Getaflight Reviews

Name: Getaflight
Rating: 4.60

4.6 Rating 1,860 Reviews

91 %

of reviewers recommend Getaflight

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4.6

Based on 1,860 reviews

Customer Service
Communication Channels	Telephone, Live Chat

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“AVOID AVOID! they are rip off agents. I just purchased a Biz class flex ticket from this company and within 20mins realised I had booked the wrong day outbound flight. I requested to cancel and a refund so I could rebook and they would not refund in full, instead they offered only £3000 which meant they would keep £3200! 52% I questioned why as KLM offer £0 charge full refund with this ticket. At first they Getaflight attempted to say it was the airlines ticket policy, so I offered to contact KLM direct and take my chances with them, Getaflight refused to supply the ticket T&Cs and said it was their T&Cs that apply. Their small print says despite the airline ticket being 100% refundable their policy does not. Be very careful booking with travel agents as sadly this company has bought travel agents into disrepute - ALWAYS BOOK WITH THE AIRLINE DIRECT- do not accept Skyscanners recomendations! Absolute rip off- they will probably find some other way to screw me before the flight...”

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Posted 1 year ago

“SUPER SERVICE CANT WISH FOR A BETTER OR MORE EFFICIENT ONE THANK YOU ALINA WHITE.”

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Posted 2 years ago

“Maggi was extremely polite and helpful.”

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Posted 2 years ago

“Devika, excellent customer service Thank you”

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Posted 2 years ago

“I recently booked a flight ticket with Maggi, and I must say, it was an absolute pleasure working with her! From start to finish, Maggi was professional, efficient, and incredibly helpful. She patiently assisted me throughout the booking process, answered all my questions promptly, and ensured that I got the best possible deal for my travel needs. Maggi's attention to detail and excellent customer service made the entire experience smooth and stress-free. I highly recommend Maggi to anyone in need of ticket booking assistance. Thank you, Maggi, for your outstanding service!”

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Posted 2 years ago

“Jitty was of great help.They were prompt and were able to assist with the booking of my flight effortlessly. They can be trusted!”

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Posted 2 years ago

“Easy and fastest booking and good customer service👍”

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Posted 2 years ago

“Devika was brilliant. I was struggling to complete the payment for my tickets.Devika was very kind to help me.She went through the process ,step by step with a lot patience. I will be happy to book my future tickets with Devika and her company.”

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Posted 2 years ago

“Devika Dsouza was very helpful throughout the booking process on phone.”

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Posted 2 years ago

“Alina was very helpful! My flight price changed and I was immediately contacted and a new flight booked. Alina was very polite and I was very pleased with the service.”

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Posted 2 years ago

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Posted 2 years ago

“Alina was really helpful and polite with assisting to change the dates for the flight. Great experience.”

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Posted 2 years ago

“Bella Smith was very quick and helpful at getting a schedule change sorted for me. I had a couple of queries and Bella responded to a couple of emails nearly by return.”

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Posted 2 years ago

“I would like to thank Maggi for looking after my querie, she listened my problem careful and take initiative solve the same. I was completely impressed with Maggi's professionalism and customer service.”

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Posted 2 years ago

“GetAFlight runs like a scam company which will become especially clear when you are in a crisis situation. Just to get information on change and cancellation fees for biz class and policies/options available to us in an emergency, they’ve required that we send birth, marriage & medical certificates and for over two weeks have not responded with any policies in writing. Complete and utter lack of transparency and keep sending us in circles all while adding more fees. Do not book with them!!!”

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Posted 2 years ago

“It took no time at all for my flight to be rescheduled! Very friendly on the phone too.”

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Posted 2 years ago

“Bella Smith has provided me with some excellent customer service and due to this i would highly recommend using this website. Inhad booked my ticket and March and the airline proceeded to change airport and this was communicated to me way in advance and I am happy with the service I recieved.”

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Posted 2 years ago

“Received excellent Customer service. Best price on my flights”

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Posted 2 years ago

“Bella was really good and very helpful”

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Posted 2 years ago

“Very helpful and accommodating.”

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Posted 2 years ago

Getaflight is rated 4.6 based on 1,860 reviews