Getaflight Reviews

Name: Getaflight
Rating: 4.56

4.6 Rating 1,644 Reviews

90 %

of reviewers recommend Getaflight

Company Reviews

Questions

Metrics

4.6

Based on 1,644 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Write Your review

Tell us how Getaflight made you happy

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very good service and very impressed with the young lady Jitty who looked after me and shall probably be using you again Thank you. Phil”

Helpful Report

Posted 2 years ago

“Bella smith was so kind and very patient in helping me giving me best options and decisions, she is a gem to your organisation let her reach great heights world need’s people like Bella smith cheers”

Helpful Report

Posted 2 years ago

“Jitty was very quick and efficient with our request and very helpful ☺️”

Helpful Report

Posted 2 years ago

“Lovely! So helpful!”

Helpful Report

Posted 2 years ago

“Very good service would use again not a problem”

Helpful Report

Posted 2 years ago

“Having checked the online booking service i decided to call Getaflight to make my booking. I spoke with Jitty and she was incredibly helpful and offered brilliant customer service and what I considered a very reasonable and acceptable price for my trip to Thailand in November with my partner. Online is fine but it cannot compare with speaking with Jitty. Thank you and I will make future bookings in this manner and with Jitty.”

Helpful Report

Posted 2 years ago

“very good service helpful on telephone prompt response thanks to Richard”

Helpful Report

Posted 2 years ago

“I got decent customer service by Bella Smith. Thanks Getaflight.”

Helpful Report

Posted 2 years ago

“I recently booked a flight with them but I made an error with my husband’s name. Called customer service and spoke with one of their agents, Miss Sophia Brown. She was very accommodating and helpful. The details of the error was communicated through email and in no time it was swiftly sorted out, thanks to her. I would be happy to book future flights with them and would also recommend to friends.”

Helpful Report

Posted 2 years ago

“Bella Smith was excellent. Flights books without an issue. All names and dates etc were double checked before issuing tickets. Would throughly recommend. Brilliant service. Much appreciated.”

Helpful Report

Posted 2 years ago

“Richard Neeson has been really fantastic, the best customer service ever and will also go the extra mile for you. Managed to find a great deal on a return flight to Mauritius. Thank you again Richard for all your help and support.”

Helpful Report

Posted 2 years ago

“Hi Bella Smith, Really appreciate your help and dedication. Cheers for your great work keep it up.”

Helpful Report

Posted 2 years ago

“At first I was worried that Getaflight could be a small ‘here today gone tomorrow’ travel agency. But by the end of my first telephone conversation with Jitty, I felt that I was in good hands. She was efficient, helpful and incredibly patient. And I like to believe Jitty also got me the best price for my ticket today. 😁”

Helpful Report

Posted 2 years ago

“Excellent services on the phone thanks to Richard. Quick and efficient. On the other hand the chat function was not good as Maggi ended the chat without helping me”

Helpful Report

Posted 2 years ago

“Excellent customer service! Thank you RICHARD NEESON!”

Helpful Report

Posted 2 years ago

“Had a pleasant experience in booking as well with their agent to make some changes on my reservation. Richard Neeson was really helpful on the phone. I highly recommend using their services.”

Helpful Report

Posted 2 years ago

“Really fast in responding and helpful in sorting out my query”

Helpful Report

Posted 2 years ago

“Spoke to Richard Neeson today about a change to our flights to Canada, he was able to answer my question and reassure me that everything was in hand with our booking, he gave great customer service”

Helpful Report

Posted 2 years ago

“Richard Neeson was friendly, polite and very efficient. Dealt with my query quickly and explained the process to me. Thank you.”

Helpful Report

Posted 2 years ago

“Jitty was very helpful today with the booking of my tickets. Very good service. Thank you”

Helpful Report

Posted 2 years ago

Getaflight is rated 4.6 based on 1,644 reviews