Get a Cut NZ Reviews

Name: Get a Cut NZ
Address: 155, Maunganui Road,, Mount Maunganui
Rating: 4.79

4.8 Rating 2,249 Reviews

95 %

of reviewers recommend Get a Cut NZ

About Get a Cut NZ:

NZ's #1 grooming shop for shaving, hair removal, hair care, spare parts & oral hygiene

Visit Website

Phone:

07 282 7660

Email:

tamara.b@getacut.co.nz

Location:

155, Maunganui Road,
Mount Maunganui
3116

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Get a Cut NZ 5 star review on 16th April 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 1 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I placed an order on 6 February as per order number 21215H and have not had any feed back from them when they are going to send it. I called them a few times on 072827660 and no answer. Emailed twice no reply. Very disappointing 😞”

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Posted 2 years ago

“I will Rate GET A CUT after I receive the second set of shaver heads that I HAVE PAID FOR BUT NOT YET RECEIVED.”

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Posted 2 years ago

“Not happy with the service. Bought something on Black Friday (on special). Was supposed to receive the product within a few days. I received it more than a month later. I'm not gonna lose more time with writing long explanation but basically poor communication, using email address not related to Get a cut website so ends up in junk mail. I receive dozens of junk emails per day, how am I supposed to find one that shows up as Tamara and not as Get a Cut? Phone number wasn't working. Have a unpleasant strong feeling that they advertised as "in stock" although they didn't have it in stock or not enough stock. They kept on advertising on their website for the whole month during which they were sold out even though I told them about it. Happy with the product but last time I buy from Get a cut.”

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Posted 2 years ago

“Worst purchase ever. Would never prefer this site to anyone. I ordered a trimmer and it doesn’t even function at all. I tried reaching them but got no response.”

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Posted 2 years ago

“You should not advertise items forsale if not instock or no way too check been three weeks not item only 65 dollars so no great loss ,I had too contact seller too see what was going on ,definitely will not purchase off get a cut nz”

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Posted 2 years ago

“Slow delivery 4(weeks) but promised within 3days.”

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Posted 2 years ago

“Pathetic ! bought a bodygroomer as a Christmas gift for someone. Took days to receive a wrong item. Pickup label was sent but despite multiple tries to schedule pickup, it was never done. Sent mulitple emails to Get-A-Cut but no reply at all. Ended up opening a dispute with my bank now.”

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Posted 2 years ago

“What began as a positive experience has now become a disappointing and VERY negative customer service experience. I ordered a replacement part and paid the $25 on July 26th. The wrong part was sent and the supplier was blamed. Supposedly, they were not able to go to their office to remedy the situation due to the lockdown. This excuse became less plausible as Auckland went to a lower grade lockdown and businesses began opening again. Eventually, I gave up and requested a refund. 6 months later i still have the wrong part and I am still waiting for the complete refund. This company puts a lot of emphasis on their reviews and then makes it almost impossible to leave anything but a positive one by using the "review.io" system. Negative reviews can only be left on their physical store location which only the truly determined will find. If this review appears on their site or anywhere visible to someone searching "Get a Cut" I'll be very surprised. My advice is to treat their overwhelmingly positive reviews with a grain of salt. Their service, overall, is poor in my experience.”

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Posted 2 years ago

“not arrived”

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Posted 2 years ago

“Not happy with the product and waiting for a reply to sort the issue.”

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Posted 2 years ago

“Before inviting me to respond with a review you should check that I have received the goods”

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Posted 2 years ago

“I ordered 2 hair scissors what I've got today is shaving heads replacement.I ordered 2 hair scissors what I've got today is shaving heads replacement.0”

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Posted 2 years ago

“send me all the items i ordered 6 in total not the 1 i received only . You need to a make contact with me as soon as possible.”

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Posted 2 years ago

“Haven't received my order as it was sent from you via NZ couriers and they are always late so I have no idea what's going on plus I seen that the product I have purchased from you was $20 cheaper elsewhere so doubt I would order through you again. Cheers.”

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Posted 2 years ago

“Placed the order on 9/9/21, paid for delivery with DHL and promised delivery in 3 days. Got a Fedex tracking number and two weeks later the tracking hasn’t changed and it appears to not even have left yet, despite email confirmation that it has. Pretty disappointed.”

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Posted 2 years ago

“Price & delivery good. Asked Tamara for an invoice via 3 emails & 2 voice mails over the last 4 working days. NO response at all. So how will a warranty claim go when one is communicating with a black hole?”

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Posted 2 years ago

“Did not answer email to cancel order later the same day.”

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Posted 2 years ago

“Bloody unhelpful.I ttyed to upgrade and change my order after it was placed and i couldn't even get hold of any one in the company, a day later my email was replied to myself saying sorry your order has left for mailing!! Lousy lazy customer service!!”

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Posted 2 years ago

“You sent the wrong shirt.”

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Posted 2 years ago

“Very dissapointed with what I recieved as it was not what I ordered. I recieved a foil head but as it was a gift I did not notice that until it was used. Just feel some on line traders just flick off their hard to sell items.”

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Posted 2 years ago

Get a Cut NZ is rated 4.8 based on 2,249 reviews