“I have been a Co-operative Insurance customer for years. They always make things simple. Whenever I have a question or need to make a payment, they are quick to respond whether I communicate telephonically or through email. I also like that you can pay on line. If you miss a bill due to mail issues, you get a warning notice, they do not instantly drop you like most companies. I deal with their St. Albans office and they all are so sweet and helpful.”
“Very impressed with the service of Co-op Car Insurance and (subject to renewal quote!) will use the company again.
However, their recommended repairers are not always nearby and if not using them a higher excess is levied. In my case, living in Brighton, their repairers were a good hours drive away.”
“I had a no fault claim in which there was no cost to me the other vehicle was at fault but very minor damage to my car, so it was no point in claiming off the other parties insurance. They where really good at keeping in touch with me plus ensuring me that everything would be taken care of by them. The service is excellent.”
“Since being with the co-op insurance I have had nothing but the best when I phone each month to pay my car insurance everyone as been polite and very professional in there manner and I would reccomend them to my friends.”