Getaflight Reviews

Name: Getaflight
Rating: 4.52

4.5 Rating 1,437 Reviews

89 %

of reviewers recommend Getaflight

Company Reviews

Questions

Metrics

4.5

Based on 1,437 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service good communication which is rare”

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Posted 1 year ago

“Thank you, Maggi, for helping me to book the flight tickets from NCL to TVC in short duration. Excellent service”

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Posted 1 year ago

“Jitty was quick and efficient throughout the process of booking my flight, explaining each step of the way and honest regarding my expectations”

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Posted 1 year ago

“Customer service query. No waiting for a real person to answer and confirm details I asked for clarification on.”

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Posted 1 year ago

“Maggi Grace was very helpful to my enquiry regarding Qatar changing our flight. she's got good impeccable customer service skills. I will always recommend her to friends and family. waiting for the alternative flight Maggi offered me to be updated on the system. Thanks Maggi.”

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Posted 1 year ago

“Very good and Quick customer service and affordable price specially JITTY she is best employee.”

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Posted 1 year ago

“Cheap date change price by ronney”

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Posted 1 year ago

“Schedule change in my flight .. ronney help me”

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Posted 1 year ago

“kevin helped us purchase our flight in a very speedy and efficient manner. He was great to work with and I would highly recommend this organisation and kevin service. Thank you again”

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Posted 1 year ago

“Easy to complete the purchase of my tickets. Great value too. Received my tickets within a couple of hours of purchase Thank you Kevin”

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Posted 1 year ago

“Excellent service. Kevin has been very helpful and polite when it comes to assisting me with my booking reservation.”

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Posted 1 year ago

“Kevin was great. he liaised with my partner in the uk over the phone and me in Thailand over email to change my flight. he was very quick and did a great job. Thank you Kevin for getting me home!”

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Posted 1 year ago

“Great lady help me with my ticket her name is JITTY , I was panicking because my card was declined . She was cool and helpfully . I filled my card expiry date wrong .”

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Posted 1 year ago

“Great Customer Service. Went beyond the expectations. Maggi Grace was very helpful, took full ownership and have taken an extra mile to assist with my booking along with the seat allocation. Maggi Grace is an asset to the company and let's hope more to follow her steps. Well done Maggi - keep up the good work!”

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Posted 1 year ago

“Fast,correct, efficient Service!”

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Posted 1 year ago

“Miss Sarah has helped me, i like her services really good services”

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Posted 1 year ago

“Excellent, professional and calm. No hassle, good to do business with.”

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Posted 1 year ago

“Freddie was fab helping to book our flights when we couldn’t do it online due to the kids ages. He went above & beyond and nothing was too much trouble. He made the process easy. Thank you!”

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Posted 1 year ago

“Cancelled flight due to personal reasons.. spoke to Sarah Wilson who is very helpful. Thank you very much.”

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Posted 1 year ago

“Jitty was quick and efficient with my booking”

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Posted 1 year ago

Getaflight is rated 4.5 based on 1,437 reviews