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RAC Insurance Reviews

2.2 Rating 1,193 Reviews

29 %

of reviewers recommend RAC Insurance

Company Reviews

2.2

Based on 1,193 reviews


Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	1.4 out of 5
Cancellations & Refunds
Cancellation Process	Difficult

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RAC Insurance 1 star review on 1st December 2023

RAC Insurance 1 star review on 23rd December 2022

RAC Insurance 1 star review on 23rd December 2022

RAC Insurance 1 star review on 27th September 2022

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good Value policy with a well renowned company. Couldn't ask for more.”

(Car Insurance) - Posted 8 years ago

“Fantastic service. Much better than Sheilas Wheels. Quick to get through to on the phone. Nice, friendly staff, helpful and really glad I took my policy out with them. Good price too. Sheila's Wheels was £40.28 per month and theirs was £18.18 for the same cover.”

Posted 8 years ago

“The RAC was very kind and helpful with regards to the quick response and actions taken from him that day. I was provided with a courtesy car that was arranged by him which I was very grateful for .”

(Car Insurance) - Posted 8 years ago

“Good customer service.”

(Car Insurance) - Posted 8 years ago

“Very good to understand”

(Car Insurance) - Posted 8 years ago

“My claim was handled with care, clear explanations given. I received a replacement car and mine was mended quickly. My car was collected and driven back to me. I received courtesy by all involved.”

(Car Insurance) - Posted 8 years ago

“Customer service was very helpful in sorting everything out for me”

(Car Insurance) - Posted 8 years ago

“Easy to buy and happy to say we haven't needed to speak to RAC.”

(Car Insurance) - Posted 8 years ago

“very easy to purchase very helpful good deal”

(Car Insurance) - Posted 8 years ago

“Very helpful and supportive.”

(Car Insurance) - Posted 8 years ago

“When called out they came very quick very good service”

(Car Insurance) - Posted 8 years ago

“very good service and very polite on phone when i have called”

(Car Insurance) - Posted 8 years ago

“I found the rac very helpful polite friendly”

(Car Insurance) - Posted 8 years ago

“It was easy to swap over to RAC policy from my previous provider, and hopefully it will be comparable when it comes to renewing for the next year.”

(Car Insurance) - Posted 8 years ago

“So far I have no adverse comments.”

(Car Insurance) - Posted 8 years ago

“Easiest insurance cover I've arranged in fifty years. Would recommend to friends and family, it's that good.”

(Car Insurance) - Posted 8 years ago

“It was simple to apply, to understand the documents and provide required information and the breakdown service is extremely good Highly recommended.”

(Car Insurance) - Posted 8 years ago

“excellent service from initial call to end of claim”

(Van Insurance) - Posted 8 years ago

“Added an additional driver by phone. Expertly dealt with. Amended certificate sent by email. Downloaded and printed. Very efficient.”

(Car Insurance) - Posted 8 years ago

“very good”

(Car Insurance) - Posted 8 years ago

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RAC Insurance is rated 2.2 based on 1,193 reviews