Getaflight Reviews

Name: Getaflight
Rating: 4.60

4.6 Rating 1,836 Reviews

91 %

of reviewers recommend Getaflight

Company Reviews

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Metrics

4.6

Based on 1,836 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I am grateful to you and your agency. You are very helpful to the customer. Your behaviour is pleasing as you are friendly and patient. Thank you Richard for helping me. Regards, Sayed”

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Posted 3 years ago

“I have been blown away by how on the ball the help team are. I was expecting the usual run around that some outfits perform but here with Getaflight that did not happen. I was linked in chat with Sarah who Oh so nice and polite answered my questions with efficiency and understanding of my issues and came up with perfect solutions. This is a company I will be returning to for my next travel arrangements.”

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Posted 3 years ago

“Great company 5 star customer support on website Live chat Kevin is Superstar he is very knowledgeable person........”

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Posted 3 years ago

“Kevin was great man after booking online he called us for confirmation”

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Posted 3 years ago

“Have had a great customer service with Richard Neeson. He was kind and polite in dealing with my issue.”

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Posted 3 years ago

“Good price and quick response from Sarah S with assistance.”

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Posted 3 years ago

“Had to change a flight due to personal family reasons. Received prompt response from Sarah S. on chat messaging. Sarah was polite, understanding and, especially, patient throughout the conversation. Offered what was an ideal and reasonable solution under the circumstance. Hugely appreciated.”

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Posted 3 years ago

“Great service very helpful customer service by Eva smith”

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Posted 3 years ago

“Thank you Kevin for booking ticket I will come back again in future for best deal from you”

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Posted 3 years ago

“GREAT PRICE, USER FRIENDLY AND GOT ETKT ON THE NEXT DAY. THANK YOU EVA SMITH FOR HER SERVICE ASWELL.”

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Posted 3 years ago

“Cheap flights & I was able to easily change last minute with the help of Kevin!”

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Posted 3 years ago

“Thank you Kevin for my refund”

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Posted 3 years ago

“Booking was easy with Getaflight plus Kevin walker he is the most competitive. everything was so excellent.”

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Posted 3 years ago

“Hi, I dealt with Sarah to book my flights, she was with me all the way then I got stuck with a child ticket/young adult. Without her I would of struggled. Sarah kindly took over and sorted asap for me and talked to me through the whole process. I couldnt of booked my flights without her help. So thank you so much in helping make this process smooth and panic free.”

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Posted 3 years ago

“Spoke to Sarah S from the sales team. Straight to the point and resolved problem. Reassured me that the booking was successfully by issuing my tickets months in advance, even though it's usually done 24 hours before the flight.”

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Posted 3 years ago

“Good service and price on flights. I received a follow-up call from Kevin s, who was very helpful and made sure I had my e-tickets, meal preferences etc. Thank you!”

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Posted 3 years ago

“Thanks Kevin for tickets”

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Posted 3 years ago

“Our tickets were booked quickly on the dates we required. A special thanks to Kevin walker for being so helpful”

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Posted 3 years ago

“Great communication and help from Kevin walker , well done and thank you for great service. I will book from you in the future.”

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Posted 3 years ago

“Thank you Kevin from your Support and sending E ticket on time”

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Posted 3 years ago

Getaflight is rated 4.6 based on 1,836 reviews