Gear Geek Reviews

Name: Gear Geek
Address: 7A Legion House, Beaufront Park, Anick road, Hexham, Northumberland
Rating: 4.77

4.8 Rating 14,983 Reviews

95 %

of reviewers recommend Gear Geek

4.8

Based on 14,983 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0808 175 1640

Email:

info@geargeek.co.uk

Location:

7A Legion House,
Beaufront Park, Anick road,
Hexham
Northumberland
NE46 4TU

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Gear Geek 5 star review on 15th December 2025

1099

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Ordered a charger, arrived, didnt work”

Helpful Report

Posted 5 years ago

Hi Jamie, I am sorry to hear that you are experiencing issues with this product. In order to request a refund or replacement please see the below link to our Returns Centre and a member of our Returns Team will be in touch. https://www.geargeek.co.uk/return-my-order/ Thanks, Rachael

Posted 5 years ago

“I have been waiting over 2 weeks for my order and it still hasn’t arrived.”

Helpful Report

Posted 5 years ago

Hi Rory, I have searched through our help desk and i can not see that you have contacted us in regards to this issue. Please email us at info@geargeek.co.uk and a member of our team can look in to this immediately for you. We do apologise for any inconvenience. Kind Regards, Rachael

Posted 5 years ago

“Despite saying it is only non compatible with the google pixel. It isn’t compatible with iPhones!”

Helpful Report

Posted 5 years ago

Hi Grace, Thank you for your review. Please understand it is clearly stated in the title of this item that it is a Type C fitting not a lightning cable. Also there is clear images for you to see before purchasing. If you would like to return your item for a refund please follow this link https://www.geargeek.co.uk/return-my-order/ Thanks, Rachael

Posted 5 years ago

“Sorry but these ear buds are not worth the money that i feel like i have wasted, the earbuds only last about 10 songs then the charger when fully charged runs down very quickly, bought some new ones and sold these.”

Helpful Report

Posted 5 years ago

Hi Samantha, I am sorry to hear that you are experiencing issues with this product. In order to request a refund or replacement please see the below link to our Returns Centre and a member of our Returns Team will be in touch. https://www.geargeek.co.uk/return-my-order/ Kind Regards, Rachael

Posted 5 years ago

“Not impressed at all. Didn't work and when I looked at the returns procedure it was so convoluted I gave up. Don't recommend and will not be using you again”

Helpful Report

Posted 5 years ago

Hi Katherine, Thank you for your review. I am very sorry you feel this way, please email me at info@geargeek.co.uk and i can help resolve this issue for you. Thanks Rachael

Posted 5 years ago

“I dont know what Inks Direct is but they've asked me to write a review.”

Helpful Report

Posted 5 years ago

“""”

Helpful Report

Posted 5 years ago

“My order has been received for a long time and until now I didn't receive it”

Helpful Report

Posted 5 years ago

Hi Mawada, Thank you for your review. I have checked your order and i can see you have missed your house number when you manually entered the shipping address at the checkout. Please email us at info@geargeek.co.uk and we can resend with the correct address or refund your order. Thanks, Rachael

Posted 5 years ago

“Don’t buy from here my watch was freezing a lot. They are a scam”

Helpful Report

Posted 5 years ago

Hi Narindpal, Thank you for your review. Have you submerged this item in water? Please email me at info@geargeek.co.uk as i would like to take some more information regarding your watch as this item is extremely popular with a very low return rate. Thanks, Rachael

Posted 5 years ago

“These ear pods are too large. Not what I expectedHi at all. Wouldn’t recommend them.”

Helpful Report

Posted 5 years ago

Hi Marie, Thank you for your review. I am sorry to hear that you are experiencing issues with this product. In order to request a refund or replacement please see the below link to our Returns Centre and a member of our Returns Team will be in touch. https://www.geargeek.co.uk/return-my-order/ Kind Regards.

Posted 5 years ago

“Seems fine”

Helpful Report

Posted 5 years ago

Author didn't leave any comments.

Helpful Report

Posted 5 years ago

Hi Mary, Please can you confirm you have also attach a lightning cable? If you would like some more assistance please email me at info@geargeek.co.uk Kind Regards, Rachael

Posted 5 years ago

“Haven’t managed to even get these to work. After having Apple AirPods which I lost I thought I’d give these a go.. what a waste of money ☹️ Can only get one to work no matter what I do/try.”

Helpful Report

Posted 5 years ago

Hi Christy, Thank you for your review. I am very sorry to hear you are not happy with your item. In order to request a refund or replacement please see the below link to our Returns Centre and a member of our Returns Team will be in touch. https://www.geargeek.co.uk/return-my-order/ Kind Regards, Rachael Customer Service Manager

Posted 5 years ago

“It doesn’t work , from any of my Apple devices”

Helpful Report

Posted 5 years ago

Hi Kate, Thank you for your review. I am very sorry to hear you are not happy with your item. In order to request a refund or replacement please see the below link to our Returns Centre and a member of our Returns Team will be in touch. https://www.geargeek.co.uk/return-my-order/ Kind Regards, Rachael Customer Service Manager

Posted 5 years ago

“Hello, I come to inform you that the headset I bought worked for 2 days, after that it didn't work anymore.”

Helpful Report

Posted 6 years ago

Hi Indyanara, We really do apologise for this inconvenience. Please follow the link below to open a returns request and a member of our team will assist you as soon as possible. Thank you for your understanding while we resolve this for you. https://www.geargeek.co.uk/return-my-order/ Kind Regards, Rachael Customer Service Manager

Posted 6 years ago

“Battery struggles to last a day and screen scratches even though it says scratch proof screen”

Helpful Report

Posted 6 years ago

Hi Russell, Thank you for your review. I am sorry to hear that you are experiencing issues with this product. In order to request a refund or replacement please see the below link to our Returns Centre and a member of our Returns Team will be in touch. https://www.geargeek.co.uk/return-my-order/ Thanks, Rachael

Posted 6 years ago

“I worked out that it needed a plug I amazingly had. So it wasn't so easy to put together and you only get two stickers to find the right place on the window. Good luck.”

Helpful Report

Posted 6 years ago

Hi Kathryn, We are very sorry to hear you are having difficulty with this item. If you would like to speak to one of our agents regarding this issue, please email us at info@geargeek.co.uk and we will be happy to assist you. Thanks, Rachael

Posted 6 years ago

“only one side of the earphones work, waste of money”

Helpful Report

Posted 6 years ago

Hi Desiree, I am sorry to hear that you are experiencing issues with this product. In order to request a refund or replacement please see the below link to our Returns Centre and a member of our Returns Team will be in touch. https://www.geargeek.co.uk/return-my-order/ Kind Regards, Rachael

Posted 6 years ago

“No problems did what it said on the tin quite happy”

Helpful Report

Posted 6 years ago

“Absolute Garbage”

Helpful Report

Posted 6 years ago

Hi Barry, We are really sorry you feel this way. In order to request a refund or replacement please see the below link to our Returns Centre and a member of our Returns Team will be in touch. https://www.geargeek.co.uk/return-my-order/ Kind Regards, Rachael Customer Service Advisor

Posted 6 years ago

Gear Geek is rated 4.8 based on 14,983 reviews