Getaflight Reviews

Name: Getaflight
Rating: 4.60

4.6 Rating 1,836 Reviews

91 %

of reviewers recommend Getaflight

Company Reviews

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Metrics

4.6

Based on 1,836 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier, Postal Service
Average Delivery Time	Next Day
On-time Delivery	98%
Accurate And Undamaged Orders	Greater than 87%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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Getaflight 5 star review on 25th February 2023

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The customer service advisor - kevin walker was helpful, communicating with us often by email or phone call, making sure we are updated with our travel itineraries of changes or amendments . Highly recommended travel agency !”

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Posted 2 years ago

“Jitty helped me to get better price and did a great job”

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Posted 2 years ago

“Great customer support very easy to book I will use again for sure”

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Posted 2 years ago

“Sarah was really helpful in sorting my booking over webchat. Great service”

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Posted 2 years ago

“Great quick and clear service, thanks!”

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Posted 2 years ago

“The speed, the staff courtesy and the whole booking process was very efficient. I am happy. Particularly with Kitty's cooperation and kind help.”

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Posted 2 years ago

“Happy with the service I have received to date. Kevin contacted me immediately when there were schedule changes to make sure we were ok with them”

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Posted 2 years ago

“Really helpful from start to finish, in particular staff member "Kevin " who helped me with a flight change that came from the airline. Very helpful, thanks so much”

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Posted 2 years ago

“I would like to thank to Kevin He was very efficient and helpful with sorting out for me immediately. I would definitely contact him if I ever need help. Thank you Kevin”

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Posted 2 years ago

“Kind explanation and correct service”

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Posted 2 years ago

“I was very happy with the information Sarah gave me she was polite and very helpful.”

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Posted 2 years ago

“Very nicely handle and easy to book with you thanks so much”

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Posted 2 years ago

“Very good communication with Maggi Grace, very good in knowledge of her work, was very impressed with her, i would definitely come back to Getaflight, my thanks for the good service”

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Posted 2 years ago

“I called Getaflight and Jitty helped quickly and she kept calling until the issue was resolved and I really appreciate her efforts .She was very helpful.I would recommend Getaflight to my family and friends”

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Posted 2 years ago

“Great very good”

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Posted 2 years ago

“Spoken to Maggie, she was very helpful and very nice customer service”

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Posted 2 years ago

“Spoken to Freddy, al was sorted in a minute, fantastic company, highly recommended”

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Posted 2 years ago

“Jitty was very helpful and helped hold down a cheaper ticket.”

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Posted 2 years ago

“Excellent customer service very helpful”

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Posted 2 years ago

“Very helpful and understanding”

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Posted 2 years ago

Getaflight is rated 4.6 based on 1,836 reviews