Getaflight Reviews

Name: Getaflight
Rating: 4.60

4.6 Rating 1,836 Reviews

91 %

of reviewers recommend Getaflight

Company Reviews

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Metrics

4.6

Based on 1,836 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service from Sarah. Did not my confirmation email and Sarah sent an email which I received straight away.”

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Posted 2 years ago

“Great Service today when Robert Neeson called us back and helped us with a flight we needed to change. His kindness and service helped us tremendously.”

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Posted 2 years ago

“Issue online-rang through and Jitty was helpful and finished up booking perfectly”

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Posted 2 years ago

“Customer service from Sarah has been exceptional. However very disappointed with the charge for the date change.”

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Posted 2 years ago

“Customer service is great, very polite and helpful. I spoke to Kevin walker and he was very happy to help . Thnx”

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Posted 2 years ago

“Good and very helpful”

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Posted 2 years ago

“Maggi was very professional and pleasant. Also rang me to remind me of things. A very nice lady!”

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Posted 2 years ago

“An excellent experience. My customer service assistant Mr. Richard Neeson very quickly addressed my problem regarding additional baggage and found me the best price available. He did well in explaining the whole process to me and was both extremely friendly and professional throughout. He also has encouraged me to be in touch with any further queries leading up to my travel. I will definitely keep this experience in mind next time I book a flight. Thanks Richard!”

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Posted 2 years ago

“Richard Neeson was very helpful in my queries, would definitely recommend Getaflight”

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Posted 2 years ago

“Richard Neeson was great. Really helpful and friendly. Highly recommended”

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Posted 2 years ago

“I called about a query of my name, Richard Neeson answered and was very reassuring and extremely helpful. I had booked 2 tickets under one reservation and Richard was able to send us to 2 separate e tickets which we needed for work Purposes. It is SO nice to be able to talk to someone instead of a robot and the person so helpful. Thank you.”

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Posted 2 years ago

“Best price ever Quick and easy to book”

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Posted 2 years ago

“Nice friendly lady”

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Posted 2 years ago

“When had problem Resolved quick, no fuss with confidence. Thanks specially to Maggie Grace”

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Posted 2 years ago

“Very streamlined service, no hiccups!”

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Posted 2 years ago

“She was very helpful and respectful she helped me straight away. I was very with her how she helped me. I'm very happy.”

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Posted 2 years ago

“Thanks kevin for all my travel arrangements”

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Posted 2 years ago

“Thanks to Kevin walker he was very helpful and reassuring.”

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Posted 2 years ago

“Very happy with the small change you have given me in my flight Thank you Kevin .”

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Posted 2 years ago

“Kevin walker made the flight change quickly and responded well. Didn't need much more but was a very simple experience”

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Posted 2 years ago

Getaflight is rated 4.6 based on 1,836 reviews