Getaflight Reviews

Name: Getaflight
Rating: 4.60

4.6 Rating 1,836 Reviews

91 %

of reviewers recommend Getaflight

Company Reviews

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Metrics

4.6

Based on 1,836 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Kevin was great. he liaised with my partner in the uk over the phone and me in Thailand over email to change my flight. he was very quick and did a great job. Thank you Kevin for getting me home!”

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Posted 2 years ago

“Then I tried to book two days ago the payment was declined after trying with three different cards. Later when I checked with my banks in Canada it turned out that Getaflight.co.uk only accepts UK cards. I had to ask a friend to help me out. However, I paid the original booking price. To note, the staff were quick to respond. Especially, Kevin Walker in Sales was very helpful.”

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Posted 2 years ago

“Kevin was helpful, but prices were Cheaper by the time of booking by about £30.”

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Posted 2 years ago

“Thank you Kevin For sending me E ticket”

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Posted 2 years ago

“Very helpful and patient as we made many changes. Excellent service and friendly. Thank you kevin and alice”

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Posted 2 years ago

“Perfect & professional customer service It was one of the best customer experience fast & easy very helpful specially from Jitty she was amazing”

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Posted 2 years ago

“I was quickly notified of the flight time's change and once I accepted the change, I received the new e-ticket within two days. Charlie was there when I called to ask about the change and he called me to check I received the new e-ticket.”

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Posted 2 years ago

“Jitty was very helpful and patient in talking us through finding the flight we wanted and then booking it for us. Thankyou”

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Posted 2 years ago

“It was a great experience Richard nesson helped me very I am very satisfied with the customer service he provides”

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Posted 2 years ago

“Amazing Coustmer service RICHARD neeson very friendly and very helpful”

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Posted 2 years ago

“Great experience. Customer service is very good, I felt well taken care of. Kevin was very helpful on Live chat and quick in his response.”

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Posted 2 years ago

“It was a pleasure to work with you. Very efficient and kind”

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Posted 2 years ago

“Sarah was brilliant in answering a query in regards to rescheduling a return flight. Very quick response, great communication skills, and efficient service would definitely make me use this company again!!!”

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Posted 2 years ago

“Efficient service”

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Posted 2 years ago

“Super ! So quick and easy”

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Posted 2 years ago

“Jitty has been very helpful explain every step first time tried getaflight I will try in future”

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Posted 2 years ago

“Good customer service, easy communication. And stuff are kinda.”

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Posted 2 years ago

“Thank you so much Kevin walker you said you would deal with our request within 48 hours and you did.”

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Posted 2 years ago

“Thank you Jitty .. you made the booking super easy to do. A no nonsense and professional approach.”

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Posted 2 years ago

“Thanks Jitty for her great clear help”

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Posted 2 years ago

Getaflight is rated 4.6 based on 1,836 reviews