Getaflight Reviews

Name: Getaflight
Rating: 4.58

4.6 Rating 1,729 Reviews

91 %

of reviewers recommend Getaflight

Company Reviews

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Metrics

4.6

Based on 1,729 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service and very timely.”

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Posted 2 years ago

“Freddy sorted out flights and communicated and made sure all was smooth and easy. Everything checked to make sure all correct. Very happy with service”

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Posted 2 years ago

“Thank you Sarah for your amazing support to manage our bookings and for your fast service, You save our holiday! Amazing customer service !”

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Posted 2 years ago

“Sarah was very kind and helpful. We resolved the issues we had with our reservation. even on a Saturday night”

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Posted 2 years ago

“Kevin dealt with my emergency flight diligently and with compassion. I Thankyou for all your assistance”

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Posted 2 years ago

“Easy to complete the purchase of my tickets. Great value too. Received my tickets within a couple of hours of purchase Thank you Kevin”

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Posted 2 years ago

“It was great experience to book with Getaflight ...was easy and quick with Kevin .. always recommend to friends and family..👍👍👍👍”

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Posted 2 years ago

“The whole process of booking our flights from start to finish was so easy and stress-free. Thank you Kevin Walker”

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Posted 2 years ago

“Kevin walker made the flight change quickly and responded well. Didn't need much more but was a very simple experience”

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Posted 2 years ago

“Thanks for your reply regarding my request”

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Posted 2 years ago

“Good response by Sarah”

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Posted 2 years ago

“I have to change return flight dates and sort advice how to. Sarah was fast and immensely helpful.”

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Posted 2 years ago

“Jitty was very professional and got the flights I needed, at competitive price. thankyou”

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Posted 2 years ago

“Very reasonable price & Sarah on the chat & follow up call was professional, kind & extremely helpful”

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Posted 2 years ago

“I had to call Getaflight regarding a booking I made that I couldn't confirm. Richard Neeson once again was most helpful. It is so refreshing to call a number and find someone so helpful at the end of the line. Something quite rare these days”

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Posted 2 years ago

“Outstanding customer service from Richard Neeson. Made the flight booking very easy and answered all my questions.”

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Posted 2 years ago

“Good customer service, Richard is really helpful, solved my problems within one minute!”

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Posted 2 years ago

“Great customer service, I was also contacted by Sophia Brown regarding my e-tickets and also Sophia helped to clarify my queries. Great customer service.”

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Posted 2 years ago

“Richard was very kind, and sorted all my query very nicely. I am very satisfied... 10 out of 10 for this site. Well done Richard, and keep up the good work.”

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Posted 2 years ago

“Good price, quick correction on a ticket issue when raised”

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Posted 2 years ago

Getaflight is rated 4.6 based on 1,729 reviews