Gear Geek Reviews

Name: Gear Geek
Address: 7A Legion House, Beaufront Park, Anick road, Hexham, Northumberland
Rating: 4.77

4.8 Rating 14,983 Reviews

95 %

of reviewers recommend Gear Geek

4.8

Based on 14,983 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

0808 175 1640

Email:

info@geargeek.co.uk

Location:

7A Legion House,
Beaufront Park, Anick road,
Hexham
Northumberland
NE46 4TU

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Gear Geek 5 star review on 15th December 2025

1099

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Delivery on time it dodgy products”

Helpful Report

Posted 5 years ago

“i bought the phone case for s7edge it was just 56p not alot but the case was battered in his packaging i opened it look at it and through it in the bin disappointed”

Helpful Report

Posted 5 years ago

Hi Madia, Thank you for your review. I am very sorry to hear your item has arrived in this way. Please contact us at at info@geargeek.co.uk and we can assist you further. Thanks, Rachael

Posted 5 years ago

“I ordered headphones for iPhone I received for Samsung, I'm not happy with this error”

Helpful Report

Posted 5 years ago

Hi Gergana, Thank you for your review. Please can you email us a photo of the item you have received to info@geargeek.co.uk Thanks, Rachael

Posted 5 years ago

“I didn’t receive my order I tried using the track my order but it said delivered i still haven’t got it and I’m worried that I won’t get it before Xmas as was for a gift”

Helpful Report

Posted 5 years ago

Hi Aisha, Thank you for your review. Please email us at info@geargeek.co.uk and we can look in to this right away for you. Thanks, Rachael

Posted 5 years ago

“It's nearly 3 weeks since I placed my 1st order with Gear geek and I am yet to receive the purchased item. Despite a 2 week delay, when I requested re-delivery, instead of sending it via 1st Class, they chose standard 3 working days delivery. Not impressed.”

Helpful Report

Posted 5 years ago

Hi Khalid, Thank you for your review. I have checked all your information and i can see on the tracking your first order was ' refused' and returned to sender. We then sent out a replacement order free of charge on a 1-2 working day delivery at no additional cost. The postal service is extremely busy at the moment as royal mail are only just starting to recover from the pandemic and December is their busiest season which may cause some slight delays. I do apologise once again for any inconvenience. Thanks, Rachael

Posted 5 years ago

“Received the item in time but not happy about the item..”

Helpful Report

Posted 5 years ago

Hi Rebecca, Thank you for your review. I am very sorry to hear you are not happy with your order. Please email us at info@geargeek.co.uk and we can assist you. Thanks, Rachael

Posted 5 years ago

“Not so good the battery after 30 min is dead”

Helpful Report

Posted 5 years ago

Hi Ervin, Thank you for your review. I am very sorry to hear you are having issues with this item. Please ensure you are fully charging the pods in the case for at least 2-3 hours before using. If you need further assistance please contact us at info@geargeek.co.uk And we will be happy to help. Thanks, Rachael

Posted 5 years ago

“Product sold was not as advertised! Very annoying!”

Helpful Report

Posted 5 years ago

Hi James, Thank you for your review. I am very sorry to hear you are not happy with your item. Please email us at info@geargeek.co.uk and a member of our team will be happy to assist you. Kind Regards, Rachael

Posted 5 years ago

“I’ve not received my order”

Helpful Report

Posted 5 years ago

Hi Kevin, Thank you for your review. I have checked your order and this states delivered on 19/11/20 at 12:16pm. Please contact us at info@geargeek.co.uk and we can assist you further. Thanks, Rachael

Posted 5 years ago

“I never received the ear phone’s!”

Helpful Report

Posted 5 years ago

Hi Jess, We have some information in regards to your delivery. Please email us at info@geargeek.co.uk and we can provide further details. Thanks, Rachael

Posted 5 years ago

“no use whatsoever had an outside aerial put in instead, apparantly these things only work if you live close to the transmitter.”

Helpful Report

Posted 5 years ago

Hi Patricia, Thank you for your review. I can confirm you do not need to live near a transmitter for this item to work correctly, please ensure you have installed the booster correctly and re programmed your television several times and this should resolve the issue. If you would like to speak to us regarding this item please email us at info@geargeek.co.uk and a member of our team will assist you. Kind Regards, Rachael

Posted 5 years ago

“I brought power bank charger and”

Helpful Report

Posted 5 years ago

Hi Cennet, Thank you for your review. Please email us at info@geargeek.co.uk and we can assist you further once you have provided more information for your 1 star review. Kind Regards, Rachael

Posted 5 years ago

“Charger lead stopped working after a week.”

Helpful Report

Posted 5 years ago

Hi Matthew, Thank you for your review. I am very sorry for this inconvenience. Please can you email us at info@geargeek.co.uk and a member of our team will assist you. Thanks, Rachael

Posted 5 years ago

“Ordered ear buds weeks ago, no sign and no tracking. Told they should have been dispatched but still not here. Do they exist?”

Helpful Report

Posted 5 years ago

Hi Sharon, Thank you for your review. We do apologise for this inconvenience. I can see your order was dispatched on 02/11, please email us at info@geargeek.co.uk with your full delivery address and we can look in to this in more detail for you. Thanks, Rachael

Posted 5 years ago

“Adaptor not working with my phone”

Helpful Report

Posted 5 years ago

Hello Teodora, Thanks for stopping by Gear Geek. I am sorry to hear that you are experiencing issues with this product. In order to request a refund or replacement please see the below link to our Returns Centre and a member of our Returns Team will be in touch. https://www.geargeek.co.uk/return-my-order/ Kind Regards, Rachael

Posted 5 years ago

“good quick postage.”

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Posted 5 years ago

“Already is not workin but in mint condition, honestly a waste of money”

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Posted 5 years ago

Hi Johnathon, Thank you for your review. I am very sorry to hear you are not happy with your item. Please email us at info@geargeek.co.uk and a member of our team will be happy to assist you. Kind Regards, Rachael

Posted 5 years ago

“.please see review below for smart 5 watch”

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Posted 5 years ago

Hi Adam, Thank you for your review. Please email us at info@geargeek.co.uk and a member of our team will assist you further. Kind Regards, Rachael

Posted 5 years ago

“Popsuł się po 1 razie...”

Helpful Report

Posted 5 years ago

“Absolutely shocking! do not purchase these, they don’t last long, and 1 keeps cutting out then not working after I have charged them full”

Helpful Report

Posted 5 years ago

HI Nicole, Thank you for your review. I really do apologise for the inconvenience this has caused. Please follow this link https://www.geargeek.co.uk/return-my-order/ to open a return request and a member of our returns team can assist you. If you have any issue with your return request please do not hesitate to contact me directly at info@geargeek.co.uk. Thanks, Rachael

Posted 5 years ago

Gear Geek is rated 4.8 based on 14,983 reviews