Gettransfer Reviews

Name: Gettransfer
Address: 10, Larnaca
Rating: 4.28

4.3 Rating 3,857 Reviews

83 %

of reviewers recommend Gettransfer

Company Reviews

Questions

Metrics

4.3

Based on 3,857 reviews

Shipping & Delivery
Delivery Methods	Own Driver, Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 89%
Accurate And Undamaged Orders	Greater than 68%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	3.5 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

Visit Website

Phone:

+44 20 3885 3970

Email:

social@gettransfer.com

Location:

10
Larnaca
6051

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Gettransfer 1 star review on 27th May 2025

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick confirmation of booking and excellent communication with the operators. Everything was clear and on schedule, thank you for your professionalism!”

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Posted 5 months ago

“Great service from Gettransfer! The driver met us at the airport with a sign, helped us with our luggage and drove us to the hotel quickly and safely.”

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Posted 5 months ago

“Gettransfer offers favorable promotions and special offers for regular customers, which makes the use of the service even more attractive from an economic point of view.”

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Posted 5 months ago

“Gettransfer's 24/7 customer support provides quick response to any questions or problems that may arise during the trip. This provides an extra sense of reassurance and comfort.”

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Posted 5 months ago

“I work in Moscow, and there are regular orders. It's great to pre-book transfers and know your schedule in advance.”

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Posted 5 months ago

“Completed a trip, but the client complained for no reason. Funds were frozen. Drivers need more protection.”

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Posted 5 months ago

“Not all orders are profitable — after commission, not much is left. You have to be selective.”

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Posted 5 months ago

“I love that I can take long-distance trips. Did a ride to Sochi — good earnings. Would love to see more like that.”

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Posted 5 months ago

“Sometimes rides get canceled last minute, and there's no compensation. Time wasted. That’s a downside.”

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Posted 5 months ago

“I like that you can offer your own price. Sometimes I get great orders from the airport. The app is stable.”

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Posted 5 months ago

“Just started recently, already completed 7 trips. All customers were nice, some even tipped. Money comes on time.”

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Posted 5 months ago

“Support is slow — they don’t respond quickly. I’ve had disputes with passengers that took days to resolve.”

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Posted 5 months ago

“Clients are respectful, unlike in regular taxi apps. They show up on time, no rude behavior. Comfortable to work.”

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Posted 5 months ago

“I work in Moscow, and there are regular orders. It's great to pre-book transfers and know your schedule in advance.”

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Posted 5 months ago

“I only accept rides that need child seats — I have them in my car. Clients often choose me for that. Work is steady.”

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Posted 5 months ago

“Passengers are usually tourists — polite, with luggage, no hassle. It’s nice to work like this. Would love to see more orders in smaller towns.”

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Posted 5 months ago

“Passengers are usually tourists — polite, with luggage, no hassle. It’s nice to work like this. Would love to see more orders in smaller towns.”

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Posted 5 months ago

“I've been working with GetTransfer for over six months. Overall, I'm satisfied: payments are regular, and most passengers are polite. Sometimes there aren't enough orders during weekdays.”

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Posted 5 months ago

“There’s no phone support — in tricky situations, you have to write in chat. Overall not bad, especially compared to other platforms.”

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Posted 5 months ago

“The interface could be more user-friendly. Often get requests where the distance to the pickup is longer than the trip itself. I only accept profitable ones.”

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Posted 5 months ago

Gettransfer is rated 4.3 based on 3,857 reviews