Gettransfer Reviews

Name: Gettransfer
Address: 10, Larnaca
Rating: 4.25

4.3 Rating 3,898 Reviews

82 %

of reviewers recommend Gettransfer

Company Reviews

Questions

Metrics

4.3

Based on 3,898 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 20 3885 3970

Email:

social@gettransfer.com

Location:

10
Larnaca
6051

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Gettransfer 5 star review on 4th July 2026

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“This is a company Able Connect LTD, writing this review. I am part of the admin team. This review is for both customers who may use this taxi service, drivers/companies who want to join. They will pay you first time and then as soon as you make a big invoice they will steal of you. I haven’t been paid my invoice for the last 3 months. I have called numerous being polite as much as I can. Team member Nicolas and manager Valerie have both clearly told there team to reject my calls and whenever I do get through to them they say “we apologise for the delay in payment”. They initially made me wait 2 months and said payment will be made at the end of September, however that was an absolute lie. Now they are blackmailing me to make my drivers work more and get a bit taken out of there commission. They said the following quote on the phone: “we owe a lot of people money”. Unprofessional service, honestly. So if your passenger ask yourself, is there a point booking if my driver won’t get paid for his/her work at the end of the day. If you’re a company/driver, just avoid it. Trustpilot if you need proof of anything I am happy to forward all email correspondence. We even made them a reasonable offer of payment 75% and 25% later, which they ignored.”

Helpful Report

Posted 1 year ago

“I was a little scared when the driver was 5 minutes late, but then everything went smoothly. The ride was quick and comfortable.”

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Posted 1 year ago

“It is convenient that you can choose in advance the type of car and see the price at once. No surprises on the money.”

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Posted 1 year ago

“I went with a child, I wrote to the driver in advance about a child seat. Everything was prepared, so the trip went smoothly.”

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Posted 1 year ago

“There was a flight delay, but the driver waited as promised. Very grateful for this - I was in no hurry and was not nervous.”

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Posted 1 year ago

“Everything went according to plan: we were picked up on time, got there without any problems. The price corresponds to the level of service.”

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Posted 1 year ago

“Great service! The driver helped me find the hotel, although I was not immediately able to explain where it was. Thanks again.”

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Posted 1 year ago

“We were half an hour late, but the driver was waiting as promised. It was very pleasant, considering the long flight.”

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Posted 1 year ago

“We were half an hour late, but the driver was waiting as promised. It was very pleasant, considering the long flight.”

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Posted 1 year ago

“The price bites a bit, but the comfort and peace of mind is worth it. The driver arrived on time, helped with luggage. Next time I will order again.”

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Posted 1 year ago

“The only disadvantage - it was a little cool in the car, but this is my personal preference. But so everything is super.”

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Posted 1 year ago

“I liked that all taxes and fees are already included in the price - no surprises at the end. It's nice to go knowing that the amount is fixed.”

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Posted 1 year ago

“Everything is as it should be: the car was on time, the driver was polite, came quickly. I did not find any disadvantages.”

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Posted 1 year ago

“I was satisfied with the trip. There were some traffic jams, but the driver found a way around and got us to the hotel quickly.”

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Posted 1 year ago

“We flew with children, and the driver prepared a child seat in advance - it was very pleasant. Thank you for caring about safety.”

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Posted 1 year ago

“I liked the fact that you could choose the type of car. I ordered a business class - the price was reasonable and the comfort was excellent.”

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Posted 1 year ago

“I booked a car for my parents and they were very satisfied. Everything is clear, on time, and the driver was a very nice person.”

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Posted 1 year ago

“Pleasant trip: clean car, driver knows shortcuts. My trip was cheaper than I expected.”

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Posted 1 year ago

“The app is intuitive, quickly booked the transfer. The driver helped with luggage, everything went without nerves.”

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Posted 1 year ago

“I liked that I didn't need to look for a cab after arrival - the car was already waiting. I booked it before the trip, everything was clear.”

Helpful Report

Posted 1 year ago

Gettransfer is rated 4.3 based on 3,898 reviews