Getaflight Reviews

Name: Getaflight
Rating: 4.56

4.6 Rating 1,642 Reviews

90 %

of reviewers recommend Getaflight

Company Reviews

Questions

Metrics

4.6

Based on 1,642 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Efficient service. The customer support rep Amber called to handle my booking after I tried to do so with intermittent internet connection (on a train).”

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Posted 9 months ago

“I got best deal and i am really happy. Thank you Alex”

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Posted 9 months ago

“I recently had the pleasure of having Alina assist me with booking my ticket, and I couldn't be more satisfied with the experience. From start to finish, Alina was incredibly helpful, ensuring that every detail of my booking was handled smoothly and efficiently. She demonstrated exceptional professionalism and a keen understanding of my needs, providing valuable suggestions and options that perfectly matched my preferences. Alina's communication was clear and timely, and she made the entire process stress-free. Her friendly and courteous demeanor added a personal touch that made me feel valued as a customer. Overall, Alina's outstanding service and dedication to excellence turned what could have been a cumbersome task into a seamless and enjoyable experience. I highly recommend her to anyone needing assistance with their travel arrangements. Thank you, Alina, for your superb service!”

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Posted 9 months ago

“Alina was so helpful. She went above and beyond to find me the best flight at the best price.”

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Posted 9 months ago

“Thank you Alina for taking care of this flight for me, your patience was greatly appreciated. Best wishes.”

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Posted 9 months ago

“Very stressful timing, Alina was patient and kind in her manner thank you for your help at a very sad time.”

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Posted 9 months ago

“Really happy with the service,Amber was really quick in responding and providing the tickets,”

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Posted 9 months ago

“Alex helped me find the most economical flight under trying circumstances. He was helpful and very pleasant. I am most grateful and will return to Getaflight for my next trip.”

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Posted 9 months ago

“Amber is great 👍”

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Posted 9 months ago

“Alex got me great deal and lowest fare and answered all my question. Great asset for the company.”

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Posted 9 months ago

“Alina was very helpful with the booking experience and was great with helping find another option when our first choice flight was bit expensive.”

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Posted 9 months ago

“AMAZING CUSTOMER SERVICE & EASY way to popk the ticket. Trustworthy people..up to now.. after travel will update more .thanks”

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Posted 9 months ago

“Very impressed with the wonderful customer service team, Alina was very attentive and helpful with the flight booking...thank you for sorting out the changes, really appreciated. Would definitely recommend”

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Posted 9 months ago

“Prompt and excellent service at all times which exceeded my expectations! Will definitely recommend PH Travels.”

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Posted 9 months ago

“Travis was very helpful”

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Posted 9 months ago

“Alex was great”

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Posted 9 months ago

“Great customer service from Alina”

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Posted 9 months ago

“Just called GET A FLIGHT and AMBER was happy to help, as I needed to added a wheelchair request on my booking. Absolutely great service will be more happy recommending others to trust to book with GETAFLIGHT.”

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Posted 10 months ago

“Special thanks for alina who helped me get my booking .”

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Posted 10 months ago

“Very friendly service and queries were answered as required.”

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Posted 10 months ago

Getaflight is rated 4.6 based on 1,642 reviews