Getaflight Reviews

Name: Getaflight
Rating: 4.60

4.6 Rating 1,836 Reviews

91 %

of reviewers recommend Getaflight

Company Reviews

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Metrics

4.6

Based on 1,836 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Richard neeson, very professional and helpful”

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Posted 3 years ago

“He was helpful”

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Posted 3 years ago

“Very responsive and prompt with query post booking! Thanks team. Was very reassuring”

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Posted 3 years ago

“Received tickets within a few hours from Kevin walker and everything was smooth so far. The only problem is that the ticket prices are slightly higher than advertised on Skyscanner.”

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Posted 3 years ago

“Prompt and efficient service. Got the flight I wanted, with no difficulty in booking, and details were confirmed instantly via email. Hope to use you again. Well done Kevin”

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Posted 3 years ago

“Thank you Kevin for Arranging My travel plans”

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Posted 3 years ago

“All ok customers service was good”

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Posted 3 years ago

“I was worried booking online but confirmation email received as soon as I booked and less than 24 hrs I received e-ticket from Kevin walker”

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Posted 3 years ago

“Thank you so much Austin The call was so helpful with Austin about my e ticket queries”

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Posted 3 years ago

“Austin was great :)”

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Posted 3 years ago

“I found good prices for my flights and I had different issues to deal with throughout on which Sarah was very helpful and replied my messages promptly. Thank you!”

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Posted 3 years ago

“I wanted to postpone my return flight from Bangkok to London and called Getaflight to do this for me. The operator I spoke to, Richard Neeson, was very helpful on two seperate calls. He helped me search for an alternative return flight so that I could spend more time with my family in Thailand. Great service!”

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Posted 3 years ago

“Richard’s customer service was excellent. He was immediately reassuring and kind when I called with a problem.”

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Posted 3 years ago

“Kevin is Star ⭐⭐⭐⭐”

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Posted 3 years ago

“I am really Thankful to Kevin walker he helped me out for new flight change with out any charges after airlime made changes to my flight without any notice but he given me suitable timing”

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Posted 3 years ago

“Helpful, respond quickly and efficiently, special thanks to Kevin walker for sorting out the tickets so fast. Good and helpful staff”

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Posted 3 years ago

“Good experience of booking tickets. Kevin has been very helpful and have checked with me if i have everything i need for my travel. Good and Friendly staff.”

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Posted 3 years ago

“Great service when changing a flight. Sarah was very courteous and understanding.”

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Posted 3 years ago

“Richard Neeson was always extremely kind and helpfull with all details I needed! Thank you!”

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Posted 3 years ago

“Kevin was excellent with help wel done very easy tranction thanks”

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Posted 3 years ago

Getaflight is rated 4.6 based on 1,836 reviews