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Sure Thing Reviews

3.5 Rating 553 Reviews

62 %

of reviewers recommend Sure Thing

Company Reviews

3.5

Based on 553 reviews


Customer Service
Communication Channels	Email, Telephone, Live Chat

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The matter was dealt with very speedily and very efficiently. Having arranged the cover I later phoned customer services to check that everything was in place and I was dealt with in a quick and friendly manner. Thus far - very happy and I will insure other vehicles etc with you. Thank you”

Posted 7 years ago

Read Sure Thing Reviews

Hi Bernard, thanks for leaving your review. We're delighted to see you've had a positive experience since joining Sure Thing! If you do wish to insure additional cars with us in the future please be sure to contact us prior to buying online as you may be able to earn yourself £40.00 cashback for each policy setup. Have a safe year of driving! You're very welcome, Jonathan.

Posted 7 years ago

“Returned to Surething after 12 month elsewhere, very easy to deal with on phone. Salesperson found me a better deal to include dashcam. Hope they're as good if I need to claim III”

Posted 7 years ago

Read Sure Thing Reviews

Hi, thanks for taking the time to leave your feedback. We're delighted to see you have returned to Sure Thing! after only 12 months. We hope you don't need to make a claim but can say if you do having access to dashcam footage can benefit you in that unfortunate situation. Safe driving! Thanks again, Jonathan.

Posted 7 years ago

“Just changed car insurance to sure thing as they came in at £200 less than existing insurance quote. Answered phone straight away and went through the usual schbeel quickly. Emailed documents straight over. Happy days!”

Posted 7 years ago

Read Sure Thing Reviews

Hi Anne, we appreciate your feedback. We're thrilled to see we not only offered your a better deal this year compared to your renewal but also were able to provide a good service at the same time! Welcome to Sure Thing! Jonathan.

Posted 7 years ago

“As a young driver, finding good insurance is hard work. I've been in contact with many insurance companies and Sure Thing were easily the best! I took out my insurance with them (they could give me comprehensive insurance and breakdown cover for a great price, where other companies wanted over £1000 just for third party!). Unfortunately I had to cancel the policy, but only because change in circumstance (and driver, and car...) meant I had to leave. Sure Thing were fantastic throughout the whole service and always really friendly. Despite cancelling my policy after the 14 day cooling off period, it still went smoothly and I got nearly all my money back - minus £30, which is an understandable fee. Next year, when things are settled, Sure Thing are going to be first company I look to insure with. A huge thanks to the Sure Thing customer service team, who helped this newbie through the process!”

Posted 7 years ago

“I had an unresolved speeding offence which Sure Thing handled fantastically and with no fuss”

Posted 7 years ago

Read Sure Thing Reviews

Hi, thanks for the five star rating. We really appreciate your feedback and wish you a safe year of driving! Jonathan.

Posted 7 years ago

“I am very pleased with the service and the price paid and the extras included and recommend it to friends and family. I have already told many people to consider taking insurance with you.”

Posted 7 years ago

Read Sure Thing Reviews

Hi David, thanks for the great feedback. We're thrilled to see you feel this way since joining Sure Thing! If you do recommend anyone through our recommend a friend campaign online then you can earn yourself £40.00 for every person you successfully recommend. We wish you a safe year of driving! Jonathan.

Posted 7 years ago

“Extremely informative customer advisor, nothing too much trouble for him,”

Posted 7 years ago

Read Sure Thing Reviews

Hi Suzanne, thanks for the five star rating. We're thrilled to see you have received a great customer service since joining Sure Thing! We wish you a safe year of driving. Jonathan.

Posted 7 years ago

“Great price”

Posted 7 years ago

Read Sure Thing Reviews

Hi, thanks for the feedback. We're pleased to see we were able to offer you a great price this year. Jonathan.

Posted 7 years ago

“After all the conversation and paper works done, I feel that I'm in the best insurance company. Well done guys and thank you.”

Posted 7 years ago

Read Sure Thing Reviews

Hi Fernando, thanks for taking the time to leave your review. You're very welcome and we appreciate the positive feedback. We wish you a safe year of driving! Thanks again, Jonathan.

Posted 7 years ago

“Covered al the points I wanted clarified. Very professional I was able to include additional items into my cover for a very reasonable extra”

Posted 7 years ago

Read Sure Thing Reviews

Hi David, thanks for your feedback. We wish you a safe year of driving! Jonathan.

Posted 7 years ago

“Good price and service”

Posted 7 years ago

Read Sure Thing Reviews

Hi Kathie, we're delighted to see you were happy with the service received and the price we offered. Thanks, Jonathan.

Posted 7 years ago

“Professional efficient and kind when setting up our policy.”

Posted 7 years ago

“Very helpful staff”

Posted 7 years ago

Read Sure Thing Reviews

Hi Marc, thanks for the five star rating. We're pleased to see you found our customer service team helpful. We wish you a safe year of driving! Jonathan.

Posted 7 years ago

“The price and the customer support”

Posted 7 years ago

Read Sure Thing Reviews

Hi David, thanks for the five star rating. We're thrilled to see you've received a good customer service since joining Sure Thing! Thanks again, Jonathan.

Posted 7 years ago

“I left a bad review a few weeks back, as I'd had a bad experience with a mistake on my policy. I would now like to say I am impressed by the way it was dealt with the day after. Everything was sorted thank you Johnathan for that..”

Posted 7 years ago

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Hi Bernadette, thank you very much for getting back in touch with us regarding the experience you've had since leaving your negative feedback previously. We're extremely pleased we were able to sort that out for you and we do wish you a safe year of driving! Thanks again, Jonathan.

Posted 7 years ago

“I am quite impressed with the service, very easy and straight forward. Within no time I managed to do my car insurance. Thank you”

Posted 7 years ago

Read Sure Thing Reviews

Hi, thank you for the positive feedback and five star rating. We're thrilled to see you've had a great experience since joining Sure Thing! We wish you a safe year of driving. Thanks, Jonathan.

Posted 7 years ago

“cheapest quote”

Posted 7 years ago

Read Sure Thing Reviews

Hi Graham, thanks for the five star rating. We're pleased to see we were able to offer you the best price for your insurance this year. Thanks again, Jonathan.

Posted 7 years ago

“Very proffesional,polite and helpful staff.Also the price was reasonable.”

Posted 7 years ago

Read Sure Thing Reviews

Hi, thanks for the feedback. We're delighted to see you've had such a positive experience since joining Sure Thing! We wish you a safe year of driving. Thanks again, Jonathan.

Posted 7 years ago

“Quick, simple and efficient”

Posted 7 years ago

Read Sure Thing Reviews

Hi, thank you for taking the time to leave your comments. Jonathan.

Posted 7 years ago

“Very quick and easy to deal with, on line forms nice and simple and everything adequately explained. Would recommend.”

Posted 7 years ago

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Hi Nigel, we appreciate the feedback and are pleased to see you found our purchase process easy to complete. We actually offer £40.00 cashback if you do successfully recommend a friend or family member. Full details can be found on our website. Thanks, Jonathan.

Posted 7 years ago

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Sure Thing is rated 3.5 based on 553 reviews