Getaflight Reviews

Name: Getaflight
Rating: 4.60

4.6 Rating 1,836 Reviews

91 %

of reviewers recommend Getaflight

Company Reviews

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Metrics

4.6

Based on 1,836 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Unable to login to airline website spoke to Maggie and she talk me through the process and provided ref no happy with whole booking process Thanks”

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Posted 1 year ago

“Alina was fantastic very pleased with her help a good service for your company”

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Posted 1 year ago

“Alina is very helpful and kind for the customer service”

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Posted 1 year ago

“Alina was really helpful, quick responses”

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Posted 1 year ago

“Christopher was a great help with my flight booking today!”

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Posted 1 year ago

“I had a great experience, including through Christopher”

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Posted 1 year ago

“Reached out to reschedule my flight as the original was full.”

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Posted 1 year ago

“Devika, absolutely superb Thank you Dalip Jassal”

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Posted 1 year ago

“Very fast and accurate flight bookings and excellent customer service”

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Posted 1 year ago

“Alina was very help full on the phone”

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Posted 1 year ago

“Thank you Devika”

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Posted 1 year ago

“Christopher & Alina were both extremely helpful & considerate in processing necessary flight changes to assist my wife in travelling to her very sick mother in China. I am extremely grateful.”

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Posted 1 year ago

“BELLA SMITH was very helpful in resolving an alternative date as the flight of my original return journey was cancelled. Excellent Customer service. Greatly appreciated.”

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Posted 1 year ago

“GetAFlight (PH Travell Ltd) is reliable for flight bookings. It can be trusted. I booked a ticket with GetAFlight, but the flight of my original return journey was cannelled. BELLA SMITH helped me resolve an alternative date. Greatly appreciated.”

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Posted 1 year ago

“Alina was helping me with booking my flight, was very helpful and attentive. They had to book me on a different flight on the same date that I initially chose, and Alina would not hang up until I finish my booking and payment for the new flight. Very caring approach and attitude, definitely appreciate it.”

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Posted 1 year ago

“I called your customer service line to inquire about my airline ticket, and I was impressed by the professionalism and efficiency of the representative ALINA, who assisted me. She patiently listened to my request, provided clear information, and promptly processed the changes.Thank you for the excellent service!”

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Posted 1 year ago

“SUPER SERVICE CANT WISH FOR A BETTER OR MORE EFFICIENT ONE THANK YOU ALINA WHITE.”

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Posted 1 year ago

“Maggi was extremely polite and helpful.”

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Posted 1 year ago

“Devika, excellent customer service Thank you”

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Posted 1 year ago

“I recently booked a flight ticket with Maggi, and I must say, it was an absolute pleasure working with her! From start to finish, Maggi was professional, efficient, and incredibly helpful. She patiently assisted me throughout the booking process, answered all my questions promptly, and ensured that I got the best possible deal for my travel needs. Maggi's attention to detail and excellent customer service made the entire experience smooth and stress-free. I highly recommend Maggi to anyone in need of ticket booking assistance. Thank you, Maggi, for your outstanding service!”

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Posted 1 year ago

Getaflight is rated 4.6 based on 1,836 reviews