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The Co-operative Insurance Reviews

3.6 Rating 701 Reviews

65 %

of reviewers recommend The Co-operative Insurance

Company Reviews

3.6

Based on 701 reviews

Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Over A Week

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The Co-operative Insurance 1 star review on 10th March 2021

The Co-operative Insurance 1 star review on 10th March 2021

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“...”

Helpful Report

(Car Insurance) - Posted 7 years ago

“Just found it rather expensive and very disappointed that I couldn't get a copy of the policy.”

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(Car Insurance) - Posted 7 years ago

“I do not like their policy to add a driver for a short period. In my 50 years of driving experience this is the first time I could not get my son to drive my car while his car was out of action!!!”

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(Car Insurance) - Posted 7 years ago

“they are bare faced liars. they commit fraud on you. beware!”

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(Car Insurance) - Posted 7 years ago

“Friendly UK based call centre”

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Posted 7 years ago

“Slow in answering a query. They think Jersey is in France!”

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(Car Insurance) - Posted 7 years ago

“When is renevul”

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(Car Insurance) - Posted 7 years ago

“I would like to speak to someone, not a machine for quarries.”

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(Car Insurance) - Posted 7 years ago

“The insurance company was great till I had false information given to me about being refunded money on my account, absolutely livid, not acceptable”

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Posted 7 years ago

“Unhappy”

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(Home Insurance) - Posted 8 years ago

“Would like to of had paper work”

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(Car Insurance) - Posted 9 years ago

“Yes, I had an accident in September, the third party was at fault, I have paid for legal cover yet my car has not been repaired and I can't find out whether the third party has admitted liability. Also, the approved repairer they suggested to me, from past experience, I know are very poor indeed. (Protec)”

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(Car Insurance) - Posted 9 years ago

“poor service overall.”

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(Home Insurance) - Posted 9 years ago

“I had an accident that was non fault and it took months to sort, my insurers never called back when they were supposed to and staff were very unhelpful”

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(Car Insurance) - Posted 10 years ago

“Drtbjko”

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(Car Insurance) - Posted 10 years ago

“I had a minor bump in march 2014 and as of yet I have not had a reply to verify who's fault it was .They also had 2 case files on the case which prompted a 3rd party getting involved because it was alleged I didn't get in touch with the co-operative ,when I challenged it they then realised that instead of 1 case file open they(co-operative) had opened 2 case files prompting a 3rd party to get involved to settle the claim. As of 4 jan 2015 this case in my opinion has still not been settled.”

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(Car Insurance) - Posted 10 years ago

“There is not enough competition, the prices are still far too high, because of the efficiency of the automatic number plate reader ANPR , i believe that insurance or some have taken full advantage of there success, no vehicle can travel anywhere without being stopped, hence the higher prices.”

Helpful Report

(Car Insurance) - Posted 10 years ago

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The Co-operative Insurance is rated 3.6 based on 701 reviews