Getaflight Reviews

Name: Getaflight
Rating: 4.58

4.6 Rating 1,724 Reviews

90 %

of reviewers recommend Getaflight

Company Reviews

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Metrics

4.6

Based on 1,724 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would like to thank Maggi for looking after my querie, she listened my problem careful and take initiative solve the same. I was completely impressed with Maggi's professionalism and customer service.”

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Posted 1 year ago

“It took no time at all for my flight to be rescheduled! Very friendly on the phone too.”

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Posted 1 year ago

“Bella Smith has provided me with some excellent customer service and due to this i would highly recommend using this website. Inhad booked my ticket and March and the airline proceeded to change airport and this was communicated to me way in advance and I am happy with the service I recieved.”

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Posted 1 year ago

“Received excellent Customer service. Best price on my flights”

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Posted 1 year ago

“Very helpful and accommodating.”

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Posted 1 year ago

“I had a a very good from a Freddie a whom helped me arrange a family flight over a two days ,he was patient with getting me through hurdles to get actual booking and was communication was excellent,very happy with result. Thank you Freddie .”

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Posted 1 year ago

“Getaflight CustO'mer Service +1 8O5.420 '3O7O Getaflight pH.one NumBer'' +1 8O5.420 ,.3O7O Tabitha Gruelle was every helpful I just called to give the mileage of my vehicle and she also help me download the app on my phone before hanging up the phone thank you again. Tiffany in customer service was amazing! I called to update a credit card that had been lost and change our email and home address' for two of our vehicles. Tiffany was kind, patient and very knowledgeable. I dread calling any customer service department, but this was a pleasure. My experience was excellent. I called to canceled my policy because we couldn't afford the policy, but it was reduced down to make it more affordable for us. He never made us feel bad about ourselves being on a fixed income.”

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Posted 1 year ago

“many thanks Bella Smith to help us find the alternative date , great communication all the way. will use their services again.”

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Posted 2 years ago

“Good price and quick response to questions . Will use them again.”

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Posted 2 years ago

“It was really helpful, kind, friendly and professional. Well done”

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Posted 2 years ago

“Excellent customer service. Peter sorted me out the best ticket options via the chat. Highly recommended!”

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Posted 2 years ago

“Freddy was very responsive, helpful and diligent in helping me change my flight. I would use Getaflight again.”

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Posted 2 years ago

“It was a quick and easy process to book tickets. Peter Brown was very helpful with adding extra luggage to the booking.”

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Posted 2 years ago

“Excellent costumer service from the team specially Mr. Jack Brown whom I’ve just talked to and assisted me regarding my e-ticket. I felt reassured and worry-free for my upcoming travel. Keep it up and Godbless!”

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Posted 2 years ago

“amazing customer service, REX was very very helpful and provided everything I needed to get sorted my issue”

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Posted 2 years ago

“Very helpful and understanding”

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Posted 2 years ago

“I was quite nervous about booking air tickets on line again due to previous traumatic experiences in which scam involved.However this has changed after talking with Ricky on relation to purchasing international long haul flight tickets. Ricky is so patient and understands my fears and anxiety and he very calm and approachable. Of course , we have set up our security standards to ensure purchasing tickets is going through smoothly. Ricky has been very knowledgeable about what he’s doing and served the best possible services to the customer like me. I strongly recommend the GF to go through a safe, secure process to obtain the right tickets. Thank you much appreciated.”

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Posted 2 years ago

“Rex really held on till he gave me a proper solution to my concerns… Thank you so much ☺️”

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Posted 2 years ago

“Thank you for your great help Jack Brown”

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Posted 2 years ago

“I booked a flight from edi to clt through voliamo, it was the only flight that allowed checked luggage and a carry-on, it also didn't have self-transfer or switch airports in london, or NY, or europe, or any obscenely short connection times (all the other flights offered by others did have extremely short connection times and self-transfer or switch airports, yeah some were cheaper but you get what you pay for.) my flight cost me around 990 gbp, there was good service on the flight, it was almost empty so I got a row to myself on the longhaul. And of course complimentary food, because it was british airways and american airlines, so that made the trip pleasant. Richard Neeson contacted me shortly after booking to inform me of a pleasant surprise that I get a free return ticket which I can reschedule any time before the flight for a 50gbp service fee plus any differences in flight cost. he also made sure I got the e-ticket and full booking information. He is really enthusiastic about his job and super helpful if you have any questions afterwards. For me I had to ask about adding my passport number to the international flight and he kindly gave me the american airlines link and login info to do so.”

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Posted 2 years ago

Getaflight is rated 4.6 based on 1,724 reviews