MCE Insurance Reviews

Name: MCE Insurance
Rating: 3.97

4.0 Rating 5,344 Reviews

73 %

of reviewers recommend MCE Insurance

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4.0

Based on 5,344 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4 out of 5

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MCE Insurance 1 star review on 26th June 2025

Email (Francisolivia771 AT Gmail.com) They Helped Me Recover What I Thought Was Impossible.

MCE Insurance 1 star review on 23rd May 2025

Fredmercy347 At Gmail.com

MCE Insurance 2 star review on 15th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought another Motorcycle, and wished to add it to a current policy but the Insurers I was using, both Bennetts and CIA wanted to cancel my current policy, charge me for doing it and then offered me ridiculous premiums to have a multi bike policy. Carol Nash wanted to charge me £1290... Now based on the fact I have 44 years worth of NCB, can only ride one bike at once, don't have any other named riders on my policy and have done all the training I can, plus I commute on a bike I foind the £1290 from CN, the £690 from Bennetts and the £800 from CIA to be a touch salty if I'm honest. So I looked online. MCE weren't the cheapest, and the compulsory excess was way too high given my experience but it was still cheaper to start a new policy with zero NCB for a bike worth £7500 with 20,000 miles agreed mileage on it with MCE. So that's why I took it on. Bit suprised they didn't offer legal cover though? However: I do have a friend who has had a very bad experience with them regarding his recent "off" in Central London, basically they refused to pay out, and I took this into consideration. But I don't plan to be needing them for that anyway. But yes. Happy enough to pay the premium at less than half what my other insurers wanted to stitch me up for. Don't they ever learn that come renewal time I will move my custom to someone else because of this experience?”

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Posted 8 years ago

“No renewal quote without me having to call you and go through all my details, although you have these details on file. Adviser was not clear during the call and spoke far to quickly. The annual premium increased more than 30% with reduced benefits (no ncb protection).”

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Posted 8 years ago

“very competitive premiums and good communication”

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Posted 8 years ago

“I found MCE simply brilliant. No hassle, great prices and such helpful staff such as Connie Wrigley, I couldn't have been treated better and that's not even the best bit... The price was better than I had expected by far. I have two motorcycles and only realised after insuring the first through Bennetts that MCE do a multi bike deal. I wish I had known the service MCE provided before I'd bought, they would have had all my business.”

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Posted 8 years ago

“Kept my renewal same as last year i was expectingvit to go uo so a pleasant suprise”

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Posted 8 years ago

“Kept my renewal same as last year i was expectingvit to go uo so a pleasant suprise”

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Posted 8 years ago

“I phoned up to successfully renew my insurance, and then received 3 more text and emails over the next couple of days saying my insurance has elapsed and I was not insured!”

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Posted 8 years ago

“-:)))))))))”

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Posted 8 years ago

“Firstly, very competitively priced and when I had to make some changes earlier this year they were sorted nice and easy over the phone with a very pleasant attitude. Thank You”

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Posted 8 years ago

“Easy transition from my previous company , friendly discourse .”

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Posted 8 years ago

“Easy process, polite staff, good extras like road side assist etc...thanks”

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Posted 8 years ago

“Quick and easy service insured within minutes”

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Posted 8 years ago

“I bought this policy because the premium was competitive and the terms acceptable, but the experience of buying it was tortuous. The person I spoke to on the 'phone insisted on reading from a script at 100 miles an hour in a monotone voice that was awful to listen to. I stopped her several times and explained that it was impossible to understand her or digest the information at the speed she was speaking at. She apologised then resumed at the same pace ! It was obvious that this was a call centre with performance targets based around how many calls were answered. The irony was that I had filled out an online form and was happy with the quote but felt I had to call because there was 1 question that was ambiguous relating to the alarm/immobiliser on my bike. For that i had to suffer 20 minutes of going through every damn question AGAIN despite the fact that the call handler could see my e-proposal. The call handler displayed no rapport, no intelligence and zero customer consideration.”

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Posted 8 years ago

“Excellent, helpful and knowledgeable staff made changing insurers far was all far less hassle than anticipated. It was all done with good manners and all follow up documentation came through immediately - and was all error free. Good service”

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Posted 8 years ago

“Quick, helpful, informative and a good price”

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Posted 8 years ago

“No rubbish on we can do it cheaper .”

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Posted 8 years ago

“Always the best price and best add ons”

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Posted 8 years ago

“Great service great price thanks”

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Posted 8 years ago

“Beat any price around fantastic service”

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Posted 8 years ago

“You sent me a renewal price which was way more expensive than last year . You should reward people who are loyal to mce not try and rip us off . Eventually we come to a compromise so I am with you for another year . So give me the proper price in the 1st place ????”

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Posted 8 years ago

MCE Insurance is rated 4.0 based on 5,344 reviews