Gettransfer Reviews

Name: Gettransfer
Address: 10, Larnaca
Rating: 4.24

4.2 Rating 3,520 Reviews

82 %

of reviewers recommend Gettransfer

Company Reviews

Questions

Metrics

4.2

Based on 3,520 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 20 3885 3970

Email:

social@gettransfer.com

Location:

10
Larnaca
6051

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Gettransfer 1 star review on 27th May 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I used the service in Turkey, Antalya. All the transfers were on time, even a bit early. Cars were comfortable enough, air-conditioned and clean.”

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Posted 2 years ago

“It is very convenient and easy to order a transfer. I quickly found my driver who had a sign. He picked up my suitcase and on arrival at the hotel escorted me to the entrance. I was very impresed.”

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Posted 2 years ago

“Paris. There were 4 of us and a small child. The child's seat was not fixed, but just laying on the seat. The driver said he couldn't do it. So minus a star.”

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Posted 2 years ago

“We booked 3 transfers in Portugal and all of them were perfect in terms of time, quality of the vehicle and kindness of the drivers. We will continue to count on gettransfer in our next trips!”

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Posted 2 years ago

“Precise and punctual driver. Very good app. I used it for my family from Naples to Sorrento. Superb quality of service and customer care.”

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Posted 2 years ago

“Dubai airport - hotel round trip. Both drivers arrived on time. Much better than I expected. I will surely use them again.”

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Posted 2 years ago

“Istanbul airport-private villa transfer. We were picked up on time, the van was spacious and clean, the driver was very friendly and even acted as a tour guide.”

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Posted 2 years ago

“Profitable price, punctual drivers and clean cars. The service was exactly as advertised.”

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Posted 2 years ago

“Phenomenal! My parents very happy with the service, thank you very much! Trustworthy service.”

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Posted 2 years ago

“Não podia ser melhor é mesmo perfeita Ah finalmente criaram uma aplicação para todos os fins sem complicações.”

Gettransfer 5 star review on 3rd January 2023

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Posted 2 years ago

“as i driver the trips i made was not paid since three years till now , if i knew i would not trusted, for now those whom you dont know, know now , for the customer as a driver if i dont get my money, how can i come to pickup you forget use another company. gettransfer please do not answer just pay and rightnow please gettransfer stop the missleading. Do not answer your scamp lei want to hear will post every day to warn all the people this compamy is not seriös is Mafia. You have answered my last one and dont want to hear from you unless payment.”

Gettransfer 1 star review on 1st January 2023

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Posted 2 years ago

“This company is illegally withholding funds of thousands of customers. DO NOT USE. SCAM SCAM SCAM. Google this abomination of a company to see all the people who paid for transfers only for there to be none and for the company to illegally keep their money. DO NOT USE. SCAM SCAM SCAM. I booked return transfers from the airport and when we arrived we spent ages looking with heavy bags to find out there was no transfer. We rang the driver who said no and then hung up on us. We were left stranded in the airport on Christmas eve. I am pregnant and my husband has a disability. We then had to find and pay for alternative transfers which was at a further cost to us. I have contacted the company 13 times requesting a refund of the money I paid. The company is refusing to do so which is illegal and in breach of the European Consumer Protection Code. I have lodged a formal complaint to the EEC and the relevant authorities in Cyprus. This company is violating customers rights and illegally withholding peoples money on a very large scale and needs to be stopped. Google and read the extent of what they are doing to so many people. Report them to the EPC and relevant authorities and police in Cyprus. They are a scam.”

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Posted 2 years ago

“Perfectly on time and a friendly driver. But please think about adding features for disabled people - shock absorbers and systems to attach the chair. Thank you for the service. I will use it again next year!”

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Posted 2 years ago

“I booked on GetTransfer for the first time. I liked everything: the service, the car, the website. Cheaper than the travel companies offer.”

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Posted 2 years ago

“Stress free rides. Service is perfect and driver is very polite and helpful. 5 stars”

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Posted 2 years ago

“We use them for transfers from/to Madrid airport. It works perfectly. Even with the flight delay, our driver was ready with a sign at the exit. Great!”

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Posted 2 years ago

“A very good experience. Everything went exactly as it should. We always use gettransfer when we travel. It always works well.”

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Posted 2 years ago

“We booked a transfer via gettransfer from Sevilla airport to private club house and back. Everything went perfectly. Punctual, friendly and excellent drivers. Absolutely fair price.”

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Posted 2 years ago

“Great service. But the last driver was a liitle disappointing. He didn't drive up to the hotel entrance, but parked 150 meters away. I had to ask a hotel employee to call him (the driver didn't speak English). The return trip went great, we got to the airport on time.”

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Posted 2 years ago

“Dubai T2. The driver showed up before the agreed time so we wouldn't get nervous. Super experience!”

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Posted 2 years ago

Gettransfer is rated 4.2 based on 3,520 reviews