RAC Insurance Reviews

Name: RAC Insurance
Rating: 2.20

2.2 Rating 1,192 Reviews

29 %

of reviewers recommend RAC Insurance

Company Reviews

Questions

Metrics

2.2

Based on 1,192 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.4 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

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RAC Insurance 1 star review on 1st December 2023

John

RAC Insurance 1 star review on 23rd December 2022

Marie Robinson

RAC Insurance 1 star review on 27th September 2022

Marie Medor

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic customer services,amazing”

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Posted 6 years ago

“Great service, good price and very friendly staff.”

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Posted 6 years ago

“I have been with RAC for car insurance for about 6 years. They are not the cheapest on the market, but you only get what you pay for. I had a non-fault accident five years ago, and claimed via RAC. The procedure was quite straightforward. I received whiplash injuries after my car was struck in the rear. Because I had taken out Legal Cover, a firm called Minster Law dealt with my claim, arranged physiotherapy for my neck problem, and obtained a settlement for over £2000 for me. My car was repaired and returned to me and a hire car was available during repairs. Every firm will get five stars for arranging to take your money, but how many will give you the high class service that the RAC gave me when I needed to claim.”

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Posted 6 years ago

“We've been members for some years and not used their services, so had planned to stop it. However the direct debit didn't stop and we needed to use them 3 times within the first month. Great service by thoughtful, polite and professional people.”

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(Home Insurance) - Posted 6 years ago

“Very good service. Very pleased.”

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(Home Insurance) - Posted 6 years ago

“Very pleasantly surprised that this company could provide a very comprehensive house insurance policy at a VERY competitive price. Hope they can femain competitive at renewal time.”

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(Home Insurance) - Posted 6 years ago

“RAC seem to be good haven’t had any real issues apart from with the black box. The app isn’t very accurate/ the box isn’t meaning my score was a lot lower than it should be as I don’t speed but it thinks that I am, and I tried to get it sorted but they never did anything about it”

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(Car Insurance) - Posted 6 years ago

“I was looking to change my Home Contents Policy after my renewal details came in. The RAC was half the cost of the renewal, it was so easy to change.”

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(Home Insurance) - Posted 6 years ago

“Further to my one star Review I , completely made a mistake over debit into my Account and RAC have been first class at accepting my apology , thanks !”

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Posted 6 years ago

“Very easy to get clear prices.”

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(Home Insurance) - Posted 6 years ago

“exelent end esye”

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