Policy Expert Reviews

Name: Policy Expert
Address: 110 Bishopsgate, London, City of London
Rating: 4.72

4.7 Rating 20,214 Reviews

96 %

of reviewers recommend Policy Expert

Company Reviews

Metrics

Info

4.7

Based on 20,214 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

About Policy Expert:

Insurance for people like you
We’re Policy Expert and we create insurance for people like you. Clear policies. Cover to suit your needs. Easier claims.

Award-winning home and car insurance
Okay, so it’s only insurance. But people love what we do. So much so, that our customers have voted us MoneyFacts Home Insurance Provider of the Year 2022 and Insurance Choice Awards Best Home Insurance Provider 2022. Thanks!

The kind of insurance you want
Whether it’s choosing the right policy of sorting out a claim, we’re on a mission to change insurance for the better. With Policy Expert, you get the kind of insurance you want.

Visit Website

Phone:

0330 0600 600

Email:

ask@policyexpert.co.uk

Location:

110 Bishopsgate,
London
City of London
EC2N 4AY

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Policy Expert 5 star review on 8th April 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“easy to read and understand the policy no jargon. perfect.”

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Posted 2 months ago

“easy application process no fuss”

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Posted 3 months ago

“very very competitive quote for home insurance .easy to fill out on line forms and easy to understand policy info.but as with all insurance groups you only know how good they are when you need to claim.... Hopefully i wont find out ,but have not experienced that side yet!”

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Posted 3 months ago

“Used internet to check and purchase home Insurance Quick and easy to do”

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Posted 3 months ago

“Very good value for money. Easily arranged and delivered.”

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Posted 3 months ago

“Excellent price and easy to use website”

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Posted 3 months ago

“Good knowledgable perdon”

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Posted 3 months ago

“I mde a huge saving on home insurance by moving my polisy to Policy Expert. They qupte was the best on Confused.comm and I called them to discuss details. The agent I spoke to was by far the most helpful person that I spoke to when shopping around for a new policy. The basic policy cover includes things offered as "extras" by competitor companies, so I am extremely satisfied with my experience today!”

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Posted 3 months ago

“Great policy at very competitive price.”

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Posted 3 months ago

“I done on line very easily to follow straight forward. It”

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Posted 3 months ago

“I done on line very easily to follow straight forward. It”

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Posted 3 months ago

“I done on line very easily to follow straight forward. It”

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Posted 3 months ago

“This is the second time I have bought a policy from Policy expert, why? Firstly is because of their defacto insurance ratings across their policies. Second is for what they actually insure. Some companies are now pulling away from things like storm damage to roofs for example, on buildings cover. Third, is it was such an easy process. Three policies to choose from, which are very well priced, compared to the competition, as some offer less for more money. Four, ease of use in the website, a couple of clicks and the policy was bought.”

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Posted 3 months ago

“Very competitive price and easy to buy on line i would highly recommend to friends & family.”

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Posted 3 months ago

“Policy Expert offer straight forward, clear and comprehensive insurance. I found all the details clearly set out with option to enhance should I require. The confirmation came through instantly, with contact number and not just a bot should I need to get in touch… I feel confident in my choice of insurance and happy with the Silver cover I chose at a very competitive rate! I’ll certainly be recommending to my friends and family. Thank you for taking the stress out of the minefield that is house insurance!”

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Posted 3 months ago

“It was recomended and the application process was straightforward. Simple transaction and s great price”

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Posted 3 months ago

“Simple to set up cost effective and better cover than other more expensive policies”

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Posted 3 months ago

“great service,and great price.all so easy to arrange.”

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Posted 3 months ago

“Quick and simple process. No annoying follow up. Very competitive prices too.”

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Posted 3 months ago

“Very good rates, very easy to set up”

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Posted 3 months ago

Policy Expert is rated 4.7 based on 20,214 reviews