Getaflight Reviews

Name: Getaflight
Rating: 4.52

4.5 Rating 1,435 Reviews

89 %

of reviewers recommend Getaflight

Company Reviews

Questions

Metrics

4.5

Based on 1,435 reviews


Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	Greater than 90%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Spoke to Richard Neeson today about a change to our flights to Canada, he was able to answer my question and reassure me that everything was in hand with our booking, he gave great customer service”

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Posted 1 year ago

“Richard Neeson was friendly, polite and very efficient. Dealt with my query quickly and explained the process to me. Thank you.”

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Posted 1 year ago

“Jitty was very helpful today with the booking of my tickets. Very good service. Thank you”

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Posted 1 year ago

“Excellent service and cheap tickets. Jitty was brilliant. She has excellent customer service skills and provided me with the needs what I had hoped for. I would definitely recommend to friends and relatives.”

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Posted 1 year ago

“Great communication very helpful customer service Thank You”

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Posted 1 year ago

“Great help from Getaflight and their staff member Jitty.”

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Posted 1 year ago

“Very Helpful!”

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Posted 1 year ago

“the customer service was faultless a lady called JITTY dealt with me and she was so patient and understanding i had a problem with confirmation from the bank and she guided me every step of the way to getting my ticket booked at an amazing price i would certainly use this company again”

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Posted 1 year ago

“excellent service , went to book flight via a well known platform.. Which cutting a long story short was no longer available. The agent, called back and said "no worries, we can do it cheaper" yay great. What can i say , it felt like xmas.”

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Posted 1 year ago

“This is the second time that I have booked my flights through yourselves and will continue to do so, the reason being you get excellent customer service and very reasonable prices. Thank you to Jitty for resolving my issues.”

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Posted 1 year ago

“Maggii Grace was very helpful with my questions and booking today.”

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Posted 1 year ago

“It was very quick and straight foward. Maggi dealt with my inquiry very fast and solving my issues.”

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Posted 1 year ago

“Bella Smith, was clear, helpful and very patient with me. Ahi is also very professional, with excellent skills dealing with the public. I would recommend your company to anyone looking around for a safe travelling Agency.”

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Posted 1 year ago

“Good customer service”

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Posted 1 year ago

“I like getaflight service very easy booking than you 😉 😏.”

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Posted 1 year ago

“very helpful service from Richard.”

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Posted 1 year ago

“Recently booked a flight but no confirmation was sent, as I contacted the team Richard Neeson was a great help and very calming. Re-assured me with the booking confirmation and the e-tickets being sent within 24 hours. Thank Richard for your help.”

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Posted 1 year ago

“Great service good communication which is rare”

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Posted 1 year ago

“Thank you, Maggi, for helping me to book the flight tickets from NCL to TVC in short duration. Excellent service”

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Posted 1 year ago

“Jitty was quick and efficient throughout the process of booking my flight, explaining each step of the way and honest regarding my expectations”

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Posted 1 year ago

Getaflight is rated 4.5 based on 1,435 reviews