Gettransfer Reviews

Name: Gettransfer
Address: 10, Larnaca
Rating: 4.30

4.3 Rating 3,831 Reviews

83 %

of reviewers recommend Gettransfer

Company Reviews

Questions

Metrics

4.3

Based on 3,831 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 20 3885 3970

Email:

social@gettransfer.com

Location:

10
Larnaca
6051

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Gettransfer 1 star review on 27th May 2025

Anonymous // 01/01/2019

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“The driver was attentive and responsive. He drove nicely so I could relax and enjoy a smooth and quit journey to the hotel.”

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Posted 2 years ago

“Great website! Booked a transfer from Pattaya airport. I like to holiday out of season. Much calmer, including on the roads. The car was clean, the driver was polite.”

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Posted 2 years ago

“This a scam! I paid for a taxi to pick up my parents, no one showed up to pick them up. I keep getting other offers for a pick up. The way this site work is by car, if you have an expensive car picking you up, you pay more. I am not paying for the car but the ride. Don't trust them, don't waste your money, shop around!”

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Posted 2 years ago

“Journey from Heathrow airport into London. Polite driver. The car was in good condition. For three people the price was really good.”

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Posted 2 years ago

“Although the transfer itself went just fine, the contact with the driver before he picked us up was not so great. He mentioned he didn't speak English. Okay but he should use google translator to communicate, especially since he was yang enough to know how to use gadgets.”

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Posted 2 years ago

“Unreliable Company. Stay away from this service. I waited one hour for driver. Then he finally showed up in a different car and our luggage didn’t fit in. Customer service unreliable and not interested in resolving the matter professional and refund money to my credit card. One and done. Never again. Don’t use this service.”

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Posted 2 years ago

“The car was clean and the driver was very nice and helpful. When I arrived at the airport he helped me find the check-in counter so I did not get lost. Great app!”

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Posted 2 years ago

“I first used Gettransfer in France, and it works great. The prices are transparent with no hidden fees. Pay online, so no need to have cash. I totally recommend.”

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Posted 2 years ago

“It was great, the driver even waited a little bit because we needed to buy some things at the airport. We are very satisfied.”

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Posted 2 years ago

“Stay well away from this company. Total refusal to refund monies when service was received. Diabolical customer service, will avoid answering any questions. Would recommend any other company from this.”

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Posted 2 years ago

“The car was spacious with air conditioning. The driver was very kind and went the extra mile. He carried our luggage first to the car and then at the end of the trip to the entrance of the hotel. Thank you. I recommend Gettransfer!”

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Posted 2 years ago

“The transfer was booked by my son. The driver was waiting with a big sign and a big smile. We really appreciated the efficiency and the warm welcome. He also carried our luggage from the parking lot to the hotel.”

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Posted 2 years ago

“Excellent service from a very polite driver in a well equipped car. A pleasure to share this travel experience. We recommend.”

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Posted 2 years ago

“Perfect service ticked every box for punctuality, courtesy and smooth driving. Thanks Mr. Alvaro (I think that was your name?) for a great job!”

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Posted 2 years ago

“I received a confirmation sms when I booked, and the a whatsapp message before the pickup, so it was all very reassuring from the start. Punctual and pleasant driver. The car was very comfortable. I will use them again.”

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Posted 2 years ago

“It was terrible. I don't even know how anyone can recommend this. I booked a transfer from the airport to my home. I calculated the estimated time of arrival, booked the trip and paid the full amount. And the flight was delayed - you know how it happens. All you have to do is sit and wait for the gate to open. I tried contacting support to inform the change, and guess what they told me? They gave me one hour to be there. They said the driver cannot wait for me. Well, it’s more or less clear, but that's about the change? I was told it was impossible. And if I want to make any changes, I have to place another order. So that's all I got, despite my prepaid I didn't get service at all. And even more, they don't do refunds. Please be aware and do not buy good reviews, because they cannot be relied upon in unforeseen situations. And you won't be allowed to return your money.”

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Posted 2 years ago

“We used this company for all our transfers during our family tour of Thailand over Christmas 2022. They were excellent, all on time, right size van for 6 adults. Good price and very friendly. I would use again.”

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Posted 2 years ago

“I was impressed with the promptness and the attention. The driver arrived on time. He helped my parents into the car and drove them to the airport. I recommend!”

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Posted 2 years ago

“After a flight, it's so nice to have a transfer waiting. It's stress-free, and the price is good. Sure, public transport is cheaper, but then you have to worry about buying tickets, finding your way, carrying your luggage. For me, this is the way to go.”

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Posted 2 years ago

“I highly recommend gettransfer for professionalism and reliability. The driver was on schedule, the car was a comfortable Camry complete with water and local magazines. Would use gettransfer again most definitely.”

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Posted 2 years ago

Gettransfer is rated 4.3 based on 3,831 reviews