Getaflight Reviews

Name: Getaflight
Rating: 4.56

4.6 Rating 1,651 Reviews

90 %

of reviewers recommend Getaflight

Company Reviews

Questions

Metrics

4.6

Based on 1,651 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Write Your review

Tell us how Getaflight made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Then I tried to book two days ago the payment was declined after trying with three different cards. Later when I checked with my banks in Canada it turned out that Getaflight.co.uk only accepts UK cards. I had to ask a friend to help me out. However, I paid the original booking price. To note, the staff were quick to respond. Especially, Kevin Walker in Sales was very helpful.”

Helpful Report

Posted 2 years ago

“Kevin was helpful, but prices were Cheaper by the time of booking by about £30.”

Helpful Report

Posted 2 years ago

“Thank you Kevin For sending me E ticket”

Helpful Report

Posted 2 years ago

“Very helpful and patient as we made many changes. Excellent service and friendly. Thank you kevin and alice”

Helpful Report

Posted 2 years ago

“Perfect & professional customer service It was one of the best customer experience fast & easy very helpful specially from Jitty she was amazing”

Helpful Report

Posted 2 years ago

“I was quickly notified of the flight time's change and once I accepted the change, I received the new e-ticket within two days. Charlie was there when I called to ask about the change and he called me to check I received the new e-ticket.”

Helpful Report

Posted 2 years ago

“Jitty was very helpful and patient in talking us through finding the flight we wanted and then booking it for us. Thankyou”

Helpful Report

Posted 2 years ago

“It was a great experience Richard nesson helped me very I am very satisfied with the customer service he provides”

Helpful Report

Posted 2 years ago

“Amazing Coustmer service RICHARD neeson very friendly and very helpful”

Helpful Report

Posted 2 years ago

“Great experience. Customer service is very good, I felt well taken care of. Kevin was very helpful on Live chat and quick in his response.”

Helpful Report

Posted 2 years ago

“It was a pleasure to work with you. Very efficient and kind”

Helpful Report

Posted 2 years ago

“Sarah was brilliant in answering a query in regards to rescheduling a return flight. Very quick response, great communication skills, and efficient service would definitely make me use this company again!!!”

Helpful Report

Posted 2 years ago

“Efficient service”

Helpful Report

Posted 2 years ago

“Jitty has been very helpful explain every step first time tried getaflight I will try in future”

Helpful Report

Posted 2 years ago

“Thank you so much Kevin walker you said you would deal with our request within 48 hours and you did.”

Helpful Report

Posted 2 years ago

“Thank you Jitty .. you made the booking super easy to do. A no nonsense and professional approach.”

Helpful Report

Posted 2 years ago

“Thanks Jitty for her great clear help”

Helpful Report

Posted 2 years ago

“Freddy very helpfully sorted out my flights for me! Great service!”

Helpful Report

Posted 2 years ago

“When I spoke with team members jetty She explains me everything nicely Coz this is my first time buying tickets online”

Helpful Report

Posted 2 years ago

“Needed to change ongoing date on ticket due to a death in the family. Effectively handled by Freddie. Very happy with the service. Thanks.”

Helpful Report

Posted 2 years ago

Getaflight is rated 4.6 based on 1,651 reviews