Gear Geek Reviews

Name: Gear Geek
Address: 7A Legion House, Beaufront Park, Anick road, Hexham, Northumberland
Rating: 4.77

4.8 Rating 14,983 Reviews

95 %

of reviewers recommend Gear Geek

4.8

Based on 14,983 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0808 175 1640

Email:

info@geargeek.co.uk

Location:

7A Legion House,
Beaufront Park, Anick road,
Hexham
Northumberland
NE46 4TU

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Gear Geek 5 star review on 15th December 2025

1099

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Aaaaaaaaaa”

Helpful Report

Posted 5 years ago

“Never got my order number, no service”

Helpful Report

Posted 5 years ago

Hi Maria, Thank you for your review. I do apologise for this inconvenience, please contact us at info@geargeek.co.uk and a member of our team can confirm your order number once you have provided a few details for security. We can then help you with the return of your item. Kind Regards, Rachael

Posted 5 years ago

“I have never used Inks Direct but this review was mandatory in order to be able to review another product I bought.”

Helpful Report

Posted 5 years ago

“The item arrived late And not as described. Waiting for someone to contact me And refund.”

Helpful Report

Posted 5 years ago

Hi Arkadiusz, I am very sorry to hear you are not happy with your order. Please email us at info@geargeek.co.uk, if you have already contacted us a member of our customer service team will be in contact when they are back in the office on Monday morning. Thanks, Rachael

Posted 5 years ago

“Hi,i wear you product just few times and the next what i didt it was to buy a different ear pods.My ears still in pain from your product.Never will buy anithing from you.Thanks and good luck.”

Helpful Report

Posted 5 years ago

Hi Vesko, Thanks for your review. I am sorry to hear that you are experiencing issues with this product. In order to request a refund or replacement please see the below link to our Returns Centre and a member of our Returns Team will be in touch. https://www.geargeek.co.uk/return-my-order/ Kind Regards, Rachael

Posted 5 years ago

“Wasting time”

Helpful Report

Posted 5 years ago

Hi Omar, I am very sorry to hear you are not happy. Please email us at info@geargeek.co.uk and a member of our team will be happy to assist you. Thanks, Rachael

Posted 5 years ago

“not applicable to me”

Helpful Report

Posted 5 years ago

“Unfortunately I am still waiting for my order to arrive , could you please look into this for me please. Thank you”

Helpful Report

Posted 5 years ago

Hi Megan, Thank you for you review. I am very sorry to hear you have yet to receive your order. Please email us at info@geargeek.co.uk and a member of our team can assist in resolving this for you. Kind regards, Rachael

Posted 5 years ago

“Doesn’t work with showing contacts ect. Only number appears when message is received”

Helpful Report

Posted 5 years ago

Hi Angie, Thank you for your review. Please email us at info@geargeek.co.uk and we can help resolve this for you. Thanks, Rachael

Posted 5 years ago

“not great, they keep calling people without my consent. it’s embarrassing 😪”

Helpful Report

Posted 5 years ago

Hi Angelika, Thank you for your review. I am sorry to hear you are having issues with this item, if you would like to discuss this in more detail please email us at info@geargeek.co.uk. Kind Regards, Rachael

Posted 5 years ago

“Not very good only works for 2 seconds then you have to charge it again doesn't work with ice in it.”

Helpful Report

Posted 5 years ago

“See below for comments.”

Helpful Report

Posted 5 years ago

Hi Jim, Thank you for your review. Please see below as stated on the product page here: https://www.geargeek.co.uk/Apple-Lightning-to-30-Pin-Adaptor Please note the device is designed to transfer data not to stream audio. In order to request a refund or replacement please see the below link to our Returns Centre and a member of our Returns Team will be in touch. https://www.geargeek.co.uk/return-my-order/ Thanks, Rachael

Posted 5 years ago

“...........”

Helpful Report

Posted 5 years ago

“I have not received my order and have email a number of times asking for an update on delivery and have not received any contact.”

Helpful Report

Posted 5 years ago

Hi Kim, Thank you for your review. I have checked your order status and i can see via the tracking information this was delivered on 22/08/2020. Please email us at info@geargeek.co.uk if you need any further assistance. Kind Regards, Rachael

Posted 5 years ago

“quick delivery”

Helpful Report

Posted 5 years ago

“I have not received item yet, it a present for my son's birthday on the 29th August”

Helpful Report

Posted 5 years ago

Hi, Thank you for your review. I am very sorry to hear you have not received your order, i have checked through our help desk and i can see there has been no correspondence in regards to this issue. Please email us at info@geargeek.co.uk and we can resolve this for you. Thanks, Rachael Customer Service Manager

Posted 5 years ago

“I was unable to set the Dash Cam up ready ready to use as the instructions were incomplete.After attempting to find a way to operate it I gave up and put in the bin”

Helpful Report

Posted 5 years ago

Hi Roger, Please contact us at your earliest convenience on 0113 4676762 or you can email us at info@geargeek.co.uk. Kind Regards, Rachael Customer Service Manager

Posted 5 years ago

“The head phones are too big and don’t stay in your ears as they hardly fit.”

Helpful Report

Posted 5 years ago

Hi Callum, Thank you for your review. Please email us at info@geargeek.co.uk and a member of our team will be happy to assist you. Thanks, Rachael

Posted 5 years ago

“It's probably a good item but I never received it....Lost in the Royal System!”

Helpful Report

Posted 5 years ago

Hi Paul, Thank you for your review. I am very sorry to hear you have not received your order. Please email us at info@geargeek.co.uk and a member of our team will be happy to assist you with this issue. Kind Regards, Rachael

Posted 5 years ago

“It doesn’t work”

Helpful Report

Posted 5 years ago

Hi Helen, Thanks for stopping by Gear Geek. I am sorry to hear that you are experiencing issues with this product. In order to request a refund or replacement please see the below link to our Returns Centre and a member of our Returns Team will be in touch. https://www.geargeek.co.uk/return-my-order/ Thanks Rachael

Posted 5 years ago

Gear Geek is rated 4.8 based on 14,983 reviews