Getaflight Reviews

Name: Getaflight
Rating: 4.60

4.6 Rating 1,836 Reviews

91 %

of reviewers recommend Getaflight

Company Reviews

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Metrics

4.6

Based on 1,836 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good, efficient, and helpful customer service. Many thanks.”

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Posted 2 years ago

“I came across the getaflight web site while hunting for a cheap flight to Bangkok. They were the most reasonable, the web site was very easy to navigate and within moments I had my return flights booked. I even had a call from one of their representatives Eva just to ensure that everything was ok. Great service and cheap tickets.”

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Posted 2 years ago

“Best deal and Freddy was a very helpful agent - thank you.”

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Posted 3 years ago

“Contacted the company today regarding my e-ticket and spoke to a representative called freddy who sorted my query in about 1 minute, thankyou!”

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Posted 3 years ago

“I accidentally input the wrong date of birth for my passenger and Sarah S changed it for me within minutes of me asking them to do via the online chat”

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Posted 3 years ago

“I would like thank Freddy for his patient and for taking the time to explain everything to us.”

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Posted 3 years ago

“Swift post-purchase fix of an email typo during booking.”

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Posted 3 years ago

“Hi Kevin very thankful to you and your Team David both are superstar”

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Posted 3 years ago

“Kevin was very helpful”

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Posted 3 years ago

“My case was handled by Sarah. I wanted a ticket cancellation due to personal reasons. She was very kind and helpful. She addressed all my queries and responded at the right time. Thanyou so much.”

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Posted 3 years ago

“Hello !!! My experience with booking online didn’t go well. It was some issues when I wanted tkk on pay. Apparently the fair did not match BUT i it’s say when I spoke to their representative over the phone who was SARAH,,, she resolved my issues with so much patience and made sure I was given a good price though a slightly different from the original price but her efforts and customer service was remarkable. I must say she is a huge success for her company. Many thanks”

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Posted 3 years ago

“Thank you so much Kevin sir for my booking I was stucked in Ethopia but you made my booking now I will come back to UK”

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Posted 3 years ago

“Great help from Kevin he was awesome he given my last minute flight for my daughter I am really Thankful to Getaflight for good advisor Kevin Walker I really recommend Getaflight and Kevin walker...........”

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Posted 3 years ago

“Was sent an Email about change in flight schedule and was a bit concerned. got in touch with get a flight and was in contact with there sales team member sarah s within minutes. She was really helpful and quick with her response.”

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Posted 3 years ago

“5 star service thanks to Freddy and his great customer service skills finding me the best deal thanks again Freddy...”

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Posted 3 years ago

“Sarah was brilliant. Kind and very helpful.”

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Posted 3 years ago

“Sarah was very helpful in sorting out and correcting an error I made on my booking. Only issue was backgroung noise but that is not unusual these days.”

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Posted 3 years ago

“Kevin was great 👍👍👍👍👍”

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Posted 3 years ago

“very helpful”

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Posted 3 years ago

“Easy Website, Clear communication over the phone. Eva managed the booking well and passed onto other colleagues when needed to.”

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Posted 3 years ago

Getaflight is rated 4.6 based on 1,836 reviews