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Gen Mobile Reviews

4.1 Rating 542 Reviews
78 %
of reviewers recommend Gen Mobile
Read Gen Mobile Reviews

About Gen Mobile:

Gen Mobile offers affordable wireless plans with the features people need most, including nationwide 5G, international calling, and a federal Lifeline benefit for eligible customers looking to save even more. Our mission is to help more people stay connected without the confusion, pressure, or unnecessary barriers that often come with wireless. Gen Mobile helps make staying connected feel simpler, more dependable, and more within reach, wherever life takes you.

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Phone:

(833) 528-1380

Email:

genmobilecare@dish.com

Anonymous
Anonymous  // 01/01/2019
Great company and their team makes it even better. Always available to help and continually improving.
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Posted 1 year ago
Thanks for the feedback Mohammad! We are happy to hear it.
Posted 1 year ago
Gen mobile gives me unlimited call to Asia for just $20.00! Love it!
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Posted 1 year ago
I love the service
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Posted 1 year ago
Loretta thanks for the feedback! We are happy to hear you are loving the service. Gen Mobile
Posted 1 year ago
My Gen Mobile phone number was 5136685081 but at this present this phone has been not activate by Gen Mobile company or customer service of Gen mobile phone company. I called many times to Gen Mobile phone customer service but due to my deafness problems and English Language problem I didn’t get success to speak with the customer service of Gen Mobile phone company. Mr Keshav Acherya was a main provider who provided me to get this Gen mobile freely as per my updated application and documentations. Now I have problems that I have hearing problems and I don’t have perfect English language also. But I like to get back my free phone services from the Gen Mobile phone company.
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Posted 1 year ago
We can help with your service. If you are having trouble speaking with us, visit https://www.genmobile.com/pages/contact-us to find an option to chat with our customer care team.
Posted 1 year ago
They helped us out quick and made us feel sure about all of out questions. If you are looking for great quality customer service and phone come here for your new device!! Thank you Adam for all your help ! Very satisfied, happy customer
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Posted 1 year ago
Genesis, thanks for the positive review. Happy to hear you had a great experience!
Posted 1 year ago
Fone PayED bYE Gov3rRnmENt YaAAAaAaAY!!!!
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Posted 2 years ago
Have a few glitches but other than that it's great service
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Posted 2 years ago
As a new customer I love yall.
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Posted 2 years ago
Horrible, can't access account. Apps always down. Sucks royally
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Posted 2 years ago
Got a fast great working smartphone ..so far well pleased with Service
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Posted 2 years ago
The customers service is a 6 star
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Posted 2 years ago
The free phone thru the program are very nice phones and they arrive on time, well even earlier than expected. That made me very happy!
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Posted 3 years ago
its better all the way around
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Posted 3 years ago
I LOVE THEM!!!!
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Posted 3 years ago
Good service
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Posted 3 years ago
FREE MOBILE SERVICE See if you qualify for Unlimited Talk, Text and 7GB Data through the Federal Affordable Connectivity Program and a free smartphone from Gen Mobile!
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Posted 3 years ago
VERY VERY DISSATISFIED WITH THE CUSTOMER SERVICE LOCKED MY PHONE AND FORGOT CODE THEY TOLD ME ID HAVE TO BUY A PHONE
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Posted 3 years ago
It was very helpful website
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Posted 3 years ago
Great Customer Service, I called and they were able to fix my issue within minutes. I was not able to make phone calls or text. It was resolved in minutes. Kudos to the agent that helped me with this. I sincerely do not remember his name.
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Posted 3 years ago
Thank you for your feedback about our service. We are glad to hear that our customer care team exceeded your expectations. We thank you for choosing Gen Mobile.
Posted 3 years ago
Gen mobile is by far the best I’m the current market they super exceed and far surpass other companies such as access wireless and ect ect! If you have the privilege of dealing with gen mobile go for it! Hands down the best out there.
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Posted 3 years ago
Hi Henry, Thanks so much for your feedback! Our goal is to provide the best Affordable Connectivity Program customer care so our team will be thrilled to know that you were happy with your experience!
Posted 3 years ago
Gen Mobile is rated 4.1 based on 542 reviews