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Quotemehappy.com Reviews

2.0 Rating 1,027 Reviews
25 %
of reviewers recommend Quotemehappy.com
2.0
Based on 1,027 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Own Driver
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Over A Week
Customer Service
1.2 out of 5
Returns & Refunds
Refunds Process
Difficult
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Quotemehappy.com 1 star review on 10th March 2025
Henry
Quotemehappy.com 5 star review on 27th January 2025
VIKAS
Quotemehappy.com 5 star review on 27th January 2025
VIKAS
Quotemehappy.com 5 star review on 27th January 2025
VIKAS
Quotemehappy.com 5 star review on 27th January 2025
VIKAS
Quotemehappy.com 5 star review on 27th January 2025
VIKAS
Quotemehappy.com 1 star review on 8th April 2024
Anonymous
7
Anonymous
Anonymous  // 01/01/2019
Wanted to swap my car for a new one and although they could change my insurance over there is no option to temporarily insure my old car whilst I sell it. This is offered by every other insurance company I have ever used in the past. Only been insured for less than 1 week so will have to cancel but after speaking to an agent and then a Manager, they are charging me to cancel the policy, and although i think this is unfair due to the circumstances being beyond my control (and no information from them saying this is not possible when you take insurance out) they are not prepared to waiver the cancellation fee or even offer a reduced cancellation fee as a good will gesture. We all know what's coming in the reply, very sorry but this is not company policy to do this, its not our fault, we cant offer refunds blah blah blah but clearly once they have your money they don't want to help you. Just read the negative reviews on numerous websites if you want further evidence.
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Posted 7 years ago
Wouldn't even give them 1 star if I could worst company ever robbed me of over 6 months insurance, and cancelled the insurance on my car with out telling me with reason! I would defo not recommend to anyone! Worst company and the customer service is terrible wouldn't give me the time of day! There just robbing so and so!!!!
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Posted 7 years ago
Their website is unreliable, difficult to even log in and they did not acknowledge NCD proof. Tried to call but impossible. Finally cancelled policy a day before validity, now hopefully awaiting a full refund. The site has the characteristics of a scam.
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Posted 7 years ago
Customers services very poor it's been 3 weeks since accident haven't had even one update since then. Been calling regulator to get update but no been wasting my time and there are rude
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Posted 7 years ago
Terrible service no one to speak to. the repairs on my car, made my car worse ! i cancelled my insurance they said they owe me 178. etc. the next they they took a payment. WTF i have only just got my refund & no 1 got back to me about the payment taken after i cancelled the policy shocking company. They also gave me a cheaper policy on my car when i did not even no how to drive. As soon as i could drive extra £1000 per annum WTF. Still waiting for that last payment that was taken illegally. I am going to have to get the bank involved to try get it back now thank you very much ill never use you again cheers !
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Posted 7 years ago
If I could give a lower rating I would. The company you is a joke, completely faceless and the only number you can get through on is rude, ignorant and unhelpful. They have messed up my NCD I should have 9 years and they have put 7 so now my new insurance company either want to cancel my policy or it goes up by over £100. DO NOT USE THESE FACELESS SCAM ARTISTS.
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Posted 7 years ago
Uploaded proof of no claims, from an EU country. I have the maximum NCD in France. Company says it doesn't meet criteria. Quel surprise ? Asked them to contact me but received threatening letter with a £50 fine. DO NOT USE THIS COMPANY Policy number 606181411. Discusted...
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Posted 7 years ago
We had an awful 2017, losing both our mums and then I had a heart attack, so difficult to keep with everything, I missed renewal of car insurance by a few hours and they insist that it cannot renewed and must go for a new policy at some £80 extra. Aviva who underwrite their policies were embarrassed by this but of course cannot do anything, Quotemehappy completely hide behind an online only presence. I have missed renewals occasionally before and have always been allowed to reinsure within a few days.
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Posted 7 years ago
The reason I am rating Quotemehappy.com so low is that their "make a claim" number is a 0844 number charged at 50p per minute on most cellular lines, whilst their other numbers are 0345, which don't have a high charge. I recently had a car accident and called the 0844 claims line. Naturally being shook up from the accident I failed to remember that this number has a very high charge. A waited 40 minutes in the queue until I was connected to a service rep. This cost me over £20, a proportion of which is rebated back to Quotemehappy.com. So in effect, whilst Quotemehappy.com appear to be one of the cheapest insurance providers on the market, they make their money from you by KEEPING YOU WAITING on hold whilst you pay excessive call charges at a time when they know the customer is in distress!!! Frankly... disgraceful!!
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Posted 7 years ago
Worst company ever dealt with can't contact them definitely won't be using these again
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Posted 7 years ago
Why hasn't this company been closed down by Trading Standards? Worst car insurance company that I have ever had the misfortune to deal with. I propose to take these thieves through the mill starting with Trading Standards, then the Ombudsman then the County Court if necessary. Everything from start to finish after a woman knocked my car in a private car park. Minor damage on both vehicles so decided not to make a claim but the offender did! I had a passenger witness in the car at the time which they say is unacceptable and after 9 months the offender still hasn't produced proof of her claim!
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Posted 7 years ago
Should be Quote me unhappy in my view!
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Posted 7 years ago
In my experience, they are not interested in your claims!
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Posted 7 years ago
Awful customer service claims line - lucky if you get through in 30 mins!
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Posted 7 years ago
someone crashed into me. Car written off. It took about 9 MONTHS for Quotemehappy to contact the other drivers insurer and only after I threatened to take them to the Ombudsmen. Their advisers would tell me they would take action and then totally ignore my claim, over and over again! Advisers all gave me conflicting advice, like they didn't know job. Very painful experience. To top it off they made an error in my proof of no claims doc. I should have 9 years. They wrote 6 and haven't changed it. I lost 3 years NCD through their error. Totally incompetent company.
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Posted 7 years ago
They have no customer service, you can’t get hold of them, they don’t respond to messages or emails. I will be cancelling my policy.
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Posted 7 years ago
Shockingly bad, insured building and contents, then received an email stating that they could not collect my debit, after numerous emails back and forth, they admitted it was there finance department at fault and all was sorted. However then got a letter threatening me with court because I had not paid a premium. I have emails admitting their responsibility, so I have told them to cancel my policy and not bother me again. ABSOLUTE CLOWNS.
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Posted 7 years ago
Poor communication. Loopholes to jump through. No one to call which gets very frustrating not being able to talk with a human. I would rather pay extra to be able to communicate with my insurance company.
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Posted 7 years ago
Took out insurance with this company, nothing but hassle with the website, couldnt upload ncd, canclled insurance and went with some one else, screwed £50 out of me and still waiting for the refund a week later, still nothing. Avoid this company at all costs. will never deal with this company again, waste of time and effort. after reading other reviews for this company, i can now see why people have had so many issues. AVOID
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Posted 7 years ago
Trying to claim for accidental damage, they don’t reply to emails and you can’t get through to speak to someone on the phone - the company they appointed to organise the repair do not answer emails or the telephone.
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Posted 7 years ago
Quotemehappy.com is rated 2.0 based on 1,027 reviews