GEMPORIA Reviews

Name: GEMPORIA
Rating: 1.62

1.6 Rating 242 Reviews

13 %

of reviewers recommend GEMPORIA

Company Reviews

Questions

Metrics

1.6

Based on 242 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 60%
Accurate And Undamaged Orders	Greater than 80%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	6 - 12 Hours
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

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Liz Daly

GEMPORIA 1 star review on 5th March 2021

Olany

GEMPORIA 1 star review on 17th August 2020

Mandy Evans

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I've had 4 reviews removed from trustpilot for speaking the truth because I was asked to delete them and I refused. Ellis is a pain in the bum. Hola, my chicolinos, what's eff off in Spanish?”

Helpful Report

Posted 2 years ago

“Visage is not a unique name google it!! I've baught a few products never again! I asked a simple question on send a message no reply phoned gems was told the presenters would answer my question instead went on to talk about how important sun screen was factor 25 is no good when using retinol!! My question was simple what present of vitamin c, hyaluronic acid, retanol was in Visarge products as its never been mentioned by Katie Still waiting for an answer!! As boots, the ordinary, viola many more product state percentage It's important to know its our skin Pls Read up on vit c, retinol, hyaluronic acid before you buy It's not as expensive as the Brand presenters say it is in fact half the price with well known brands!!”

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Posted 2 years ago

“I’ve bought a few things from Gemporia in spite of their awful presenters. Have you ever experienced more fake wide eyed open mouthed excitement in your life than these presenters pour on us hour after hour. Will Gemporia management do something about them they must be putting thousands of potential customers off with their endless verbal diarrhoea reminds me of those awful open air markets of years ago with folk screaming their wares at you as you walked past. Thank goodness I have an off switch”

Helpful Report

Posted 2 years ago

“I don't know who gets on my nerves the most and is the most fake out of hattie, Ruth, Lynn, edina, or jess. I'll leave ellis out because she would win every time. My chicolinos, hola. Aarrgghh!”

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Posted 2 years ago

“Was happy with Gemporia untill it came to returns- they don't mind taking your money but I've had to e-mail them several times lately to get my money back in to my bank account- be warned!!!!”

Helpful Report

Posted 2 years ago

“The handbags are appalling cheap rubbish. Their stuff is always being compared to items that are the best on the market i.e a candle is compared to a Jo Malone candle and the presenters get idiotic looks of amazement on their faces at the cheapo price of their candle. but it's NOT A JO MALONE. Go to B and M. Jainey Bennets's stuff is nasty.”

Helpful Report

Posted 2 years ago

“They show the jewellery all sparkling with large stones, yet you know it's not good and a lot smaller when the presenters don't show it live. I bought a silver ring with rubies, it was only shown on the wheel, not by the presenter. The rubies were no bigger than pin holes. I needed a magnifying glass. I was too embarrassed to give it as a present. I binned it. Too much homeware tat. Overpriced. Don't these viewers ever go to b and m or home bargains or even poundland rather than pay for rubbish. Those angel and fairy figures are awful.”

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Posted 2 years ago

“A Christmas tree in July! This company is so greedy. They should stick the tree where the sun don't shine.”

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Posted 2 years ago

“A 8.8 gram silver coin with 2 diamond chips £149. Silver is 60p a gram. Diamonds maybe £20. Steve greedy Bennett, kerching. The poor people of India going to bed with empty bellies again.”

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Posted 2 years ago

“I have ordered from Gemporia since they started albeit i have 'moments' where i order loads and then long periods where i order nothing. Always liked them on the whole but noticing this year more and more items are coming from China. I dont want to buy goods from China so my latest delivery will be going back, which were Visage products. I was also disappointed with a striped jersey i purchased recently from Destello... £40, again made in China and looks like a rag! I will be reviewing whether i buy any more from them. Such a shame. The whole China bias reeks of greed.”

Helpful Report

Posted 2 years ago

“Same peoples txts shown. All brown nosers. One person in particular "M" buys the presenters jewellery. The presenters have thanked her on air . No wonder she's their favourite. Free jewellery.”

Helpful Report

Posted 2 years ago

“Rapid delivery, but I had two items cancelled without explanation. Also the magic of television makes certain stones look bigger and/or more translucent than they are. Disappointed at the tiny size and muddiness of the products I bought”

Helpful Report

Posted 2 years ago

“I bought south sea pearl items 8 months ago, because of Covid I have only worn the necklace, earrings and rings once. The 9ct gold pearl ring has gone a dirty brown colour. Gemporia are saying the guarantee is for 6 months and I bought them 8 months ago. The asked me if I want the gold rhodium plated at the cost of £20! In the past 18 months I have spent over £12,000 with them, but they are not getting another penny, I am appalled. Their after sales care team need a lot of work.”

Helpful Report

Posted 2 years ago

“Gold plated, gold overlay, midas, it all eventually turns your fingers green.”

Helpful Report

Posted 2 years ago

“Why have you gone from I/2 to I/3? The diamonds are full and lifeless. I'll never buy again. Very disappointed”

Helpful Report

Posted 2 years ago

“The phone lines are rammed. It's going to be a sell out. Then the same product is shown 3 days running. They are dishonest. The silver is cheap. It irritates my fingers. IMO it's that cheap tibetan silver.”

Helpful Report

Posted 2 years ago

“Every time angeline says how great everything is she closes her eyes after every sentence. Which would imply that she is lying.”

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Posted 2 years ago

“PESTELLO. As fake as hattie and ellis. Fake gushing, like a broken water main. Fake look of astonishment at the final price. They should win an oscar.”

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Posted 3 years ago

“Stones were good but gold band so thin..you get what you pay for.. returned”

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Posted 3 years ago

“The destello bags are vegan leather. Why not say nasty plastic. Very environment unfriendly.”

Helpful Report

Posted 3 years ago

GEMPORIA is rated 1.6 based on 242 reviews