Getaflight Reviews

Name: Getaflight
Rating: 4.60

4.6 Rating 1,836 Reviews

91 %

of reviewers recommend Getaflight

Company Reviews

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Metrics

4.6

Based on 1,836 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service by Raymond!”

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Posted 3 years ago

“Richard was very helpful, kind and efficient with my many questions. A perfect person for the job!”

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Posted 3 years ago

“Andy was superstar he helped us regarding baggage enquiry”

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Posted 3 years ago

“Andy was very helpful on live chat he helped me in 10 minutes”

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Posted 3 years ago

“Booked three tickets to Dubai with this company. The E-Tickets are sent via Email, in next 2 hours by Sarah Wilson Great help”

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Posted 3 years ago

“Good work and helpful person and very good customer service especially Sarah you Really very kind, helpful person .and always I am Ethiopian Airlines customer ,and I am Ethiopian Nationality Thanks your Cooperation”

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Posted 3 years ago

“Sarah helped me to book my ticket I really appreciate her I always recommend this company to my friend and relatives”

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Posted 3 years ago

“Hi would like to thank customer relations Richard Neeson who helped me with a booking problem. Richard was courteous, pleasant and very professional. He dealt with everything as he said he would and nothing was too much trouble for him. Richard is definitely an asset to your company and if it wasn’t for his kindness and assistance I probably would not have used your company in the future , he changed that. So a big thank you again Richard. All the best in your future. Kind regards Julie Hill”

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Posted 3 years ago

“Very helpful”

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Posted 3 years ago

“Sarah Wilson was lovely and helped with my booking today. Feel much happier now knowing my booking is complete.”

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Posted 3 years ago

“Very fast acting service, couldn’t be happier. Was stressing but Sarah was quick to sort everything out. Thank you”

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Posted 3 years ago

“I was unable to complete my booking online and therefore had to contact customer service, the advisor KEVIN WALKER was excellent, very efficient and helpful, He managed to ensure the booking was secured at the same price, kept me informed throughout the process and delivered what HE promised. Would definitely recommend and will definitely be using the service again. HE Sent me E-ticket in 2 hours as well ,Smooth seamless process from booking the air ticket to boarding very friendly and cooperative. Definitely will do business again. I am giving 5 stars to all over and also specially”

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Posted 3 years ago

“Spoke to Andy he was amazing nothing was a bother for him couldn’t believe how helpful he was and will definitely feel comfortable booking with them again. Have a great day Andy.”

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Posted 3 years ago

“Great service with amending details”

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Posted 3 years ago

“He was excellent in sorting my e tickets”

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Posted 3 years ago

“Kevin is great I really appreciate him he made last minute cancellation and process red nd in 3 days as well”

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Posted 3 years ago

“Kevin really helped me for cancellation of my flight I really appreciate him”

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Posted 3 years ago

“Mr Richard Neeson is marvellous staff member and very helpfull”

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Posted 3 years ago

“Kevin was great to change my flight in few minutes now I am happy to Travel to UK back .The service has been straight forward so far. E-tickets arrived within 1 hrs and booking confirmed. Price was better than going direct with the airline. Rapid, clear communication and helpful when I needed to make changes to. Do remember T&C's for booking with an agent are different to direct with the airline but that is the same for any agent. Friendly, kind and respected, helped me complete it asap and made sure to help if I had any problems, tony was the staff I had communication with and I was very happy with him”

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Posted 3 years ago

“The customer advisor Freddy was very friendly, patient and informative. He was exceptionally thorough to say the least. The price was excellent compare to other travel agencies. I will certainly use this company again and would recommend them to family and friends.”

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Posted 3 years ago

Getaflight is rated 4.6 based on 1,836 reviews