Getaflight Reviews

Name: Getaflight
Rating: 4.60

4.6 Rating 1,836 Reviews

91 %

of reviewers recommend Getaflight

Company Reviews

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Metrics

4.6

Based on 1,836 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff very helpful”

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Posted 3 years ago

“Very efficient 'Chat' facility.”

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Posted 3 years ago

“Fast efficient customer service and support by Kevin, who answered queries promptly and processed the booking. Highly recommended. Thank you”

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Posted 3 years ago

“Firstly they offered an extremely competitive flight package and then extremely helpful staff. I chatted with Kevin, who just made the whole process so smooth and easy, even though I had a few complicated needs for my travel schedule. He answered all my questions, guided me through it as we were also up against time - it was the only seat left at the price. Thanks so much Kevin!”

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Posted 3 years ago

“Great service. Sarah S sorted out the booking error I made with no hassle. Guided me through a payments link which I needed to do because of my error. Emailed sufficient detail for me to complete without hassle. Sarah didn't leave me on the chat without being informed as to what she was doing. Great Service from her.”

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Posted 3 years ago

“Thanks Richard Neeson for your support.”

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Posted 3 years ago

“Thank you Freddy for your efficient help with my flights to Vancouver.”

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Posted 3 years ago

“Needing to alter my booking after a last minute change once I’d booked and Kevin made this a nice and easy process”

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Posted 3 years ago

“Kevin is very good person in Getaflight he helped me alot to sort my flight”

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Posted 3 years ago

“Sophia was very helpful , very clear with her instructions and answered all my questions.”

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Posted 3 years ago

“I spoke to Richard about amending my flight, he was super helpful and reassuring and he did all he could to help me.”

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Posted 3 years ago

“Mr Richard neeson is very helpful”

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Posted 3 years ago

“Excellent service!.There's a bit of trouble on payment via online but resolved immediately.Thank you Jordan!! You've been very helpful.Good deal as well. Recommended.”

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Posted 3 years ago

“Very good service thank you to Jordan”

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Posted 3 years ago

“Get a flight update on any small changes on booking. Can contact easily. I recommend 100% to anyone who wants to book the ticket”

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Posted 3 years ago

“Kevin is nice he is having good knowledge in Travel he helped me with best quote”

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Posted 3 years ago

“Jordan was a great help, very quick and efficient”

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Posted 3 years ago

“Kevin is Good and very helpful He Fulfill my Dream to see my Daughter in USA after 6 years Thank you so much Kevin for helping us, God bless you”

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Posted 3 years ago

“Yes- Richard was great today”

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Posted 3 years ago

“The travel consultant Freddy Williams was brilliant with sorting out the arrangement for our tickets. This is the second time that Freddy did not disappoint”

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Posted 3 years ago

Getaflight is rated 4.6 based on 1,836 reviews