Gettransfer Reviews

Name: Gettransfer
Address: 10, Larnaca
Rating: 4.28

4.3 Rating 3,860 Reviews

83 %

of reviewers recommend Gettransfer

Company Reviews

Questions

Metrics

4.3

Based on 3,860 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 20 3885 3970

Email:

social@gettransfer.com

Location:

10
Larnaca
6051

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Gettransfer 1 star review on 6th January 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The app is intuitive, quickly booked the transfer. The driver helped with luggage, everything went without nerves.”

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Posted 1 year ago

“I liked that I didn't need to look for a cab after arrival - the car was already waiting. I booked it before the trip, everything was clear.”

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Posted 1 year ago

“I was afraid that I would lose the driver at the airport, but he was waiting with a sign in a prominent place. We arrived comfortably, without traffic jams.”

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Posted 1 year ago

“The driver arrived early, waited, no questions asked. Very polite, gave recommendations on the city, told what to see.”

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Posted 1 year ago

“We flew from England to France and had pre-booked a transfer through Gettransfer from the French airport to our accommodation, as well as a return transfer a week later to the airport for our flight back to England. These transfers were arranged over three weeks in advance, fully confirmed, and paid for. Upon arriving at the airport in France on a Sunday morning, we received an email that had been sent while we were still in the air, just two hours before our scheduled pick-up. The email informed us that our transfer had been cancelled, with no alternative arranged. This left us stranded in France on a Sunday, with no public transport options and an 18-month-old child. We had specifically chosen this company to ensure a car seat would be provided, so we wouldn’t have to carry our own on the plane. Initially, I was told we would be refunded, plus an additional 10% as a goodwill gesture. However, upon checking my account, no refund was made. After contacting Gettransfer, I was informed that the amount had been credited to my account with them instead of being refunded. I have since been in constant communication, requesting a proper refund because they cancelled the service but they still refuse to return my money. They have now stopped responding to my emails, and the only possible way to recover some of the money appears to be through my credit card provider. The two transfers we booked with them cost £66.72, but in the end, we had to spend £140 on alternative transfers, leaving us over £200 out of pocket”

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Posted 1 year ago

“I got lost at the airport waiting for the driver…. The worst experience I’ve ever had.”

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Posted 1 year ago

“Scam. Drivers stay away. After completion of trips they will not pay you your money. This is pure scam. I'm running after my money after 80 days”

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Posted 1 year ago

“I want to extend my heartfelt wishes to each individual reading the comments on this platform and express my gratitude to the administrator who established such a vibrant forum for discussion. The information in this letter will have a significant impact on your knowledge if you invest in cryptocurrencies. Please read it carefully. For the previous two years, my family and I have been trading cryptocurrencies legally, but we haven't suffered a loss as severe as the recent one when our money totaling $911,000 was stolen by a broker who robbed us of our coins. We made every effort to file a report and recover our money by contacting the police department in charge of investigating fraudulent situations, but nothing was successful. We merely wanted the broker to assist us in mining some coins so that the sudden decline or reduction of Bitcoin won't significantly affect us, but we ultimately fell victim to fraud. I told an acquaintance about it, and she gave me the access of a hacking group, TheresachinRecovery. Which is how I got in touch with them via email: t h e r e s a c h i n 1 2 1 2 (at) g m a i l . c o m Call/WhatsApp: + 1 2 3 4 3 0 0 1 5 4 4 , and I got along well, and when I told them everything that had happened to make me fall for the scam, they provided me with the assurance that I didn't need to worry because they made sure i have my money in my wallet within 72 hours as promised. I'm so excited and will continue sharing the good news of my redemption.”

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Posted 1 year ago

“Warning. Fraud. Do not use. I booked an expensive ride with them. They cancelled the ride, and did not provide an alternative. Still they refuse to pa back my money (only can get credits). So to recap: I paid for a service that THEY cancelled. And THEY refuse to pay backup money. In any legal system that is FRAUD.”

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Posted 1 year ago

“Convenient app, you can quickly book everything. The car is comfortable, the driver is professional. I will continue to use it.”

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Posted 1 year ago

“I am very glad that I chose GetTransfer. The driver helped to load my things, the road to the hotel flew by without a second thought. Excellent service.”

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Posted 1 year ago

“GetTransfer is a godsend. I often travel for work, and they have never let me down. Convenient and reliable.”

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Posted 1 year ago

“Ordered a car through the app, and very quickly arrived. Comfortable ride, the driver knows the city perfectly.”

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Posted 1 year ago

“I flew in late at night, I was afraid they wouldn't find the driver. But the driver was waiting with a sign, I recognized him immediately. I recommend!”

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Posted 1 year ago

“Surprisingly, the driver arrived 10 minutes early, so I left without rush. The road without traffic jams, we got there quickly.”

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Posted 1 year ago

“I booked a transfer for early morning - I was worried that the driver would not arrive. But everything went perfectly, he arrived on time, the journey took even less than I expected.”

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Posted 1 year ago

“I did not expect that everything would be so simple: I met the driver, loaded my bags and drove off. The price is reasonable, no questions about the service.”

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Posted 1 year ago

“A little delayed departure, but the driver warned, apologized and drove as fast as possible. Overall, everything is good.”

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Posted 1 year ago

“I booked a car in advance and it was the right choice. I didn't have to think about transportation on arrival, everything is clear.”

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Posted 1 year ago

“Do not use this company. They took our money and did not provide the service. The driver left us stranded at Nice Airport and went home because the passport control was taking too long. On our return to the airport we sent him the complete address of our hotel and waited outside. He emailed to say he was outside, he was not we walked up and down the road looking for him. Either this company or the driver is a scam as it cost us another 450 Euros to get taxis to and from the airport.”

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Posted 1 year ago

Gettransfer is rated 4.3 based on 3,860 reviews