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GetGeared.co.uk Reviews

4.9 Rating 2,034 Reviews
99 %
of reviewers recommend GetGeared.co.uk
Company Reviews Metrics Info
4.9
Based on 2,034 reviews
Shipping & Delivery
Delivery Methods
Courier, Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Live Chat, Telephone, Email
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Returns & Refunds
Returns Process
Easy
Read GetGeared.co.uk Reviews

About GetGeared.co.uk:

GetGeared.co.uk started operating as an E-commerce retailer of motorcycle clothing and accessories before broadband and before smartphones! We are one of the longest established online motorcycle accessories shops.

Our single motto guides everything we do: Inspire, Equip, Protect.
- Inspire: There is no point doing things without passion - We are excited by great products and want you to buy gear that makes your leisure time more special, more inspired, more exciting. - Equip: Great products change your experiences because they do the right job for you - We are passionate about getting you the right gear, not just any gear. - Protect: And when called upon, the kit we offer keeps you safe - We know how gear protects: Buy knowledgeably, talk to us.

GetGeared is a "leading e-commerce retailer"
We are small but plucky! In a review of the top 2000 most important smaller retailers in the UK, GetGeared is the only "Growth Top500" retailer in our niche.

We are the largest independent motorcycle accessories retailer in the UK
- We are independent: We only sell you the brands and products we believe in. - We are family-owned: There is no 'big money' involved, no Private Equity group is funding our expansion, just honest hard work.
- We care every step along the way: We don't get everything right, but we care that when we get things wrong we put it right with you.
- We know an awful lot about gear: We are specialists and our purpose is to inspire, equip and protect! - We are here so you get the right gear, not just any gear.

The GetGeared 100% Guarantee
1. Only quality brands 2. Only gear that does its job 3. Love it, or your money back

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Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Wendy
Verified Reviewer
“Through no fault of Get Geared the boos I ordered were not going to be delivered in time for my upcoming motorbike trip. On contacting Get Geared I was offered a replacement at no extra cost which thankfully were delivered in time 🙂 Great personal service đź‘Ť”
Helpful Report
Michael
Verified Buyer
“Item as described, good value and very quick postage.”
Helpful Report
Trevor B
Unverified Reviewer
“Helpful company. Courier less so. - Get Geared were very helpful but the courier would have been better trying to deliver to the commercial premises during working hours! Second attempt successful.”
Helpful Report
Stephen H
Unverified Reviewer
“Great service - Great service, friendly staff and best price anywhere on the helmet I bought. Only thing stopping me giving 5 stars was I needed a refund and it took longer than advised to get it but that’s all. Otherwise it a was superb experience the return was totally fuss free it was just a shame the helmet didn’t suit.”
Helpful Report
Grant M
Unverified Reviewer
“Happy Customer - Great choice of kit, and good customer service. Will deffinately be shopping here again.”
Helpful Report
D.B
Unverified Reviewer
“Great staff who are willing to help and… - Great staff who are willing to help and good stock too.”
Helpful Report
Cara
Unverified Reviewer
“The customer service is really good and… - The customer service is really good and the website is easy to use. Would definitely recommend”
Helpful Report
Rory
Unverified Reviewer
“Brillliant customer service - Brilliant customer service, sorted a helmet exchange for a different size with no issue. Would be nice if the website was clearer on stock levels and waiting time, as i had to change my chosen trousers to a different brand due to non being in stock.”
Helpful Report
Paolo I
Unverified Reviewer
“Very friendly and helpful staff - Very friendly and helpful staff, poor product choice in the shop but great online experience.”
Helpful Report
Rekt
Unverified Reviewer
“Good - Good delivery, competitive prices and really good customer service.”
Helpful Report
Jack
Unverified Reviewer
“GetGeared is a fantastic site to buy your bike bits - GetGeared is a fantastic site to buy all your biking need and do have great customer services, never had any problems when returning products or get in contact with GetGeared. However the website seem not to be updated on a regular basis as there have been items that I have purchased that they’ve no longer stocked. But all was sorted in the end so no real problem. Great store.”
Helpful Report
Anonymous
Unverified Reviewer
“Thanks GetGeared - Pros: Good product at a good price. Customer service were helpful when I asked where my delivery was. Cons: Long delivery time, thought I wasn't updated with delivery information (email went to Gmail Spam folder)”
Helpful Report
Mr B
Unverified Reviewer
“Good value for money competitive with… - Good value for money competitive with other Motorcycling accessorie suppliers. The web site could be improved.”
Helpful Report
Jonathan V
Unverified Reviewer
“Good customer service - Nothing special to say about their customer service : they do what they are suppose to do. Not always accommodating but you get what you want in the end.”
Helpful Report
Colin
Unverified Reviewer
“Excellent transaction - Excellent transaction, and experience with Get-geared. I returned a pair of gloves I had purchased that were on the small side. Gloves were changed on without any hassle. Very impressed with the quick and efficient service from get geared”
Helpful Report
Mr S
Unverified Reviewer
“Great product - Great product great price and good service”
Helpful Report
Gabor
Unverified Reviewer
“I have received all my orders in good… - I have received all my orders in good condition, although some products were out of stock and took a fair bit of time. The other items came within the the promised time, all brand new and nicely packaged. great prices.”
Helpful Report
Simon
Unverified Reviewer
“I've used Get Geared several times… - I've used Get Geared several times online and in person via the Leeds store. They get the job done, the stock in the shop is a fraction of what you see online so always check before driving. Online sales can be a little hit and miss I've had items listed as 7 days take weeks and wrong size items sent. Also took weeks and weeks to get a very expensive jacket refunded.”
Helpful Report
Kate
Unverified Reviewer
“Very prompt service and excellent… - Very prompt service and excellent customer service”
Helpful Report
Penny
Unverified Reviewer
“Price matched me which was great but… - Price matched me which was great but then i found another place cheaper and i emailed asking if they would price match again but no response.”
Helpful Report
GetGeared.co.uk is rated 4.9 based on 2,034 reviews
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