Get a Cut NZ Reviews

Name: Get a Cut NZ
Address: 155, Maunganui Road,, Mount Maunganui
Rating: 4.79

4.8 Rating 2,249 Reviews

95 %

of reviewers recommend Get a Cut NZ

About Get a Cut NZ:

NZ's #1 grooming shop for shaving, hair removal, hair care, spare parts & oral hygiene

Visit Website

Phone:

07 282 7660

Email:

tamara.b@getacut.co.nz

Location:

155, Maunganui Road,
Mount Maunganui
3116

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Get a Cut NZ 5 star review on 16th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I didnt received the item yet. Its been a week.”

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Posted 1 year ago

“Received product today, the packages were damaged badly, and product was damaged. A seperate email with photos will be sent to you shortly.”

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Posted 1 year ago

“Hello The first razor head that I ordered from you lasted about 2 weeks and it fell apart. I have ordered another from you on order27451H. Can you please advise when this new order will arrive, and, in the meantime, I will send you a photo of what happened the last time I used it fell apart while I was shaving? I would appreciate a credit. for the first order, or alternatively send the 2nd head "No Charge" Regards Barry Cairns”

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Posted 1 year ago

“Received A different, cheaper shaver than I paid for and am not getting a steady response from customer support to fix this.”

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Posted 1 year ago

“Ordered a shaver and received no follow up for 5 days despite multiple emails. Impossible to reach them on phone. They never pick up. In the end, discovered they had no stock. Very poor for a family run business.”

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Posted 1 year ago

“I eventually got my order, but I was sure I got scammed until then. It is imperative that you return emails and pick up the phone, and maybe have a genuine address (google maps showed nothing). Looking at this site, it seems I am not the only one. I did get my order but I am never buying again from a company that can't be contacted if something goes wrong.”

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Posted 1 year ago

“It has been over 10 days since the item was ordered. I've emailed and called their contact number multiple times, but no reply. Handling time is specified as 0-2 days and shipping as 1-3. The item has not even been shipped. Poor service and I can't get my money back or item with 0 contact.”

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Posted 1 year ago

“From order to delivery was great. Trying to contact someone at Getacut with an issue is prooving to be so frustrating. After nearly a week of texting and phoning nothing. Had to go back to my old shaver. Good business spoilt by very poor customer service.”

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Posted 1 year ago

“Missing items from order a month ago.. dispatch error apparently...product not available.. now not responding to refunds requests. It's not even the refund that counts anymore. There are red flags when communication stops.. mistakes are forgivable but poor service is preventable.”

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Posted 1 year ago

“I ordered a shaver last Wednesday. And I only received the confirmation email of they received the payment. No updated shipping information till now. I was trying to contact them by emails and phone calls a few days. And no one reply my emails and calls. I don’t know what’s happening??”

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Posted 1 year ago

“I have been trying to contact this company over 3 days by phone calls and emails without any response at all.They have $122 of my money and they have no physical address I can find.Does anyone have any ideas of what I can do.”

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Posted 1 year ago

“Fast delivery but the packaging was damaged and the curler metal work on the top and bottom of the curler looks old (it’s clouded) The glove it comes with it super basic. The curler works good though, would recommend if you’re wanting an affordable curler.”

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Posted 1 year ago

“Had a problem - tried to contact them via email and phone…. Sadly - no response Threw the product in the bin - wasted my money”

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Posted 1 year ago

“It is very frustrating not to get a response from you. I made 2 purchases and only received one. I've been trying to contact you for a week. What's going on??”

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Posted 1 year ago

“This is a scam. Paid $118 4weeks ago. Haven’t received anything. Customer line no answer.”

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Posted 1 year ago

“This is scam. I paid $108 on 19/5/22. Not received anything. Customer line no answer. Email no reply.”

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Posted 1 year ago

“Just got a email saying they want $60.00 shipping to Australia, even though their web page says Shipping to Australia - $25.00. Nice way to make a little extra money, needles to say, I told them to cancel the order and refund me.”

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Posted 1 year ago

“Circus. I think the fact it took 25 emails with me doing all the chasing explains it all. Some comments from Tamara's emails...'wow that's crazy', 'have you charged it', 'so annoying', 'should we refund', 'apologies for the delay' and 'I have been shocking'. Well yes you have and you don't give refunds! Resolved OK in the end...but bloody painful!!”

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Posted 1 year ago

“Appalling service. didn't supply all the order. No reply to emails or phone calls. Would not recommend.”

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Posted 1 year ago

“I did not receive my product”

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Posted 2 years ago

Get a Cut NZ is rated 4.8 based on 2,249 reviews