Getaflight Reviews

Name: Getaflight
Rating: 4.60

4.6 Rating 1,836 Reviews

91 %

of reviewers recommend Getaflight

Company Reviews

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Metrics

4.6

Based on 1,836 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Freddy very helpfully sorted out my flights for me! Great service!”

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Posted 2 years ago

“When I spoke with team members jetty She explains me everything nicely Coz this is my first time buying tickets online”

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Posted 2 years ago

“Needed to change ongoing date on ticket due to a death in the family. Effectively handled by Freddie. Very happy with the service. Thanks.”

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Posted 2 years ago

“Prices were reasonable and booking process was smooth.”

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Posted 2 years ago

“No helpful take my money no refundable very very bad service”

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Posted 2 years ago

“Can't give less than 0 star otherwise I would give them -10..booked a emergency ticket looked like a good cheap ticket bought it straight away..reached at the airport on check in kiosk been told I can't fly as I don't have a in transit visa for Germany (frankfurt).just for flight never told or mentioned anything on the booking or e ticket that I need a visa..then tried to phone them but as there office is operational 8am_11pm.only can't get hold of anybody...then tried to phone lufthansa but no luck as they told me to phone just 4 flight to arrange refund..but just 4 flight told me to phone lufthansa. Now all day today almost 5 hours on total ...they can't do anything..avoid avoid better to buy from corner shop they will atleast help you and guide you..just”

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Posted 2 years ago

“Excellent customer service , and good price .”

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Posted 2 years ago

“I called to day with a query about my booking. I spoke with Richard Neeson who was absolutely fantastic, he was very informative and polite, he gave me good advice about my options. Many Thanks”

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Posted 2 years ago

“I can't explain how much happy I am today. I was looking for flight whole day in the end I called Getaflight and "Jordan" explained me very well and everything was so clear and dealt with me very calmly and professionally. And price was reasonable. I will recommend this agency to my family and friend. And I will be definitely call you guys for my next trip. A BIG THANK YOU 😊 once again.”

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Posted 2 years ago

“Prompt response received”

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Posted 2 years ago

“Great customer service, so ethical”

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Posted 2 years ago

“Great service”

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Posted 2 years ago

“Great experience - Jitty was absolutely brilliant .”

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Posted 2 years ago

“Charlie rang to confirm I had received my updated travel itinerary and e-ticket. Much appreciated, thanks”

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Posted 2 years ago

“Called to day with a queer, spoke to Richard Neeson who was absolutely great sorted out my problem very efficient and polite, will contact direct if any more query’s Kevin Dick”

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Posted 2 years ago

“Getaflight provides outstanding customer service.”

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Posted 2 years ago

“I would just like to say thank you to Richard for being so helpful I was panicking because I had nit received my confirmation email to say flights had been booked. He in formed me that my email was incorrect instead if Hotmail I put gmail.co.uk he amended straight away and I got my confirmation so thank you Richard”

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Posted 2 years ago

“Sarah was great on explaining the info requested .”

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Posted 2 years ago

“Had Charlie rectify an error I made on my booking. Promptly done and courteous on the phone too.”

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Posted 2 years ago

“I had Charlie help me with an altered flight schedule. He was amazing and the process was painless.”

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Posted 2 years ago

Getaflight is rated 4.6 based on 1,836 reviews