Sheilas’ Wheels Reviews

Name: Sheilas’ Wheels
Rating: 3.40

3.4 Rating 1,017 Reviews

60 %

of reviewers recommend Sheilas’ Wheels

Company Reviews

Questions

Metrics

3.4

Based on 1,017 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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Sheilas’ Wheels 1 star review on 11th July 2024

John Aitchison

Sheilas’ Wheels 1 star review on 18th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Whilst I was reversing out of my drive marked with the red asterix on my first photo and after checking all mirrors and blind spots, a 3rd party vehicle has turned left off the main road marked with the yellow asterix just as I was finishing my maneuver and they have caused an obstruction resulting in a small collision of our vehicles. There is even CCTV showing that this 3rd party did not stop to check before she turned left she just pulled straight in. Sheila's Wheels however have said that because I'm reversing I'm fully at fault as that's basically how it goes. I'm appalled by this decision when as this photo clearly shows, there are 2 separate roads and the 3rd party did not stop before continuing to do a left turn without looking. My second photo shows via the yellow arrow, the road I was already reversed out onto and the red asterix shows where they did a left turn to enter a new road and they did this without stopping to check it was clear first resulting in causing an obstruction which should have and could have been avoided. Appalling decision and completely incorrect when the 3rd party is clearly at fault. Had a cyclist been coming up the side road marked by the yellow arrow then the 3rd party would have caused an accident and injury by her actions. Do NOT insure with this Company.”

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Posted 5 years ago

“I found Sheila’s Wheels easy to deal with and very reasonably priced.”

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(Car Insurance) - Posted 5 years ago

“What ever you do don't change your car during the length of your policy they'll have your pants down”

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(Car Insurance) - Posted 5 years ago

“Don't buy they are rip off and appalling customer service, things like they will refuse to give you no claim bonus document if you don't renew with them.AVOID.”

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Posted 5 years ago

“I got the best quote from Sheila's Wheels and all the help I needed. I can recommend them.”

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(Car Insurance) - Posted 5 years ago

“Excellent service. No issues. Everything done online and all the help is available online too.”

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(Car Insurance) - Posted 5 years ago

“Great price and service”

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(Car Insurance) - Posted 5 years ago

“Sheila's Wheels is a good company and provides excellent cover and service. Highly recommended.”

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(Car Insurance) - Posted 5 years ago

“Disappointed to be honest I have never claimed until my 36th year of driving and I had to do all the chasing to get things sorted and it was not my fault !!!!!”

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(Car Insurance) - Posted 5 years ago

“I had a hold up getting prof of NCB they were very patient, thank you Sheilas Wheels”

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(Car Insurance) - Posted 5 years ago

“Covered me with no hassle, sent my documents with no hassle and have given me no hassle, all in all, just what I want!”

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(Car Insurance) - Posted 5 years ago

“Terrible customer care! The website barely works so wait 40 mins to eventually speak to someone to sort out NCD (whilst the recording says how important my call is). Eventually get through and it turns out that they refuse to honour my 12 years NCD even though my last policy was with them and when I cancelled it to go into a company car I was told that if I returned to them they would keep my NCD open. Apparently I was I month over their allowed gap between insurances (their own policy) so zero NCD and an extra £40 + to pay. I will not be renewing with these people again ever so be careful as they are not to be trusted.”

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Posted 5 years ago

“Sheila's Wheels provided me with the necessary cover at a far more reasonable rate than my previous insurance company.”

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(Car Insurance) - Posted 5 years ago

“Bad customer care”

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Posted 5 years ago

“Not reasonable charge. After one year with them with no claim they don’t discount for renewal.”

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Posted 5 years ago

“Was impressed with the service I got when I applied for the insurance”

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(Car Insurance) - Posted 5 years ago

“Excellent people to deal with A++”

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(Car Insurance) - Posted 5 years ago

“After being with them for around four years wanted to cancel my policy and direct debit. Ring and spoke to them about the cancelation and been charged 9.58. Day after i been charged 94.17 my normal direct debit for insurance and when i ring them back they say that this direct debit is a charge for my cancelation aswell. I was not informed about it when i was on the call to cancel policy about monthly direct debit charge for cancelation of policy. Be careful with this company, fishy”

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Posted 5 years ago

“The customer service advisor was great,i had to change my policy half way through due to changing my car and it was a very easy process.”

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(Car Insurance) - Posted 5 years ago

“Don’t buy insurance from them they will rip you off.”

Helpful Report

Posted 5 years ago

Sheilas’ Wheels is rated 3.4 based on 1,017 reviews