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Getlaidbeds.co.uk Reviews

4.4 Rating 2,721 Reviews
83 %
of reviewers recommend Getlaidbeds.co.uk
4.4
Based on 2,721 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Over 7 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 90%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.6 out of 5
Read Getlaidbeds.co.uk Reviews
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Phone:

020 3695 2463

Email:

hello@getlaidbeds.co.uk

Location:

Barn 3-5,
Wharf Way,
Leicester
Leicestershire
LE2 9UT

Write Your review

321
Anonymous
Anonymous  // 01/01/2019
“Really good, solid, well made bed. You have to remember these are hand made and that there might some slight defects. In our case it was the finish. But overall, very very nice. It’s easy to put together but get organised first. You have to measure the distance between the bed slats very carefully. There are no instructions for this part so you need to use your brain. The finished bed looks and feels great. Customer service was also good.”
Helpful Report
Posted 8 months ago
“Bed delivered on time and very good quality. Second bed ordered from Get Laid Beds!”
Helpful Report
Posted 8 months ago
“Bed arrived when they said it would assembly was very easy. Assembled bed looks good quality”
Helpful Report
Posted 8 months ago
“Beds are great quality, very good sturdy wood. We had an issue where they sent the wrong screws and instructions manual but with a bit of nudging they sent us everything the day after so overall satisfied!”
Helpful Report
Posted 8 months ago
“Clear and straightforward order and delivery process; good communication from delivery company (Fed Ex). Well packed and good quality product. Was able to construct on my own. Would recommend.”
Helpful Report
Posted 8 months ago
“We purchased the Floating Bed and had it delivered to Switzerland. Production and delivery times were quite short, but we received some wrong screws and a damaged slat. However, their customer service solved this issue promptly and efficiently and we now have an amazing solid wood bed for a very good price. The only issue is that it's a bit noisy, but otherwise it looks great and saves us a lot of space, so overall we are very happy with our purchase.”
Helpful Report
Posted 8 months ago
“We recently purchased a Japanese bed, along with 2 underbed storage boxes. We are very happy with the finished products, but did experience several challenges in putting together the bed, and especially the drawers. The instructions were not clear at times, and in some instances were not correct. We recommend if you buy this product, you ask about having up-to-date instructions provided with more in-depth guidance for each step. Given where we live, we were not able to have the products put together, but you might want to consider this, especially if you don’t have a partner with good DIY skills. The middle and outer slats were supposed to be marked, so that they could be placed correctly in the drawer. They were not labelled in any way which caused a lot of frustration. There were only 2, not 3 biscuits provided for both of the drawers. Fortunately, the drawers appeared to be stable enough with only 2. The instructions talk about black 20 mm screws. They were not black, but silver. The screw holes on the bottom of the slats for the casters were not drilled in the correct location; perhaps the casters were changed, and the drilling pattern not altered to suit. For one of the drawers, 1 board had a groove on one side that was not needed. Because it is hidden when the drawer is put together, we just used it as is. Be aware that the headboard for the bed tilts backwards and the metal brackets could easily damage plaster, if it is placed right up against the wall. We had to construct a frame to ensure the bed did not slide towards and damage our wall. Overall, a good product, but let down by poor instructions.”
Helpful Report
Posted 8 months ago
“Used them twice now and had a few friends who have. Phone query I made was easy and the lady was helpful and friendly. Delivery was quick and the delivery people were in contact beforehand with a 2 hour slot and phone call”
Helpful Report
Posted 8 months ago
“Great customer service at work. Was surprised that they used FEDEX as delivery service, packages arrived prestine.”
Helpful Report
Posted 8 months ago
“Excellent Deco Bed. Excellent Luxury Mattress. Excellent Communication. Excellent and smooth delivery by a friendly team! 5 🌟”
Helpful Report
Posted 8 months ago
“Excellent service and a beautiful bed. It was very well crafted and really easy to assemble. I can’t praise this product highly enough enough.”
Helpful Report
Posted 8 months ago
“Fantastic quality bed and really easy to put together. I also want to mention the fantastic customer service I contacted the team on a Friday afternoon and had a response within the hour which was amazing. Cannot speak highly enough of the company and it's communication along side an excellent product. Recommending to all my friends.”
Helpful Report
Posted 8 months ago
“Everything arrived safely and as described. The instructions were pretty straight forward, a little bit of figuring out to do in terms of which part was which but overall very painless. After careful measuring my new bed fit perfectly into my snug (small) room. The colour was as described and sits beautifully with the colour scheme of the room. Initially the bed was very creaky but after some tightening it is super! Totally happy with my purchase. Nice one getlaidbeds”
Helpful Report
Posted 8 months ago
“Really pleased with piece. Good quality material. Really well constructed. Simple plans easy to put together. Bed made and delivered quickly. Good communication and updates throughout One items missing from delivery immediately rectified via customer service- thanks to Elisha! Mattress great also. 100% recommend”
Helpful Report
Posted 8 months ago
“Great product perfect size holds a lot of stuff. Looks great under the bed well designed”
Helpful Report
Posted 8 months ago
“Great customer service - via phone and email. We bought a super king size ottoman in oak. The bed looks lovely, is very solid, and we are very happy with it. Good value. 4 stars rather than 5 stars because the instructions were not always very clear and some of the pre-drilled pilot holes were not usable as they did not line up correctly. Took much longer to build than anticipated. However, really happy with the bed and would definitely buy again.”
Helpful Report
Posted 8 months ago
“I ordered this bed based on having it in my university accommodation over 6 years ago and have had it on my wish list since due to the quality. Now I own my very own I love it just as much. Perfect quality.”
Helpful Report
Posted 8 months ago
“Very helpful staff promptservice”
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Posted 8 months ago
“Brand new, first time home owner. I really wanted two nice, solid wooden beds. I ordered from GLB 2 bed frames and when they arrived, I had accidentally ordered one incorrectly. Lewis was extremely helpful and 24 hours after the beds arrived, the wrong one was on its way back and the one I really wanted was on order. When the second arrived (both solid ash) it was exactly what I wanted and I genuinely couldn't be happier. They look fantastic in the rooms and are extremely solid. I'm very happy with the purchase and I am probably going to add the floating shelves as well.”
Helpful Report
Posted 8 months ago
“Great bed at a reasonable price. The Oxford bed that I purchased was precision-cut to fine tolerances, and assembly was quite straightforward. The bed looks great, and seems robust. My only criticism would be lack of lateral bracing that would keep the four legs square on the floor, but as the slats are fitted, this aspect of the frame becomes stronger. Overall a great bed. As for the modern under-bed drawers that I purchased, the quality is not quite as good as the bed. Assembly was straightforward, holes were pre-drilled, but not as accurately as with the bed. The holes for the castor wheels were incorrectly spaced, and I had to do my own. There is a gap in the slats that form the base of the drawer, but I can live with that. The veneer on the drawers was slightly abraded, but this is not a major problem. Delivery was not on the date that we were told, due to a delay in the workshop. Again, not a big problem for us.”
Helpful Report
Posted 8 months ago
Getlaidbeds.co.uk is rated 4.4 based on 2,721 reviews