best option for both price and level of cover. Got cover for less than half the price of other options with more extra included.”

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Posted 7 years ago

“Following a breakdown and after renewing my cover for the third year found that I couldn’t use the cover for the first 10 days. Cost me £133 to have the call out so after numerous emails, telephone calls I have been told I will get a refund but can’t be told how much, when etc... lesson learned get your own breakdown cover as if I had known being loyal means nothing wouldn't of bothered and certainly wouldn’t be out of pocket! Hiding behind terms and conditions isn’t a great service especially promoting customer loyalty. Next year I will be certainly looking at different options with other insurance providers.”

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Posted 7 years ago

MCE Insurance is rated 4.0 based on 5,353 reviews