Gettransfer Reviews

Name: Gettransfer
Address: 10, Larnaca
Rating: 4.24

4.2 Rating 3,520 Reviews

82 %

of reviewers recommend Gettransfer

Company Reviews

Questions

Metrics

4.2

Based on 3,520 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 20 3885 3970

Email:

social@gettransfer.com

Location:

10
Larnaca
6051

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Gettransfer 1 star review on 27th May 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Dont use them, they are a scam, they have huge unsettle bills with their partners (my case is a Spain company), so the Spain driver e-mail/whatsapp me that Gettransfer didnt settle payment to the Spain company, so they have to cancelled my order (fully paid Gettransfer on booking), so I contact Gettransfer for a refund as they cancelled my booking and Gettransfer refuse for my refund? Already reported to my bank & not sure if I can get my refund back.”

Gettransfer 1 star review on 12th January 2023

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Posted 2 years ago

“Transfer from Madrid airport to the villa. The car turned out to be smaller than we thought. Lucky for us (2 people) that our suitcases were not big. The driver was nice and neat.”

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Posted 2 years ago

“If you are at least 4 people I highly recommend this service. Punctual and friendly driver with free water and tissues on board. Comfortable trip. Good price.”

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Posted 2 years ago

“Our flight to Dubai landed 20 minutes early and the driver was 15 minutes late. We waited at the airport for more than half an hour. P.S. After complaining to customer service we were given a voucher for the next trip.”

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Posted 2 years ago

“Easy to book. I am very happy with the trip from Dubai airport to my hotel. The driver helped me with my luggage. Everything was very comfortable.”

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Posted 2 years ago

“The driver met me at Rome Airport with a sign. He took me and my backpacks to the hotel quickly and comfortably. It was a good start to my vacation.”

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Posted 2 years ago

“Excellent quality service. Friendliness and professionalism. Always fast to answer me by whatsapp. On the day everything went perfectly.”

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Posted 2 years ago

“Very easy website. Booked the trip with no problems. The driver arrived on time. Didn't like his driving style, my wife got carsick. The return trip went much better.”

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Posted 2 years ago

“I traveled with my family of 5 from Beauvais airport to central Paris and back: impeccable service! Very good price!”

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Posted 2 years ago

“The first driver was inattentive and did not help an elderly woman to get into the car. He also drove very quickly and the car was uncomfortable and outdated. The return transfer, on the other hand, was perfect.”

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Posted 2 years ago

“The driver cancelled our booking because the car broke down but thanks for contacting us the day before. Customer service found a replacement in 30 minutes.”

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Posted 2 years ago

“Avoid at all cost. Ordered transfer From airport to hotel in Antalya. Was waiting for the driver for 40 min, had to contact driver few times while were waiting , he replied only once saying that he stick and will be 10 min late, then he stopped replying, , had to take other taxi after waiting 40 min after booked time , asked for refund , after sending 4 emails and 30 days of waiting , quality department informed that the driver provided evidence that he was there , refund rejected. Looks like SCAM company. Never again.”

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Posted 2 years ago

“Simply great and very reliable. If arriving on time is your priority gettransfer is for you.”

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Posted 2 years ago

“Highly recommended! Large name sign easily seen on arrival. Extremely polite and courteous driver - even had a brolly for us as raining. Vehicle spotless , professional drivers. Competitive pricing - extremely satisfied and will use this company again - thank you Gettransfer.”

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Posted 2 years ago

“I have used this service several times and everything went very smoothly. The confirmation arrived within a few minutes. The driver was impeccably dressed, attentive, and the vehicles were in perfect condition.”

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Posted 2 years ago

“We booked a shuttle from Schonefeld Airport to downtown Berlin and back, everything was perfectly organized, the drivers were on time. Thanks!!”

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Posted 2 years ago

“We booked a transfer from Ankara airport to the city center. They were waiting for us at the agreed time. Good service.”

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Posted 2 years ago

“Friendly driver, punctual arrival, clean and comfortable car. Rated five stars.”

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Posted 2 years ago

“Very punctual, affordable price, spacious vehicles. No problems with my request to bring a stroller and a booster for the children.”

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Posted 2 years ago

“Service get cancelled by the company and yet there is no refund”

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Posted 2 years ago

Gettransfer is rated 4.2 based on 3,520 reviews