Getaflight Reviews

Name: Getaflight
Rating: 4.58

4.6 Rating 1,724 Reviews

90 %

of reviewers recommend Getaflight

Company Reviews

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Metrics

4.6

Based on 1,724 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and hassle-free!”

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Posted 2 months ago

“Alina was very helpful with providing me the Check-in information I needed. She also gave me additional help to allocate isle seats for me - even though this took extra time and effort. I'm very grateful for her kind assistance - thank you Alina.”

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Posted 2 months ago

“Alina was very helpful and friendly. She answered all the questions I needed and was very informative! Thanks again!”

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Posted 2 months ago

“It was beautifully organised by Alex…top marks for ALL concerned Keep up with the good work Gopaul family”

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Posted 3 months ago

“Alex was helpful”

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Posted 3 months ago

“Ones again very professional, customer focused. Thank you Alex for your call back..”

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Posted 3 months ago

“Alex I’m happy with your processing”

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Posted 3 months ago

“Easy to book, thanks Alex for your help”

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Posted 3 months ago

“Thanks Jitti for your help”

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Posted 3 months ago

“Alina was very polite and helpful with the choosing of our seats.”

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Posted 3 months ago

“Booked for the first time with Getaflight. After booking had a call from a lovely agent Alina to confirm the details and book my seats. Very happy with the service thank you. Will be using again.”

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Posted 3 months ago

“Everything went extremely smoothly and I would like to thank Terry for his customer support. We were troubled by the bad reviews about PH Travel, but our concerns were completely unfounded. We would be happy to use this company again.”

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Posted 3 months ago

“Customer service is outstanding... Thanks Alina for taking good care of us...”

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Posted 3 months ago

“Alina had been really helpful setting this trip up for us. We are very grateful to have this person contact us when booking”

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Posted 3 months ago

“Great Service by Alina, she dealt with my request while I was on phone. Thank you.”

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Posted 4 months ago

“Alina was very helpful in answering my query”

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Posted 4 months ago

“Alaina was extremely helpful and made it very easy”

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Posted 4 months ago

“Excellent service from Alina.She was really helpful and truly went out of her way to find me a cheaper more suitable flight. Alina is a credit to her company .”

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Posted 4 months ago

“David is very helpful, highly professional and friendly staff. of course it keeps me long time on the queue that is a bit boring. But once I got David, he makes everything easy and finalises my booking. Very nice customer service and am happy with the service 🌟 🌟 🌟 🌟 🌟”

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Posted 4 months ago

“happy with service”

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Posted 4 months ago

Getaflight is rated 4.6 based on 1,724 reviews