Getaflight Reviews

Name: Getaflight
Rating: 4.60

4.6 Rating 1,836 Reviews

91 %

of reviewers recommend Getaflight

Company Reviews

Questions

Metrics

4.6

Based on 1,836 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Write Your review

Tell us how Getaflight made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“DEDIATED HELP TO UNDERSTADING AN ISSUE WITH THAI WEBSITE FROM Richard Neeson”

Helpful Report

Posted 3 years ago

“Kevin walker was gret leader He helped me with new timings which was changed by Airline he changed my flight has been confirmed by Kevin”

Helpful Report

Posted 3 years ago

“Excellent customer service! Sarah S answered every questions I had very quickly. She was very helpful and understanding, very satisfied with the service.”

Helpful Report

Posted 3 years ago

“Very helpful Understanding My worries was solve thanks to Mr Richards”

Helpful Report

Posted 3 years ago

“Very good service, particularly when I had to cancel late because I tested covid +. Richard Neeson was very helpful in getting me as good a refund as he could from the airline”

Helpful Report

Posted 3 years ago

“Review 2 I was helped by the lovely Kevin walker , he was very helpful and understanding. I appreciate the help, he talked to me slowly and spend time explaining the process and didn’t rush me as he understood how important it was for me. Thank you Mr walker for your help.”

Helpful Report

Posted 3 years ago

“Kevin walker was great helping with my query”

Helpful Report

Posted 3 years ago

“The service was great. They were very professional and helpful. I was dealing with Mr Kevin Walker who made the experience very easy and stress free.”

Helpful Report

Posted 3 years ago

“Thank you Kevin for E-ticket”

Helpful Report

Posted 3 years ago

“I have been treated so well and with lots of respect”

Helpful Report

Posted 3 years ago

“Good Customer serive Kevin walker”

Helpful Report

Posted 3 years ago

“nice friendly”

Helpful Report

Posted 3 years ago

“Kevin has been more than helpful, booking vegan meals for me and confirming my flight details, I would recommend. Responses are very quick and everything has gone smoothly.”

Helpful Report

Posted 3 years ago

“Great service by Kevin . He was very quick, soft spoken and polite.”

Helpful Report

Posted 3 years ago

“The advisor Richard was very helpful.”

Helpful Report

Posted 3 years ago

“I was helped by the lovely Kevin walker , he was very helpful and understanding. I appreciate the help, he talked to me slowly and spend time explaining the process and didn’t rush me as he understood how important it was for me. Thank you Kevin for your help.”

Helpful Report

Posted 3 years ago

“Kevin has been very helpful brilliant guy 5 stars”

Helpful Report

Posted 3 years ago

“Richard Neeson was my help and support, assisted me in a very difficult time . Thank you for your assistance . Had 100 positive and compassion to assist me in my flight details Great assistance Thanks again”

Helpful Report

Posted 3 years ago

“Pleased with their customer support, All my queries were well answered.”

Helpful Report

Posted 3 years ago

“I originally bought my tickets through Voliamo/Getaflight 3 weeks ago. I had to extend my trip by a week, and was assisted by David. Then needed to extend my flight again, and was assisted by Kevin. I was thoroughly impressed at the speed of the assistance, and the kindness received by both sales agents, and it didnt take more than a few minutes, and received all the relevant documentation straight away. I will be booking all my trips with this company in the future and its the best service I have ever received for flights/changes made. 10/10 from me!!”

Helpful Report

Posted 3 years ago

Getaflight is rated 4.6 based on 1,836 reviews