The Co-operative Insurance Reviews

Name: The Co-operative Insurance
Rating: 3.56

3.6 Rating 697 Reviews

65 %

of reviewers recommend The Co-operative Insurance

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3.6

Based on 697 reviews


Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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The Co-operative Insurance 1 star review on 10th March 2021

Mr Willis

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“No complaints on the insurance or service but be aware that the Co Op charge a £50 cancellation fee. Many other insurers are free to cancel.”

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Posted 8 years ago

“I had tu claim for a burgulary that occurred at my propper in sept 2015 they wouldn't let me claim for my daughters belongings that had been stolen from my property they said because she didn't live with me anymore that she'd av tu claim off her insurance for her stuff knowing very well her stuff was taken from my property wen the burgulary happened in my opinion I think this was out of order my daughters lost her stuff because she has no ins of her own I do think that if anything has been stolen from ur property whether ur daughter lives with u or not u should stil be covered after all it has been stolen from ur property an not hers I was very disappointed with co op my father in laws been with them 45yrs an he's even disappointed as well with them it has made us think whether they would stick tu Wat they say in ur agreements wen u take it out with them or whether they'd come up with other excuses tu try tu get out of that one in my eyes I don't trust them anymore an we have now moved away from them so all I say is beware Wat they promise but don't come up with”

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Posted 8 years ago

“I've 33 years no-claims bonus but my insurance is 35% higher than an online quote from same company to a newbie with none. CIS puts up its insurance each year LOTS & so the only way to get competitive insurance from them is to cancel yearly & get a new policy yearly - such an unnecessary faff (& Insurance Ombudsman don't like this tactic, as it's designed to make people pay over the odds if they forget to do this yearly). Then of course if one needed to claim, CIS could easily say that the problem was before the current policy started, despite the fact that they were also the previous insurers. Totally had enough of them & am changing to AGE UK Insurance - wish I'd done so 5 years ago! (I'm 55 & they do ins for over-50s.)”

Helpful Report

Posted 8 years ago

The Co-operative Insurance is rated 3.6 based on 697 reviews