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GEMPORIA Reviews

1.7 Rating 248 Reviews
14 %
of reviewers recommend GEMPORIA
1.7
Based on 248 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 65%
Accurate And Undamaged Orders
Greater than 80%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
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GEMPORIA 4 star review on 14th May 2021
Liz Daly
GEMPORIA 1 star review on 5th March 2021
Olany
GEMPORIA 1 star review on 5th March 2021
Olany
GEMPORIA 1 star review on 17th August 2020
Mandy Evans
GEMPORIA 1 star review on 17th August 2020
Mandy Evans
Anonymous
Anonymous  // 01/01/2019
The presenters are so greedy. Edina and ellis buying every colour and design in destello scarves and bags. Both covetous and fake.
Helpful Report
Posted 3 years ago
The service department is awful. They were not concerned or willing to address my concerns. I made a purchase and never received my product. I was tracking it and waited 2-3 weeks after the expected delivery date. The service department was not helpful or reassuring that the problem would be resolved. I had my credit card company step in because Gemporia kept putting me off. If it wasn’t for their help, I believe I would be without my product and money! Luckily I kept notes and dates.
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Posted 3 years ago
Edina needs lyclear. Always scratching and rooting her head. Lousy as ..........
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Posted 3 years ago
I've seen visage products in the sale aisle of aldi. Says it all really. Cheap, dangerous tat from China. Causes blindness.
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Posted 3 years ago
Ripping off the vulnerable. On dickinsons real deal a pensioner had paid over £300 for loose stones from gemporia. She took them to auction and got £71. Dave troth spouts on about them being an investment. Yeah, the cash goes into his and bennetts fat pockets. The stones are worth jack s h itt.
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Posted 3 years ago
I placed an order a few days ago and I checked my Bank A/C, this company had taken too much money £20 too much. Mysteriously another item had been added to my order, now I didn't do it, it was a cheap Tanzanite Silver ring. I have purchased lots of decent Tanzanite rings in the past and no way would I have ordered another! Also, check your Baskets as sometimes there is an item sitting there very expensive that you did not place there. I worry that if I hadn't noticed then I could easily pay for it accidently. Just wanted you all to be aware.
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Posted 3 years ago
I've had 4 reviews removed from trustpilot for speaking the truth because I was asked to delete them and I refused. Ellis is a pain in the bum. Hola, my chicolinos, what's eff off in Spanish?
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Posted 3 years ago
Visage is not a unique name google it!! I've baught a few products never again! I asked a simple question on send a message no reply phoned gems was told the presenters would answer my question instead went on to talk about how important sun screen was factor 25 is no good when using retinol!! My question was simple what present of vitamin c, hyaluronic acid, retanol was in Visarge products as its never been mentioned by Katie Still waiting for an answer!! As boots, the ordinary, viola many more product state percentage It's important to know its our skin Pls Read up on vit c, retinol, hyaluronic acid before you buy It's not as expensive as the Brand presenters say it is in fact half the price with well known brands!!
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Posted 3 years ago
I’ve bought a few things from Gemporia in spite of their awful presenters. Have you ever experienced more fake wide eyed open mouthed excitement in your life than these presenters pour on us hour after hour. Will Gemporia management do something about them they must be putting thousands of potential customers off with their endless verbal diarrhoea reminds me of those awful open air markets of years ago with folk screaming their wares at you as you walked past. Thank goodness I have an off switch
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Posted 3 years ago
I don't know who gets on my nerves the most and is the most fake out of hattie, Ruth, Lynn, edina, or jess. I'll leave ellis out because she would win every time. My chicolinos, hola. Aarrgghh!
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Posted 3 years ago
Was happy with Gemporia untill it came to returns- they don't mind taking your money but I've had to e-mail them several times lately to get my money back in to my bank account- be warned!!!!
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Posted 3 years ago
The handbags are appalling cheap rubbish. Their stuff is always being compared to items that are the best on the market i.e a candle is compared to a Jo Malone candle and the presenters get idiotic looks of amazement on their faces at the cheapo price of their candle. but it's NOT A JO MALONE. Go to B and M. Jainey Bennets's stuff is nasty.
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Posted 3 years ago
They show the jewellery all sparkling with large stones, yet you know it's not good and a lot smaller when the presenters don't show it live. I bought a silver ring with rubies, it was only shown on the wheel, not by the presenter. The rubies were no bigger than pin holes. I needed a magnifying glass. I was too embarrassed to give it as a present. I binned it. Too much homeware tat. Overpriced. Don't these viewers ever go to b and m or home bargains or even poundland rather than pay for rubbish. Those angel and fairy figures are awful.
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Posted 3 years ago
A Christmas tree in July! This company is so greedy. They should stick the tree where the sun don't shine.
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Posted 3 years ago
A 8.8 gram silver coin with 2 diamond chips £149. Silver is 60p a gram. Diamonds maybe £20. Steve greedy Bennett, kerching. The poor people of India going to bed with empty bellies again.
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Posted 3 years ago
I have ordered from Gemporia since they started albeit i have 'moments' where i order loads and then long periods where i order nothing. Always liked them on the whole but noticing this year more and more items are coming from China. I dont want to buy goods from China so my latest delivery will be going back, which were Visage products. I was also disappointed with a striped jersey i purchased recently from Destello... £40, again made in China and looks like a rag! I will be reviewing whether i buy any more from them. Such a shame. The whole China bias reeks of greed.
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Posted 3 years ago
Same peoples txts shown. All brown nosers. One person in particular "M" buys the presenters jewellery. The presenters have thanked her on air . No wonder she's their favourite. Free jewellery.
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Posted 3 years ago
Rapid delivery, but I had two items cancelled without explanation. Also the magic of television makes certain stones look bigger and/or more translucent than they are. Disappointed at the tiny size and muddiness of the products I bought
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Posted 3 years ago
I bought south sea pearl items 8 months ago, because of Covid I have only worn the necklace, earrings and rings once. The 9ct gold pearl ring has gone a dirty brown colour. Gemporia are saying the guarantee is for 6 months and I bought them 8 months ago. The asked me if I want the gold rhodium plated at the cost of £20! In the past 18 months I have spent over £12,000 with them, but they are not getting another penny, I am appalled. Their after sales care team need a lot of work.
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Posted 3 years ago
Gold plated, gold overlay, midas, it all eventually turns your fingers green.
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Posted 3 years ago
GEMPORIA is rated 1.7 based on 248 reviews