Getaflight Reviews

Name: Getaflight
Rating: 4.52

4.5 Rating 1,448 Reviews

89 %

of reviewers recommend Getaflight

Company Reviews

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Metrics

4.5

Based on 1,448 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service. Kevin has been very helpful and polite when it comes to assisting me with my booking reservation.”

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Posted 1 year ago

“Kevin was great. he liaised with my partner in the uk over the phone and me in Thailand over email to change my flight. he was very quick and did a great job. Thank you Kevin for getting me home!”

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Posted 1 year ago

“Great lady help me with my ticket her name is JITTY , I was panicking because my card was declined . She was cool and helpfully . I filled my card expiry date wrong .”

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Posted 1 year ago

“Great Customer Service. Went beyond the expectations. Maggi Grace was very helpful, took full ownership and have taken an extra mile to assist with my booking along with the seat allocation. Maggi Grace is an asset to the company and let's hope more to follow her steps. Well done Maggi - keep up the good work!”

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Posted 1 year ago

“Fast,correct, efficient Service!”

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Posted 1 year ago

“Miss Sarah has helped me, i like her services really good services”

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Posted 1 year ago

“Excellent, professional and calm. No hassle, good to do business with.”

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Posted 1 year ago

“Freddie was fab helping to book our flights when we couldn’t do it online due to the kids ages. He went above & beyond and nothing was too much trouble. He made the process easy. Thank you!”

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Posted 1 year ago

“Cancelled flight due to personal reasons.. spoke to Sarah Wilson who is very helpful. Thank you very much.”

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Posted 1 year ago

“Jitty was quick and efficient with my booking”

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Posted 1 year ago

“Excellent customer service by Freddy”

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Posted 1 year ago

“Great service continue the the good work”

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Posted 1 year ago

“Very helpful and polite 👍🏻”

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Posted 1 year ago

“Sorted the issue with in seconds. Thank u Freddy”

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Posted 1 year ago

“made date change with kevin he helped me with Good flight time and cheaper fare”

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Posted 1 year ago

“I had a lovely lady help me maggi grace she was very helpfull and help me pay for my booking . Amazing lady , happy customer.”

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Posted 1 year ago

“Eric Top guy”

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Posted 1 year ago

“Good job Kevin”

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Posted 1 year ago

“Excellent customer service provided by Richard. Prompt response in retuning my call and very professional while dealing with my request.”

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Posted 1 year ago

“Easy to phone - didn’t wait long to be answered. Charlie was helpful and answered all my questions and also sent a follow up email confirming the information. Great”

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Posted 1 year ago

Getaflight is rated 4.5 based on 1,448 reviews